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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 178880 times)

Offline Dan

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Re: New Amex Bonus Terms
« Reply #120 on: November 07, 2012, 12:40:13 PM »
And can you explain me why you're the only one her with red stars?
I'm not.
2 others do as well.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline meshugener

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Re: New Amex Bonus Terms
« Reply #121 on: November 07, 2012, 12:41:13 PM »
Love me or hate me. I still love you.

Offline compddd

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Re: New Amex Bonus Terms
« Reply #122 on: November 07, 2012, 12:42:16 PM »
I got a response in an SM with a date for next year when I would be eligible for a p3ticular card. Then in a subsequent email it said having a plat mb would disqualify me from getting a bonus for that family of cards 
The Amex people don't fully understand their own terms and conditions yet
What chance do you think we have

Did the date appear to be from account opening or account closing?

Offline AJK

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Re: New Amex Bonus Terms
« Reply #123 on: November 07, 2012, 12:43:02 PM »
So if I have a Zync card right now I should cancel it and wait 90 days before applying for a gold or plat?

It would seem. But that's only one part of the equation - you also can't have had that "product" (whether that means a plat or also a plat mb I don't know) within 12 mos.
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Offline PETERP

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Re: New Amex Bonus Terms
« Reply #124 on: November 07, 2012, 12:49:04 PM »
One year from closure but no mention of live active mb plat   But in follow up sm the mb plat makes me inelible

Offline jblacker

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Re: New Amex Bonus Terms
« Reply #125 on: November 07, 2012, 01:30:44 PM »
i have not seen this answered
if i take a plat and mb in a 2BM from amex will i get both bonuses?

Offline Ergel

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Re: New Amex Bonus Terms
« Reply #126 on: November 07, 2012, 01:31:17 PM »
i have not seen this answered
if i take a plat and mb in a 2BM from amex will i get both bonuses?
That is what everyone here is talking about, and it seems like you will likely not
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Offline Dan

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Re: New Amex Bonus Terms
« Reply #127 on: November 07, 2012, 01:34:38 PM »
i have not seen this answered
if i take a plat and mb in a 2BM from amex will i get both bonuses?
Plat and MB seem to be considered the same.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline miles

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Re: New Amex Bonus Terms
« Reply #128 on: November 07, 2012, 01:58:11 PM »
Can anyone explain to me how I churned both SPG cards and the PRG with the new rules and got the points last month?
Are you telling me nobody else been able to do that??
Only Dan can

Offline JEWDA

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Re: New Amex Bonus Terms
« Reply #129 on: November 07, 2012, 02:00:47 PM »
B'h I looked at Amex in Canada and they don't have that language on the app. so at least I could continue churning there! ;D ;D ;D
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Offline Mocha

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Re: New Amex Bonus Terms
« Reply #130 on: November 07, 2012, 02:54:05 PM »
B'h I looked at Amex in Canada and they don't have that language on the app. so at least I could continue churning there! ;D ;D ;D
Pilegesh in Montreal?

Offline JEWDA

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Re: New Amex Bonus Terms
« Reply #131 on: November 07, 2012, 03:20:46 PM »
Pilegesh in Montreal?
Explain? I have nothing to do with Montreal btw.
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Offline Mocha

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Re: New Amex Bonus Terms
« Reply #132 on: November 07, 2012, 03:26:11 PM »
Explain? I have nothing to do with Montreal btw.
my bad I thought it was Meshugener that posted!

Offline JEWDA

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Re: New Amex Bonus Terms
« Reply #133 on: November 07, 2012, 03:26:46 PM »
my bad I thought it was Meshugener that posted!
No, but I'm sure he has a wife or 2 there ;D
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Offline meshugener

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Re: New Amex Bonus Terms
« Reply #134 on: November 07, 2012, 03:38:49 PM »
At least people are being confused between you and a meshugener.
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Offline Shmelly

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Re: New Amex Bonus Terms
« Reply #135 on: November 07, 2012, 05:41:28 PM »
I just got my 50K on the MB for the 2nd time in 3 months! Didn't do anything special. I'm sure it was just luck, as they did shoot me down on getting 50K on my regular Plat because I recently did it.
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Offline runnergirl

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Re: New Amex Bonus Terms
« Reply #136 on: November 12, 2012, 03:02:31 PM »
I applied for both the business and consumer card during the 30K bouns point offer. After meeting the 5K spending requirment Amex says they will not award the bonus points b/c I had these cards before less than a year ago.  What my best way to fight this to get my bonus points?

Offline JEWDA

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Re: New Amex Bonus Terms
« Reply #137 on: November 12, 2012, 03:06:23 PM »
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Offline AJK

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Re: New Amex Bonus Terms
« Reply #138 on: November 14, 2012, 12:33:56 AM »
From the Business Gold App:

"Welcome bonus offer not available to applicants who have had this product or any other Business Gold, Green, or Platinum® Card account within the last 12 months."

Does that mean:

"Welcome bonus offer not available to applicants who have had this product or any other Business Gold, [Business] Green, or [Business] Platinum® Card account within the last 12 months."

Or:

"Welcome bonus offer not available to applicants who have had this product or any other Business Gold, [any] Green, or [any] Platinum® Card account within the last 12 months."
« Last Edit: November 14, 2012, 12:37:31 AM by AJK »
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Offline AJK

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Re: New Amex Bonus Terms
« Reply #139 on: November 14, 2012, 12:36:46 AM »
Round two:

From the Platinum app:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days."

Does that mean:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Consumer Green or Consumer Gold Card account within the last 90 days."

Or:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, any Green or any Gold Card account within the last 90 days."
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