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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 179044 times)

Offline Thingywingy

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Re: New Amex Bonus Terms
« Reply #300 on: January 01, 2013, 03:36:33 PM »
Does waiting a year include from business to personal and vice versa or only within each type seperatly?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline CholentTheTraveler

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Re: New Amex Bonus Terms
« Reply #301 on: January 01, 2013, 08:05:10 PM »
Did you put in a starwood guest number?
Did you get the initial 10k bonus?

side Q, is it better to leave it blank, or create a new account, use the new account number, and merge after bonus posts?
Makes no difference as they going off social it seems. My wife did a second SPG and left it blank and no bonus. I even had to call to have the spending points combined into her regular account. Amex has cracked down so no churning until 12 months have past it seems for now.

Offline nutcase

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Re: New Amex Bonus Terms
« Reply #302 on: January 01, 2013, 09:43:34 PM »
my wife has a amex green card she signed up for over a year ago for NO SIGNUP BONUS. 3 months ago she opened a amex premier rewards gold card for 25k points with spend. I spent $8k already on that card within the first 3 months and I see she never got the 25k points??

so I sm them this is there response

I understand that you wish to obtain information regarding the 25,000 bonus points.

I'd like to inform you that this offer is not applicable on your Card as you have an active Green Card ending in 00000 (similar Card product) with us.   

This information was mentioned on application under terms and conditions.

Please note that welcome bonus points are a benefit of new Card. They are issued automatically once the terms and conditions are met.

This policy is not applicable just for you but for all our Cardmembers. Therefore, we are unable to make any changes.

If there is any other way we may be of assistance, please contact us. We value your business and look forward to the opportunity to be of service.

Offline meshugener

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Re: New Amex Bonus Terms
« Reply #303 on: January 01, 2013, 09:46:03 PM »
Congrats to the creation of your very own thread!
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Offline Ergel

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Re: New Amex Bonus Terms
« Reply #304 on: January 01, 2013, 09:46:49 PM »
Yup. All over the forums here. Any mr card open within the last three months will render you ineligible to receive a sign up bonus (or the same card in last 12 months)
Life isn't about checking the boxes. Nobody cares.

Online moko

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Re: New Amex Bonus Terms
« Reply #305 on: January 01, 2013, 09:49:53 PM »
Makes no difference as they going off social it seems. My wife did a second SPG and left it blank and no bonus. I even had to call to have the spending points combined into her regular account. Amex has cracked down so no churning until 12 months have past it seems for now.
have u tried this with a diff. spg# or are u just spouting

Offline nutcase

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Re: New Amex Bonus Terms
« Reply #306 on: January 01, 2013, 09:55:08 PM »
Yup. All over the forums here. Any mr card open within the last three months will render you ineligible to receive a sign up bonus (or the same card in last 12 months)
this green card was opened over a year before the premier rewards card

Offline nutcase

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Re: New Amex Bonus Terms
« Reply #307 on: January 01, 2013, 09:55:41 PM »
Congrats to the creation of your very own thread!
thanks any suggestions how I should proceed?

Offline Mocha

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Re: New Amex Bonus Terms
« Reply #308 on: January 01, 2013, 09:56:19 PM »
thanks any suggestions how I should proceed?
pretty much sol

Offline yitzf

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Re: New Amex Bonus Terms
« Reply #309 on: January 01, 2013, 09:57:54 PM »
this green card was opened over a year before the premier rewards card
http://forums.dansdeals.com/index.php?topic=19144.0

Offline nutcase

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Re: New Amex Bonus Terms
« Reply #310 on: January 01, 2013, 10:04:22 PM »
http://forums.dansdeals.com/index.php?topic=19144.0
this is not churning I never got bonus on the green plus it is over 1 year ago

Offline meshugener

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Re: New Amex Bonus Terms
« Reply #311 on: January 01, 2013, 10:08:34 PM »
this is not churning I never got bonus on the green plus it is over 1 year ago
Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC®, Green or Gold Card or Platinum Card® account within the last 90 days.
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Offline yitzf

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Re: New Amex Bonus Terms
« Reply #312 on: January 01, 2013, 10:14:08 PM »
this is not churning I never got bonus on the green plus it is over 1 year ago
You haven't had the green card in the last 90 days?

Offline nutcase

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Re: New Amex Bonus Terms
« Reply #313 on: January 01, 2013, 10:15:04 PM »
Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC®, Green or Gold Card or Platinum Card® account within the last 90 days.
so I needed to close green first?
what do you suggest is there anyone to speak to?

Offline nutcase

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Re: New Amex Bonus Terms
« Reply #314 on: January 01, 2013, 10:16:32 PM »
You haven't had the green card in the last 90 days?
no I have it. I recently changed it to a senior card for less af, but I thought it has to do with when I opened the card.

Offline meshugener

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Re: New Amex Bonus Terms
« Reply #315 on: January 01, 2013, 10:21:58 PM »
thanks any suggestions how I should proceed?
so I needed to close green first?
what do you suggest is there anyone to speak to?
Read the appropriate thread.
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Offline nutcase

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Re: New Amex Bonus Terms
« Reply #316 on: January 01, 2013, 10:32:20 PM »
Read the appropriate thread.
hi I read through all the posts even the one about your multiple wife's lol! but still everyone is talking about getting bonuses within 1 year she never got any signup bonuses in her life this was supposed to be the first one.. also no one is says there and affirmative action of recourse.

Offline CholentTheTraveler

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Re: New Amex Bonus Terms
« Reply #317 on: January 01, 2013, 11:01:07 PM »
have u tried this with a diff. spg# or are u just spouting
As my post clearly states I left the SPG # field blank so they assigned one. I called and complained and the csr stated they see base doff social that I have had this card recently.

Online moko

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Re: New Amex Bonus Terms
« Reply #318 on: January 01, 2013, 11:05:01 PM »
maybe only going off ss  when u leave it blank

Offline CholentTheTraveler

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Re: New Amex Bonus Terms
« Reply #319 on: January 01, 2013, 11:07:17 PM »
maybe only going off ss  when u leave it blank
When you apply and find out I am right you can send through a coffee bean gift card as atonement. I'm always down for some coffee.