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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 178742 times)

Offline Galitzyaner

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Re: New Amex Bonus Terms
« Reply #40 on: October 21, 2012, 02:04:02 AM »
Amex: thank you for calling American Express, my name is Victor and how may I assist you today?
Meshugener: hi, I wanna close my card.
Amex: I'm so sorry to hear that, if I may ask you, what's the reason that you close your card?
Meshugener: yes, because I heard that recently the terms of amex are getting enforced, and I can not get a signup bonus on a card if I had this card within the past 12 months, so I wanna cancel the card so at least in a year I can get the bonus again.
Amex: oh, oh, you're saying that's its brcauser you wanna take advantage of another amex promotion?
Meshugener: yes.
Is that it?

Offline meshugener

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Re: New Amex Bonus Terms
« Reply #41 on: October 21, 2012, 09:09:35 AM »
And I closed the card.
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Offline PETERP

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Re: New Amex Bonus Terms
« Reply #42 on: October 21, 2012, 10:46:58 AM »
And I closed the card.

Did you move the CL if it had one ?

Offline meshugener

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Re: New Amex Bonus Terms
« Reply #43 on: October 21, 2012, 01:24:03 PM »
It was a charge card.
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Offline Lamdan

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Re: New Amex Bonus Terms
« Reply #44 on: October 23, 2012, 10:41:23 PM »
Amex: thank you for calling American Express, my name is Victor and how may I assist you today?
Meshugener: hi, I wanna close my card.
Amex: I'm so sorry to hear that, if I may ask you, what's the reason that you close your card?
Meshugener: yes, because I heard that recently the terms of amex are getting enforced, and I can not get a signup bonus on a card if I had this card within the past 12 months, so I wanna cancel the card so at least in a year I can get the bonus again.
Amex: oh, oh, you're saying that's its brcauser you wanna take advantage of another amex promotion?
Meshugener: yes.
nice!
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Offline Jordann84

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Re: New Amex Bonus Terms
« Reply #45 on: October 25, 2012, 10:11:50 PM »
It looks likes Starwood Amex is no longer churn able I don't know how Dan did it because I kept my star woods number blank when I filled the application and after 5k in spend no points at all spoke to customer service and they told me that the system has changed and now it's once red 12 months I called supervisors and tried huca after 10 attempts and threatening to cancel they basically were jerks and awful don't know what else to do I'm upset

Offline JEWDA

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Re: New Amex Bonus Terms
« Reply #46 on: October 25, 2012, 10:14:47 PM »
It looks likes Starwood Amex is no longer churn able I don't know how Dan did it because I kept my star woods number blank when I filled the application and after 5k in spend no points at all spoke to customer service and they told me that the system has changed and now it's once red 12 months I called supervisors and tried huca after 10 attempts and threatening to cancel they basically were jerks and awfull don't know what else to do I'm upset
Chill out buddy!

How long is it since you spent the $5K?

FYI it's STARWOOD, one word.
« Last Edit: October 25, 2012, 11:19:21 PM by JEWDA »
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Offline rots5

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Re: New Amex Bonus Terms
« Reply #47 on: October 25, 2012, 10:15:14 PM »
I got mine.  Try a diff name
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Offline eliteflyer

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Re: New Amex Bonus Terms
« Reply #48 on: October 25, 2012, 10:56:32 PM »
Try a diff name
Different name on what?

Offline myb821

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Re: New Amex Bonus Terms
« Reply #49 on: October 25, 2012, 10:57:29 PM »
how long after u applied did u first call abt the points

Offline rots5

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Re: New Amex Bonus Terms
« Reply #50 on: October 26, 2012, 01:25:09 AM »
Different name on what?

when applying for a second card i used a diff first name from my regular (jewish) name to steve
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Offline AsherO

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Re: New Amex Bonus Terms
« Reply #51 on: October 26, 2012, 01:26:38 AM »
when applying for a second card i used a diff first name from my regular (jewish) name to steve

I can't see how that's a solution, wouldn't they track it by SSN?
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Offline rots5

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Re: New Amex Bonus Terms
« Reply #52 on: October 26, 2012, 01:38:25 AM »
I can't see how that's a solution, wouldn't they track it by SSN?

youd think so, i wrote abput this, this past summer, when i applied for amex plat MB and my sec spg under my english name and i got accepted for spg but verry low CL and i got declined for the MB bec i had no previous credit history, called up expirian, and under my hebrew name i had 10 cards with very high CL though under my english name they saw one spg card and nothin doin, i asked the same q as u did, and they said were sorry but this is the way it is, not only that my real  name (hebrew) didnt even get a pull (since my sucessfull 2bm of united club/explorer) pesach time - 4 months earlier
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Offline Jordann84

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Re: New Amex Bonus Terms
« Reply #53 on: October 26, 2012, 08:09:21 AM »
@Jewda 2 weeks

Offline compddd

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Re: New Amex Bonus Terms
« Reply #54 on: October 26, 2012, 10:32:48 AM »
It looks likes Starwood Amex is no longer churn able I don't know how Dan did it because I kept my star woods number blank when I filled the application and after 5k in spend no points at all spoke to customer service and they told me that the system has changed and now it's once red 12 months I called supervisors and tried huca after 10 attempts and threatening to cancel they basically were jerks and awful don't know what else to do I'm upset

Dan got his points because only applies for Starwood once a year, he applied last year during the 30k promo, so of course he got his points for this year.

Offline myb821

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Re: New Amex Bonus Terms
« Reply #55 on: October 26, 2012, 10:33:37 AM »
Dan got his points because only applies for Starwood once a year, he applied last year during the 30k promo, so of course he got his points for this year.
but he still has his so that shouldnt matter

Offline compddd

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Re: New Amex Bonus Terms
« Reply #56 on: October 26, 2012, 10:35:41 AM »
but he still has his so that shouldnt matter

Doesn't matter if he kept his old SPG open, there's nothing in the new T&C about having to close your old SPG and wait 12 months. It just says wait 12 months.

Now for the plat/gold/green/zync, then yes, you need to close your card and wait 12 months.

Offline youthink

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Re: New Amex Bonus Terms
« Reply #57 on: October 26, 2012, 10:52:04 AM »
As I said in another post, I have an Amex SPG personal active for over 4 years and I did not yet receive the initial 10k for my latest application after my first statement. I have not applied for this card since I got the first one and yes I left the SPG# blank. It appears to be YMMV, not sure how Dan got it.

I applied for the SPG business at the same time, and did receive the 10k after first statement. I left this one blank as well and Amex assigned the same SPG# to both.

Offline Yeki89

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Re: New Amex Bonus Terms
« Reply #58 on: October 26, 2012, 11:12:49 AM »
Dan gets everything, don't mess.

Offline compddd

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Re: New Amex Bonus Terms
« Reply #59 on: October 26, 2012, 11:15:56 AM »
I guess Dan really is special then and we all suck lol