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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 175953 times)

Offline eli1571

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Re: New Amex Bonus Terms
« Reply #660 on: April 17, 2013, 09:38:50 AM »
so bottom line how long do i have to wait after cancelling a card (plat gold etc) to open a new one ?
what if i have a one of them open will it still help if i cancel and wait or its only if i don't have any cards from this family open ?

Online noturbizniss

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Re: New Amex Bonus Terms
« Reply #661 on: April 17, 2013, 09:40:37 AM »
so bottom line how long do i have to wait after cancelling a card (plat gold etc) to open a new one ?
what if i have a one of them open will it still help if i cancel and wait or its only if i don't have any cards from this family open ?
If you are trying for a sign up bonus then the official terms are 12 months after close. Some have reported success anyway but it's VERY VERY YMMV. I wouldn't bank on it.
Check the T&C, for gold it says from the family (gold, plat, zync - blue doesn't count). Plat sometimes says only plat, sometimes all from family.
READ THE DARN WIKI!!!!

Chuck Norris...
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Offline shimino1

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Re: New Amex Bonus Terms
« Reply #662 on: April 17, 2013, 09:42:23 AM »
A wiki would help.

Online noturbizniss

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Re: New Amex Bonus Terms
« Reply #663 on: April 17, 2013, 09:46:16 AM »
A wiki would help.
I don't understand the confusion. Read the T&C on you application.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Online noturbizniss

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Re: New Amex Bonus Terms
« Reply #664 on: April 17, 2013, 09:48:39 AM »
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline shimino1

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Re: New Amex Bonus Terms
« Reply #665 on: April 17, 2013, 09:52:38 AM »
I don't understand the confusion. Read the T&C on you application.
I prefer to get info from ppl with experiance at beating the system rather then from the system

Offline shimino1

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Re: New Amex Bonus Terms
« Reply #666 on: April 17, 2013, 09:54:47 AM »
wiki added.
thanks for the AMAZING wiki ;D

Offline eli1571

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Re: New Amex Bonus Terms
« Reply #667 on: April 17, 2013, 09:55:52 AM »
If you are trying for a sign up bonus then the official terms are 12 months after close. Some have reported success anyway but it's VERY VERY YMMV. I wouldn't bank on it.
Check the T&C, for gold it says from the family (gold, plat, zync - blue doesn't count). Plat sometimes says only plat, sometimes all from family.
any clue in regard to question 2 if i got the plat open but its 12 months since i cancelled the gold or vice versa will i still get the bonus

Online noturbizniss

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Re: New Amex Bonus Terms
« Reply #668 on: April 17, 2013, 10:03:29 AM »
thanks for the AMAZING wiki ;D
I appreciate the recognition. It took alot of work to get it done. Sorry if I was being a bit short, it's just frustrating when people ask questions that are right there in black and white.  I may not have understood that he was trying to beat the terms, if so I  apologize.  It sounded like he was asking a question about obvious T&C.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline shimino1

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Re: New Amex Bonus Terms
« Reply #669 on: April 17, 2013, 10:07:25 AM »
I appreciate the recognition. It took alot of work to get it done. Sorry if I was being a bit short, it's just frustrating when people ask questions that are right there in black and white.  I may not have understood that he was trying to beat the terms, if so I  apologize.  It sounded like he was asking a question about obvious T&C.
No offense taken. I always read the t&c but some stuff arent black and white, is mb plat and reg plat considerd the same family? if you got prg 2 months ago and were targeted for upgrade offer will u get the bonus? etc'

Online noturbizniss

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Re: New Amex Bonus Terms
« Reply #670 on: April 17, 2013, 10:12:38 AM »
No offense taken. I always read the t&c but some stuff arent black and white, is mb plat and reg plat considerd the same family?
Yes, however the MB only restricts from platinum in last 12 months. standard plat is any in family.
if you got prg 2 months ago and were targeted for upgrade offer will u get the bonus? etc'
upgrades are different, however if you had the platinum in last year you will nto get the offer on upgrade.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline CountValentine

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Re: New Amex Bonus Terms
« Reply #671 on: April 17, 2013, 10:14:28 AM »
I prefer to get info from ppl with experiance at beating the system rather then from the system
+1
Only on DDF does 24/6 mean 24/5/half/half

Offline henche

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Re: New Amex Bonus Terms
« Reply #672 on: April 17, 2013, 10:16:16 AM »
So I finally got this message, when I complained that I had asked in the middle and they had told me how much more I had to spend and by when--on that account.

Dear Mr. Henche,

I am extremely sorry for the inconvenience caused.

We have created promotional incentives for first time customers as a way for them to try the benefits of the rewards program. Given this, all existing Cardmembers who have / have had the same product or a product within the same family are not eligible to receive the welcome bonus as the offer available on your Card states:

?The Welcome Bonus offer is not available to applicants who have had this product within the last 12 months or any other Consumer Delta SkyMiles Credit Card account within the last 90 days.? Henche's note: The card was an spg, not a delta skymiles, they are reading from the wrong T&C

However, considering the incorrect information you received, I have forwarded your comments to the concerned team for further review. Their investigation may take upto two billing cycles.

We appreciate your patience and cooperation in this matter.

Sincerely,                                           
Mashteen Bakir                                           
Email Servicing Team                                           
American Express Interactive Services

Offline Moshe123

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Re: New Amex Bonus Terms
« Reply #673 on: April 17, 2013, 10:27:10 AM »
So I finally got this message, when I complained that I had asked in the middle and they had told me how much more I had to spend and by when--on that account.

Dear Mr. Henche,

I am extremely sorry for the inconvenience caused.

We have created promotional incentives for first time customers as a way for them to try the benefits of the rewards program. Given this, all existing Cardmembers who have / have had the same product or a product within the same family are not eligible to receive the welcome bonus as the offer available on your Card states:

?The Welcome Bonus offer is not available to applicants who have had this product within the last 12 months or any other Consumer Delta SkyMiles Credit Card account within the last 90 days.? Henche's note: The card was an spg, not a delta skymiles, they are reading from the wrong T&C

However, considering the incorrect information you received, I have forwarded your comments to the concerned team for further review. Their investigation may take upto two billing cycles.

We appreciate your patience and cooperation in this matter.

Sincerely,                                           
Mashteen Bakir                                           
Email Servicing Team                                           
American Express Interactive Services

OMG!

Mashteen Bakir!

Why not Al Haritzpa?   ::) ::)

Offline jaywhy

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Re: New Amex Bonus Terms
« Reply #674 on: April 17, 2013, 10:29:41 AM »
OMG!

Mashteen Bakir!

Why not Al Haritzpa?   ::) ::)
ALOL!!!  :D

Offline asks

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Re: New Amex Bonus Terms
« Reply #675 on: April 17, 2013, 10:38:05 AM »

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #676 on: April 17, 2013, 11:14:41 AM »
Yes, however the MB only restricts from platinum in last 12 months. standard plat is any in family.upgrades are different, however if you had the platinum in last year you will nto get the offer on upgrade.

 Are you sure MB Plat and personal Plat are in same family ?

 I presently have MB plat and was told by SM in very vaugue, nuanced language,  that I would be eligible for personal Platinum one year after I cancelled my old Personal Platinum

Online noturbizniss

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Re: New Amex Bonus Terms
« Reply #677 on: April 17, 2013, 12:19:18 PM »
Are you sure MB Plat and personal Plat are in same family ?

 I presently have MB plat and was told by SM in very vaugue, nuanced language,  that I would be eligible for personal Platinum one year after I cancelled my old Personal Platinum
hmmm...I just reread the terms I think they are the same family,however for platinum cards i would imagine you can have one and still get the other since they are different "products". However for PRG any platinum would negate it (within 90 days) T&C from PRG app-->
Quote
"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC®, Green or Gold Card or Platinum Card® account within the last 90 days."
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #678 on: April 17, 2013, 01:31:09 PM »
hmmm...I just reread the terms I think they are the same family,however for platinum cards i would imagine you can have one and still get the other since they are different "products". However for PRG any platinum would negate it (within 90 days) T&C from PRG app-->

 I sent 6 SMs to Amex re product, product family , all the redundant if not intentionally vauge ways they refer to their cards, and now its as clear as MUD    :)

Offline Baruch

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Re: New Amex Bonus Terms
« Reply #679 on: April 17, 2013, 02:56:24 PM »
Love the wiki!