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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 118104 times)

Offline SPLP

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Re: New Amex Bonus Terms
« Reply #735 on: April 24, 2013, 10:44:10 AM »
i got last month -- i never heard of any not to get
this is t/c

 Welcome bonus offer not available to applicants who have had this product within the last 12 months.  You can earn 50,000 Membership Rewards® points when you charge..........

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #736 on: April 24, 2013, 10:45:07 AM »
i got last month -- i never heard of any not to get
this is t/c

 Welcome bonus offer not available to applicants who have had this product within the last 12 months.  You can earn 50,000 Membership Rewards® points when you charge..........
And the other way around is fine also?

Offline SPLP

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Re: New Amex Bonus Terms
« Reply #737 on: April 24, 2013, 10:53:44 AM »
And the other way around is fine also?

not sure i get ur point ---other way around is fine also

u asked if any got it---- " I " and many others got it -- 

go over to f/t if need reassurance

Offline yaakov s

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Re: New Amex Bonus Terms
« Reply #738 on: April 24, 2013, 11:07:08 AM »
Still some have reported not getting the bonus.
Where?

Offline SPLP

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Re: New Amex Bonus Terms
« Reply #739 on: April 24, 2013, 11:13:09 AM »
Where?

IF u want to shake ever bridge b4 u walk on it --be my guest -- from reading all ur post in the past -- never thought u were  this way -- but everyone is different -so do what makes u comfortable --

Offline yaakov s

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Re: New Amex Bonus Terms
« Reply #740 on: April 24, 2013, 11:16:25 AM »
IF u want to shake ever bridge b4 u walk on it --be my guest -- from reading all ur post in the past -- never thought u were  this way -- but everyone is different -so do what makes u comfortable --
You missed my point . I never heard an actual report saying they didn't get the bonus hence I asked where he saw such a thing.

I know that you DO get it .

Offline Moshe123

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Re: New Amex Bonus Terms
« Reply #741 on: April 24, 2013, 11:27:25 AM »
not sure i get ur point ---other way around is fine also

u asked if any got it---- " I " and many others got it -- 

go over to f/t if need reassurance

It does have a different T&C

Quote
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

Offline SPLP

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Re: New Amex Bonus Terms
« Reply #742 on: April 24, 2013, 11:29:07 AM »
You missed my point . I never heard an actual report saying they didn't get the bonus hence I asked where he saw such a thing.

I know that you DO get it .


i agree-- my post was for MEIR 613--SORRY for confusion 

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #743 on: April 24, 2013, 11:48:04 AM »
not sure i get ur point ---other way around is fine also

u asked if any got it---- " I " and many others got it -- 

go over to f/t if need reassurance
IF u want to shake ever bridge b4 u walk on it --be my guest -- from reading all ur post in the past -- never thought u were  this way -- but everyone is different -so do what makes u comfortable --

i agree-- my post was for MEIR 613--SORRY for confusion 
OK,OK,OK I get your point.

All I wanted to know is if I close MB plat, wait 3 months and then get a regular, will it work.

I was just confirming this for a friend that didn't want to sign up, unless he knew for sure he'll get it.

Thanks for all the info.


Offline Smokey Joe Robinson

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Re: New Amex Bonus Terms
« Reply #744 on: April 24, 2013, 12:59:04 PM »
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

That first sentence seems to be new. Never noticed it before. What does it mean? IMHO, it means if we screw you, then you're screwed, no plausible reason needed  :o
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Re: New Amex Bonus Terms
« Reply #745 on: April 24, 2013, 01:02:37 PM »
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

That first sentence seems to be new. Never noticed it before. What does it mean? IMHO, it means if we screw you, then you're screwed, no plausible reason needed  :o

Yeah, it seemed new to me too.

Offline Moshe123

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Re: New Amex Bonus Terms
« Reply #746 on: April 24, 2013, 01:04:45 PM »
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

That first sentence seems to be new. Never noticed it before. What does it mean? IMHO, it means if we screw you, then you're screwed, no plausible reason needed  :o

Same change of T&C's on the PRG and all personal cards.

I smell trouble..... Big trouble. They might deny bonuses for churners just because they are churners....  >:( >:(
« Last Edit: April 24, 2013, 01:08:40 PM by Moshe123 »

Offline Smokey Joe Robinson

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Re: New Amex Bonus Terms
« Reply #747 on: April 24, 2013, 01:10:23 PM »
Same change of T&C's on the PRG and all personal cards.

I smell trouble..... Big trouble. They might deny bonuses for churners just because they are churners....  >:( >:(

Im thinking same thing. So it seems its ultra important to make sure you follow the other terms going forward that way you don't have a need to sm/call to fight.
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Offline Moshe123

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Re: New Amex Bonus Terms
« Reply #748 on: April 24, 2013, 02:16:14 PM »
I of coursed SM'd back that why did I need to go through such a hassle to get the points and bla bla bla.

I got another 5k to top it off.

I feel so good that I didn't heed the advice and applied.
12.5k retention
50k bonus
5k this
3k AP....

Offline Moshe123

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Re: New Amex Bonus Terms
« Reply #749 on: April 24, 2013, 04:02:05 PM »
Im thinking same thing. So it seems its ultra important to make sure you follow the other terms going forward that way you don't have a need to sm/call to fight.

It could also be that they might be targeting churners even if a person lets say never had a Starwood card, to deny the bonus because they had 3 charge cards with bonuses and closed them soon thereafter.