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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 175996 times)

Offline Thingywingy

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Re: New Amex Bonus Terms
« Reply #420 on: February 21, 2013, 11:19:51 PM »
If I do a 2bm on Amex Mercedes Platinum, and Premier Rewards Gold will I get both, or is it same family, and i will only get one?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline yitzf

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Re: New Amex Bonus Terms
« Reply #421 on: February 21, 2013, 11:21:19 PM »
If I do a 2bm on Amex Mercedes Platinum, and Premier Rewards Gold will I get both, or is it same family, and i will only get one?

 Officially you only get one.

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #422 on: February 21, 2013, 11:22:42 PM »
Officially you only get one. But, there have been reports of getting both.
FTFY

Offline Thingywingy

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Re: New Amex Bonus Terms
« Reply #423 on: February 21, 2013, 11:43:19 PM »
How slim are the odds?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline yaakov s

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Re: New Amex Bonus Terms
« Reply #424 on: February 21, 2013, 11:46:36 PM »
How slim are the odds?
quite slim that you won't get both

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #425 on: February 21, 2013, 11:49:25 PM »
How slim are the odds?
I would go for it, especially if you have both spgs already.

Offline Thingywingy

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Re: New Amex Bonus Terms
« Reply #426 on: February 22, 2013, 12:03:06 AM »
I dont have spg biz already. At least not under this name! ;D
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline Thingywingy

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Re: New Amex Bonus Terms
« Reply #427 on: February 22, 2013, 12:12:08 AM »
Would you go for all 3?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #428 on: February 22, 2013, 12:14:17 AM »
Would you go for all 3?
Me personally, I don't do business, but if you do, then for sure.

Offline Thingywingy

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Re: New Amex Bonus Terms
« Reply #429 on: February 22, 2013, 12:16:24 AM »
Just currios why don't you do business?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #430 on: February 22, 2013, 12:18:11 AM »
Just currios why don't you do business?
Not to be blunt.

I have my reasons ;)

Offline Thingywingy

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Re: New Amex Bonus Terms
« Reply #431 on: February 22, 2013, 12:30:35 AM »
Are the chances of getting both Gold and Mercedes bonus more likely in a 2bm, as opposed to doing 2nd 3 months later?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline henche

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Re: New Amex Bonus Terms
« Reply #432 on: February 25, 2013, 05:14:09 PM »
So here's what I got today. I had opened an Amex spg card in Nov, and met the spend recently with the assistance of our friends at CVS and the Vanilla network. I never got the initial bonus either, which is why I emailed and asked what was up.
The current card is a personal one; the previous one they are referring to was a business one.

Dear Henche,

I will check this immediately for you!

I wish to inform you that a welcome bonus offer is not available to applicants who have or have had the same product within the last 12 months or have had a Card within the same product family in the last 90 days (Consumer) / 12 months (OPEN).

I see you already had a Starwood Preferred Guest ending in ***** when you opened this account.

Therefore, your current account is not eligible for the promotion you are referring to.

Please know, we do keep on sending offers on an ongoing basis and I personally hope you are able to take advantage of one soon.

I appreciate your patience and understanding in this matter.

Have a great day ahead!

Sincerely,             
Indian Name             
Email Servicing Team             
American Express Interactive Services

P.S. Note well the social awkwardness of excitedly telling me that I won't get the points, in the tone you use when offering someone a job.

Offline AJK

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Re: New Amex Bonus Terms
« Reply #433 on: February 25, 2013, 07:19:19 PM »
@hench -- Is your post asking a question?

Also, to DDF:

Is this true now? If you have/had the SPG personal, you can no longer get the bonus when meeting spend on SPG Business??
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Fan of Dan

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Re: New Amex Bonus Terms
« Reply #434 on: February 25, 2013, 07:31:00 PM »
We should create a poll about the different new Amex rules to see what different ppl's expriences were, although there are so many different cases and examples, like the one AJK so asked above and many more.

Offline meshugener

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Re: New Amex Bonus Terms
« Reply #435 on: February 25, 2013, 08:20:15 PM »
@AJK
Your second question answers the former.
Henche wants to let you know that this is indeed Amex' policy
Love me or hate me. I still love you.

Offline Dan

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Re: New Amex Bonus Terms
« Reply #436 on: February 25, 2013, 08:21:55 PM »
It's not.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline meshugener

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Re: New Amex Bonus Terms
« Reply #437 on: February 25, 2013, 08:24:51 PM »
You Goliath, shut up...
You're in the lucky super-minority.
Love me or hate me. I still love you.

Offline Dan

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Re: New Amex Bonus Terms
« Reply #438 on: February 25, 2013, 08:28:46 PM »
You Goliath, shut up...
You're in the lucky super-minority.
Nothing to do with luck. It's not their policy. AKA HUCA.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AJK

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Re: New Amex Bonus Terms
« Reply #439 on: February 25, 2013, 08:29:03 PM »
It's not.

Thanks. I'm assuming your answering that that's their official policy?

ETA: Got it.
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