Topic Wiki

AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 177565 times)

Offline meshugener

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Feb 2012
  • Posts: 6959
  • Total likes: 62
  • DansDeals.com Hat Tips 4
  • Gender: Female
    • View Profile
  • Location: DDF
  • Programs: Amex Platinum, Chase Freedom 10X10 Exclusives, Avis Presidents Club, National Executive, Hertz 5 Star, Hilton Gold, Accor Platinum, Hyatt Platinum, Marriott Silver, SPG Gold, Club Carlson Gold
Re: New Amex Bonus Terms
« Reply #440 on: February 25, 2013, 08:41:20 PM »
T&C reads: "Welcome bonus offer not available to applicants who
have had this product within
the last 12 months."

Doesn't specify whether the consider peroneal and business as the same product or not.
Love me or hate me. I still love you.

Offline henche

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 4461
  • Total likes: 449
  • DansDeals.com Hat Tips 0
    • View Profile
Re: New Amex Bonus Terms
« Reply #441 on: February 25, 2013, 08:51:49 PM »
@hench -- Is your post asking a question?



I'm implicitly asking for advice. Should I wait it out, call many CSR's?

@Dan I'm wondering since it says same product within 12 months, and also same product family within 90 days/12 months, that there it is being marbeh something besides the same card.

Offline PETERP

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2011
  • Posts: 2924
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NYC
Re: New Amex Bonus Terms
« Reply #442 on: February 25, 2013, 09:41:42 PM »
T&C reads: "Welcome bonus offer not available to applicants who
have had this product within
the last 12 months."

Doesn't specify whether the consider peroneal and business as the same product or not.

+1 I have SMed Amex over 6 times and they keep on non responding by using language such as

same , similar , product, and product family , which I never got a simple definition of !

I stick to my original comment and belief, that this is intentional legalese left up to subjective interpretation .

If they were on the witness stand , the Judge would rule their answer was nonresonsive

Give it to the Supreme Court to decide , because at the moment Amex interprets it to their liking.
« Last Edit: February 25, 2013, 10:13:21 PM by PETERP »

Offline meshugener

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Feb 2012
  • Posts: 6959
  • Total likes: 62
  • DansDeals.com Hat Tips 4
  • Gender: Female
    • View Profile
  • Location: DDF
  • Programs: Amex Platinum, Chase Freedom 10X10 Exclusives, Avis Presidents Club, National Executive, Hertz 5 Star, Hilton Gold, Accor Platinum, Hyatt Platinum, Marriott Silver, SPG Gold, Club Carlson Gold
Re: New Amex Bonus Terms
« Reply #443 on: February 25, 2013, 09:44:16 PM »
That's exactly why we have Henche and AJK for: "take it to the Supreme Court, no?...
Love me or hate me. I still love you.

Offline henche

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 4461
  • Total likes: 449
  • DansDeals.com Hat Tips 0
    • View Profile
Re: New Amex Bonus Terms
« Reply #444 on: February 25, 2013, 10:25:20 PM »
That's exactly why we have Henche and AJK for: "take it to the Supreme Court, no?...

I'll take it next year as pro-bono, on behalf of all ddf-ers. This way I can get billables for it.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25499
  • Total likes: 723
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: New Amex Bonus Terms
« Reply #445 on: February 26, 2013, 07:30:50 AM »
+1 I have SMed Amex over 6 times and they keep on non responding by using language such as

same , similar , product, and product family , which I never got a simple definition of !

I stick to my original comment and belief, that this is intentional legalese left up to subjective interpretation .

If they were on the witness stand , the Judge would rule their answer was nonresonsive

Give it to the Supreme Court to decide , because at the moment Amex interprets it to their liking.

Did you have this exact issue? SPG personal vs. SPG biz?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Online Redbull3

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2011
  • Posts: 3495
  • Total likes: 418
  • DansDeals.com Hat Tips 1
    • View Profile
  • Programs: Blocked By @NeriaKraus
Re: New Amex Bonus Terms
« Reply #446 on: February 26, 2013, 09:07:14 AM »
Nothing to do with luck. It's not their policy. AKA HUCA.

Dan/Anyone:
I have never had a SPG, only PRG and blue sky with amex (both in the last year and still open). If I apply in the next couple of days do you think I can get bonus on SPG + SPG biz 2bm?

Offline rots5

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2011
  • Posts: 8000
  • Total likes: 27
  • DansDeals.com Hat Tips 17
    • View Profile
    • Custom Cakes for Every Occassion
  • Location: Monsey
Re: New Amex Bonus Terms
« Reply #447 on: February 26, 2013, 09:15:55 AM »
Dan/Anyone:
I have never had a SPG, only PRG and blue sky with amex (both in the last year and still open). If I apply in the next couple of days do you think I can get bonus on SPG + SPG biz 2bm?
its not a 2bm when its person and biz. Ull get 2 pulls
If you have any questions please search and then ask. PM me for detailed help.

Offline robi

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2009
  • Posts: 1617
  • Total likes: 4
  • DansDeals.com Hat Tips 1
    • View Profile
Re: New Amex Bonus Terms
« Reply #448 on: February 26, 2013, 09:35:06 AM »
Dan/Anyone:
I have never had a SPG, only PRG and blue sky with amex (both in the last year and still open). If I apply in the next couple of days do you think I can get bonus on SPG + SPG biz 2bm?
I  believe that the blue sky is a credit card, and therefore will render you ineligible for the SPG.  however you should be able to get the business SPG
"I'd rather be hated for who I am, then loved for who I'm not"

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 68893
  • Total likes: 17267
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: New Amex Bonus Terms
« Reply #449 on: February 26, 2013, 09:44:57 AM »
its not a 2bm when its person and biz. Ull get 2 pulls
Incorrect.
With AMEX it's 1 pull.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 68893
  • Total likes: 17267
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: New Amex Bonus Terms
« Reply #450 on: February 26, 2013, 09:45:24 AM »
Dan/Anyone:
I have never had a SPG, only PRG and blue sky with amex (both in the last year and still open). If I apply in the next couple of days do you think I can get bonus on SPG + SPG biz 2bm?
I do think so, though I'd open a new SPG for both accounts to be safe.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline rots5

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2011
  • Posts: 8000
  • Total likes: 27
  • DansDeals.com Hat Tips 17
    • View Profile
    • Custom Cakes for Every Occassion
  • Location: Monsey
Re: New Amex Bonus Terms
« Reply #451 on: February 26, 2013, 09:55:32 AM »
Incorrect.
With AMEX it's 1 pull.
really?! Amex is one pull for both? Wow,y wife was told by Expiran when i signed my wife up for spg biz + platt + prg that she got 2 pulls (but who knows anymore)
If you have any questions please search and then ask. PM me for detailed help.

Offline businessmachine

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jun 2011
  • Posts: 565
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New York City
Re: New Amex Bonus Terms
« Reply #452 on: February 26, 2013, 09:57:18 AM »
Incorrect.
With AMEX it's 1 pull.

Many times Amex pulls twice for the SPG/SPG Biz. They hold the second app for processing 5 days later and then pull again..like always- YMMV

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 68893
  • Total likes: 17267
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: New Amex Bonus Terms
« Reply #453 on: February 26, 2013, 10:06:51 AM »
Many times Amex pulls twice for the SPG/SPG Biz. They hold the second app for processing 5 days later and then pull again..like always- YMMV
Of course it's YMMV, all churning is.

But on my mixed 4BMs I've had 1 pull.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline MEIR613

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2012
  • Posts: 4593
  • Total likes: 6
  • DansDeals.com Hat Tips 7
    • View Profile
Re: New Amex Bonus Terms
« Reply #454 on: February 26, 2013, 11:18:06 AM »
really?! Amex is one pull for both? Wow,y wife was told by Expiran when i signed my wife up for spg biz + platt + prg that she got 2 pulls (but who knows anymore)
Its very possible. Some do personal 2bm and get 2 pulls also.

I would suggest if you don't want the extra pulls. Freeze your EX, un freeze for a day, then when Amex feels they want to pull your EX again, they'll hit a brick wall.


Offline noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 7118
  • Total likes: 140
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: New Amex Bonus Terms
« Reply #455 on: February 26, 2013, 11:41:29 AM »
Its very possible. Some do personal 2bm and get 2 pulls also.

I would suggest if you don't want the extra pulls. Freeze your EX, un freeze for a day, then when Amex feels they want to pull your EX again, they'll hit a brick wall.
CMIIW, But from what i've been reading all over today, if AMEX wants to pull from EX that's all they'll do. If you freeze EX they will tell you to unfreeze or give them the pin. If you don't then they won't process the app.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline MEIR613

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2012
  • Posts: 4593
  • Total likes: 6
  • DansDeals.com Hat Tips 7
    • View Profile
Re: New Amex Bonus Terms
« Reply #456 on: February 26, 2013, 11:55:47 AM »
CMIIW, But from what i've been reading all over today, if AMEX wants to pull from EX that's all they'll do. If you freeze EX they will tell you to unfreeze or give them the pin. If you don't then they won't process the app.
Correct, that's why you un freeze it the day that you apply.


Offline noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 7118
  • Total likes: 140
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: New Amex Bonus Terms
« Reply #457 on: February 26, 2013, 12:00:32 PM »
Correct, that's why you un freeze it the day that you apply.
That way only Amex pulls EX and other companies are forced (and willing) to go to EQ/TU?
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline MEIR613

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2012
  • Posts: 4593
  • Total likes: 6
  • DansDeals.com Hat Tips 7
    • View Profile
Re: New Amex Bonus Terms
« Reply #458 on: February 26, 2013, 12:04:49 PM »
That way Amex only pulls EX when you apply and not by reconsideration.


Offline noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 7118
  • Total likes: 140
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: New Amex Bonus Terms
« Reply #459 on: February 26, 2013, 12:25:10 PM »
Meaning if frozen you definitely need to call recon, if not frozen then you leave open the possibility of instant approval?
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!