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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 175982 times)

Offline churnbabychurn

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Re: New Amex Bonus Terms
« Reply #460 on: February 26, 2013, 01:50:22 PM »
I closed a Green card 86 days ago, I was approved for a PRG last week.
Is the 90 day rule from activation,or application approval date?

Offline AJK

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Re: New Amex Bonus Terms
« Reply #461 on: February 26, 2013, 02:02:54 PM »
I do think so, though I'd open a new SPG for both accounts to be safe.

Hmm... I guess I shoulda used a new SPG for my recent SPG business app, huh? (I currently have an SPG personal...)
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Offline Yisrael

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Re: New Amex Bonus Terms
« Reply #462 on: February 27, 2013, 04:45:10 PM »
I called today to find out why my first purchase bonus has never posted since September and let them know I made my spending threshhold as of today.  The woman (Brandy) said that I would not be receiving the bonus because I have had the SPG previously.  She offered to open a case with rewards points but I told her not to.  I sent a secure message.  What are my chances of getting the bonus?  I have churned the SPG at least 3 times and never had this problem before.  I also opened a new SPG number for this card....

Thoughts?

Offline churnbabychurn

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Re: New Amex Bonus Terms
« Reply #463 on: February 27, 2013, 04:58:52 PM »
I closed a Green card 86 days ago, I was approved for a PRG last week.
Is the 90 day rule from activation,or application approval date?
Bump

Offline robi

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Re: New Amex Bonus Terms
« Reply #464 on: February 27, 2013, 04:59:56 PM »
Bump
I'm not sure if AMEX themselves know
"I'd rather be hated for who I am, then loved for who I'm not"

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #465 on: February 27, 2013, 05:35:00 PM »
I'm not sure if AMEX themselves know

Hate to sound cynical , but how convenient for Amex

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #466 on: February 27, 2013, 05:37:26 PM »
I closed a Green card 86 days ago, I was approved for a PRG last week.
Is the 90 day rule from activation,or application approval date?
My guess would be the latter.

Offline AJK

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Re: New Amex Bonus Terms
« Reply #467 on: February 27, 2013, 05:40:07 PM »
As would mine.
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Offline yare

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Re: New Amex Bonus Terms
« Reply #468 on: February 27, 2013, 05:52:02 PM »
Bump
application.     try to open a new mr accont number when you activate your card, that might help facilitate getting the points.

Offline churnbabychurn

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Re: New Amex Bonus Terms
« Reply #469 on: February 27, 2013, 06:08:13 PM »
application.     try to open a new mr accont number when you activate your card, that might help facilitate getting the points.
How do you do that, a new online profile?

Offline ari2955

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Re: New Amex Bonus Terms
« Reply #470 on: February 28, 2013, 12:16:14 AM »
Does the delta gold card count as a 'gold' card in regards to the policy of not having a plat, 'gold' or green card in the past 90 days?

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #471 on: February 28, 2013, 12:20:04 AM »
Does the delta gold card count as a 'gold' card in regards to the policy of not having a plat, 'gold' or green card in the past 90 days?
No


Offline Saver2000

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Re: New Amex Bonus Terms
« Reply #472 on: February 28, 2013, 01:29:45 AM »
If I do a 2bm for a plat + MB plat, will I get the bonus on both?

Offline yare

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Re: New Amex Bonus Terms
« Reply #473 on: February 28, 2013, 08:49:00 AM »
How do you do that, a new online profile?
no, call to activate and tell them you want a new mr account # associated with it   

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #474 on: February 28, 2013, 12:30:41 PM »
   Now I have SPG and DL Biz with AF due in 3 months . Should I call and if get nothing as a bonus from retentions, close the 2 accounts out . They only gave me 3K CL on these 2 Biz and I had 20k x 2 personal plus MB Plat NPSL  at same time

 Now I  have HH no AF with 22k CL,  and Plat MB + the 2 mentioned above

Cancel the other 2 Biz to get the clock started ?
« Last Edit: February 28, 2013, 12:46:36 PM by PETERP »

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #475 on: February 28, 2013, 12:32:29 PM »
If I do a 2bm for a plat + MB plat, will I get the bonus on both?
First time? YMMV


Offline Saver2000

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Re: New Amex Bonus Terms
« Reply #476 on: February 28, 2013, 12:43:54 PM »

Offline Redbull3

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Re: New Amex Bonus Terms
« Reply #477 on: February 28, 2013, 01:57:09 PM »
Anyone have issues of multiple cards being put into hold when doing 2bm - which means they need a few days to make a decision (and probably means 2 pulls)?

This happened to me with Starwood and Delta. I called and they said the apps were each put into "hold" and i would have to wait a few days for a decision on each. I knew this possibly meant multiple pulls as per others experiences. So I pushed just to do the starwood app now, first. She checked with her manager, then said she would try, then tried and couldnt because it was in "hold". She couldnt process either of my apps because they were both in hold from the other.

I hucad with the same result - this was what the system was showing all the reps. They insisted i needed to wait.

Hucad again and the guy said the same thing.. after chatting with him he also told me they didnt run my credit yet, and i could try cancelling both apps with no credit pulls, wait half hour and reapply just for 1. I told him to go ahead and cancel them. Now its as if i did nothing and back to square one.

I waited, and instead of 2bm I applied just for starwood... pending, called, approved.
Applied for Delta 10 minutes later... pending, called, approved.

Don't know if it'll be 1 or 2 pulls...

Offline Baruch

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Re: New Amex Bonus Terms
« Reply #478 on: February 28, 2013, 02:43:06 PM »
no, call to activate and tell them you want a new mr account # associated with it
Is this potentially the way to outsmart all Amex's new bonus terms?

Offline churnbabychurn

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Re: New Amex Bonus Terms
« Reply #479 on: February 28, 2013, 03:36:28 PM »
Is this potentially the way to outsmart all Amex's new bonus terms?