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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 175934 times)

Offline Baruch

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Re: New Amex Bonus Terms
« Reply #500 on: March 09, 2013, 11:01:27 PM »
Can someone do a 2bm PRG 50k and MB Plat 50k, and get both bonuses? Should my friend do it? His first Amexes.

Offline noturbizniss

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Re: New Amex Bonus Terms
« Reply #501 on: March 09, 2013, 11:13:09 PM »
Can someone do a 2bm PRG 50k and MB Plat 50k, and get both bonuses? Should my friend do it? His first Amexes.
Consensus seems to be that you probably can get it.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #502 on: March 10, 2013, 12:35:23 AM »

Offline MEIR613

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Re: New Amex Bonus Terms
« Reply #503 on: March 10, 2013, 12:36:52 AM »
Can someone do a 2bm PRG 50k and MB Plat 50k, and get both bonuses? Should my friend do it? His first Amexes.
It should work but it's YMMV.


Offline rots5

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Re: New Amex Bonus Terms
« Reply #504 on: March 10, 2013, 04:16:18 AM »
It should work but it's YMMV.
my wife and i got ours and a friend of mine didnt. So. Mier is right
If you have any questions please search and then ask. PM me for detailed help.

Offline Shmulyg

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Re: New Amex Bonus Terms
« Reply #505 on: March 13, 2013, 08:22:52 PM »
Though this is not directly related to "New Amex Bonus Terms," it is however related to "New Amex Terms," for which i couldn't find a more apt thread to post it in than this one (without starting a new thread - which i hate doing).

Now here goes:

I called up on Sunday to reallocate credit line from a cc i want to close and was told they'll put in a request for the reallocation. Today, i check online and see that it was not yet done. So i called in and was told that my reallocation was denied because my card was not opened for 13 months... Is this a new policy? I never had this issue before. Anyone else heard of this?

Offline dirah

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Re: New Amex Bonus Terms
« Reply #506 on: March 13, 2013, 08:44:06 PM »
I churned the Delta card recently with 45K offer.
First statement posted with base points, but no 45K offer.
What's the conventional wisdom: Better to call, or SM?
Thanks.

Offline Baruch

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Re: New Amex Bonus Terms
« Reply #507 on: March 13, 2013, 08:53:29 PM »
Though this is not directly related to "New Amex Bonus Terms," it is however related to "New Amex Terms," for which i couldn't find a more apt thread to post it in than this one (without starting a new thread - which i hate doing).

Now here goes:

I called up on Sunday to reallocate credit line from a cc i want to close and was told they'll put in a request for the reallocation. Today, i check online and see that it was not yet done. So i called in and was told that my reallocation was denied because my card was not opened for 13 months... Is this a new policy? I never had this issue before. Anyone else heard of this?
HUCA

Offline Baruch

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Re: New Amex Bonus Terms
« Reply #508 on: March 13, 2013, 09:06:31 PM »
IIRC yes
-1


So who's right?
Will Amex let you do a plat within 1 year of a mb plat?

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #509 on: March 13, 2013, 09:26:34 PM »
Though this is not directly related to "New Amex Bonus Terms," it is however related to "New Amex Terms," for which i couldn't find a more apt thread to post it in than this one (without starting a new thread - which i hate doing).

Now here goes:

I called up on Sunday to reallocate credit line from a cc i want to close and was told they'll put in a request for the reallocation. Today, i check online and see that it was not yet done. So i called in and was told that my reallocation was denied because my card was not opened for 13 months... Is this a new policy? I never had this issue before. Anyone else heard of this?

This is supposed to be Amexs new policy that was enforced by them in 2 separate instances

I requested moving a CL without closing card in anticipation of closing it when CL was moved. CSR tried and I got a denial letter in the mail 13 month rule

Then I got lucky with a second CSR who gave me her name , section and told me to call on a specific date after the 13 months was up and she then moved the CL and did not close the card till she saw it go to My other open card, because she said she did not believe it till she sees it posted .

She tried to do it with another card 2 weeks later , and I received a letter that they will not move more than 1 CL within 30 days.

Cancelled the second card and lost 20 K CL

Good luck in less than 13 months and more than 2 in same month .

Offline Shmulyg

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Re: New Amex Bonus Terms
« Reply #510 on: March 14, 2013, 12:33:18 AM »
HUCA
It wasn't like the rep decided it. He told me that they submit it into the system, and they have no further say. It was the system that denied it.

Offline Shmulyg

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Re: New Amex Bonus Terms
« Reply #511 on: March 14, 2013, 12:36:16 AM »
This is supposed to be Amexs new policy that was enforced by them in 2 separate instances

I requested moving a CL without closing card in anticipation of closing it when CL was moved. CSR tried and I got a denial letter in the mail 13 month rule

Then I got lucky with a second CSR who gave me her name , section and told me to call on a specific date after the 13 months was up and she then moved the CL and did not close the card till she saw it go to My other open card, because she said she did not believe it till she sees it posted .

She tried to do it with another card 2 weeks later , and I received a letter that they will not move more than 1 CL within 30 days.
I don't get it. If it was after the 13th month, why wouldn't it work?

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #512 on: March 14, 2013, 08:46:41 AM »
I don't get it. If it was after the 13th month, why wouldn't it work?

Are you referring to the first card or the second card I closed down ?

Offline Drago

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Re: New Amex Bonus Terms
« Reply #513 on: March 14, 2013, 08:53:29 AM »
FYI, struck out w/ my MB Plat that was opened after 8 months of no card.

Offline Shmulyg

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Re: New Amex Bonus Terms
« Reply #514 on: March 14, 2013, 09:51:36 AM »
Are you referring to the first card or the second card I closed down ?
I'm not sure. I didn't fully understand your story. But my question pertains to the highlighted quote.

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #515 on: March 14, 2013, 11:59:45 AM »
I'm not sure. I didn't fully understand your story. But my question pertains to the highlighted quote.

CSR just wanted to 100% certain CL transfer  went thru before she cancelled the card. I can't speak as to why she was so cautious . 

Offline Saver2000

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Re: New Amex Bonus Terms
« Reply #516 on: March 14, 2013, 02:08:25 PM »
Is amex plat the same product as amex business plat regarding the 12 month rule?

Offline Dan

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Re: New Amex Bonus Terms
« Reply #517 on: March 14, 2013, 02:11:07 PM »
Is amex plat the same product as amex business plat regarding the 12 month rule?
No
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Saver2000

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Re: New Amex Bonus Terms
« Reply #518 on: March 14, 2013, 02:12:12 PM »

Offline Shmulyg

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Re: New Amex Bonus Terms
« Reply #519 on: March 14, 2013, 02:13:15 PM »
CSR just wanted to 100% certain CL transfer  went thru before she cancelled the card. I can't speak as to why she was so cautious .
Gotcha.