Topic Wiki

AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 177557 times)

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4722
  • Total likes: 19
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: New Amex Bonus Terms
« Reply #520 on: March 15, 2013, 01:24:49 PM »
I did a 2bm for plat+ prg a few months ago.

Received the bonus on plat but not prg , I had the prg 9 months ago. Is there a point in calling / sming about the points?

Offline yare

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 2098
  • Total likes: 4
  • DansDeals.com Hat Tips 1
    • View Profile
Re: New Amex Bonus Terms
« Reply #521 on: March 15, 2013, 02:02:04 PM »
I did a 2bm for plat+ prg a few months ago.

Received the bonus on plat but not prg , I had the prg 9 months ago. Is there a point in calling / sming about the points?
no.   if it doesn't post automatically it's become almost impossible to get them to post it manually... especially when you're not supposed to get it according to the t&c's.   

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4722
  • Total likes: 19
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: New Amex Bonus Terms
« Reply #522 on: March 15, 2013, 02:08:08 PM »
no.   if it doesn't post automatically it's become almost impossible to get them to post it manually... especially when you're not supposed to get it according to the t&c's.   
Did anyone  here ever get the points when within 12 months of having the same product?
I recall someone seeing it post


Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 68893
  • Total likes: 17267
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: New Amex Bonus Terms
« Reply #523 on: March 15, 2013, 02:18:10 PM »
Did anyone  here ever get the points when within 12 months of having the same product?
I recall someone seeing it post
Many times.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4722
  • Total likes: 19
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: New Amex Bonus Terms
« Reply #524 on: March 15, 2013, 02:32:00 PM »
Many times.
Since the new terms;)
By doing what?  Calling

Offline dovy2

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2012
  • Posts: 2389
  • Total likes: 300
  • DansDeals.com Hat Tips 24
    • View Profile
Re: New Amex Bonus Terms
« Reply #525 on: March 15, 2013, 03:51:14 PM »
just go denied the 50k bonus (due to having it last year). anybody have tips on what to say when you call?

Offline jaywhy

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2012
  • Posts: 3781
  • Total likes: 70
  • DansDeals.com Hat Tips 7
    • View Profile
Re: New Amex Bonus Terms
« Reply #526 on: March 18, 2013, 06:50:02 AM »
The initial 10k on my 2nd active SPG didn't post automatically. My first SPG was opened in 2008 and I only got the 10k bonus then. ( Don't hate, I knew nothing of this game then :))
I'm gearing up for a good fight with Amex to get at least something. I got 3 pulls from them this last 4bm and there is no way I am letting that go to waste.
Anyone have success getting points posted manually for a new account that had never received the full bonus?

Offline Moshe123

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Sep 2012
  • Posts: 6228
  • Total likes: 916
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Spring Valley
  • Programs: Lost
Re: New Amex Bonus Terms
« Reply #527 on: March 19, 2013, 05:54:49 PM »
http://www.membershiprewards.com/catalog/splashtemplates/TermsSplash.aspx?viewfullsite=Y&s=Y&t=MR&inav=usmbl_foot_mr_terms

Just got an email from amex about changes to the MR T&C.

Anyone can find the changes?

Offline PETERP

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2011
  • Posts: 2924
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NYC
Re: New Amex Bonus Terms
« Reply #528 on: March 19, 2013, 09:57:30 PM »
http://www.membershiprewards.com/catalog/splashtemplates/TermsSplash.aspx?viewfullsite=Y&s=Y&t=MR&inav=usmbl_foot_mr_terms

Just got an email from amex about changes to the MR T&C.

Anyone can find the changes?

Got the same thing . Scary cause I don't see the difference . Dont you hate when that happens.

Offline yoyo6713

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Sep 2012
  • Posts: 371
  • Total likes: 17
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NYC
Re: New Amex Bonus Terms
« Reply #529 on: March 21, 2013, 10:29:03 AM »
My SPG statement closed two days ago and it said I earned 26K during this period (20K bonus) but only 6K gets posted to SPG account.  Do the bonus points typically post late?

Offline Drago

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2008
  • Posts: 8416
  • Total likes: 75
  • DansDeals.com Hat Tips 18
    • View Profile
Re: New Amex Bonus Terms
« Reply #530 on: March 21, 2013, 10:34:18 AM »
Got the same thing . Scary cause I don't see the difference . Dont you hate when that happens.
They stopped allowing point advances.

Offline Drago

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2008
  • Posts: 8416
  • Total likes: 75
  • DansDeals.com Hat Tips 18
    • View Profile
Re: New Amex Bonus Terms
« Reply #531 on: March 21, 2013, 10:36:12 AM »
Many times.
Since the new terms;)
By doing what?  Calling

From Dan's posts, it seems like it was stupid luck.
I've been lucky once, and unlucky once.

If any trix do exist, I haven't seen them.

Offline Wheelerdealer

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2010
  • Posts: 131
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: New Amex Bonus Terms
« Reply #532 on: March 21, 2013, 11:47:48 AM »
I 3BM  a Gold Business, Personal Platinum 50k x2), and an SPG and was denied points on all 3 cards(because I had their product within the year) They told me I should fax something in stating my problem...so I did that to MR..waiting to see what happens
anyone have any luck with faxing in a complaint?
I was told I would receive the bonus, it was even documented in the notes on my account by a rep, and now t623-444-3000ohey wont honor it!!

Anyone have any ideas to get the points for the SPG? or just HUCA?
Do they have a faxing option as well? anyone know their fax number?
I hope this stuff works...will keep you posted

Offline compddd

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 2813
  • Total likes: 4
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: New Amex Bonus Terms
« Reply #533 on: March 21, 2013, 12:42:04 PM »
You're SOL

Offline Wheelerdealer

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2010
  • Posts: 131
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: New Amex Bonus Terms
« Reply #534 on: March 21, 2013, 01:53:05 PM »
SOL?

Offline Red

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2011
  • Posts: 2380
  • Total likes: 3
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Yerushalayim
Re: New Amex Bonus Terms
« Reply #535 on: March 21, 2013, 01:56:49 PM »
SOL?
Sorry that acronym cannot be explained on this forum without getting a RTM.  :P

Offline Wheelerdealer

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2010
  • Posts: 131
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: New Amex Bonus Terms
« Reply #536 on: March 21, 2013, 02:52:31 PM »
It wasnt on the DD acronym list...but I think I figured it out

Offline Newcc

  • Dansdeals Platinum Elite
  • ****
  • Join Date: May 2012
  • Posts: 398
  • Total likes: 1
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Brooklyn, NY
Re: New Amex Bonus Terms
« Reply #537 on: March 21, 2013, 03:02:34 PM »
I recently tried 2bm for delta gold and buisness gold. I got both of them, I then called to cancel my platinum and move it over to a green card.... boy did they give me a tough time. but I got my way. Transferred my 100k bonus, got my 200 bucks credit through Delta (Thanks dan  :)) and got the stratus's by all three rental companies - couldn't be bothered getting the free global entry. THANKS DAN!

Offline aryeh1

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2011
  • Posts: 4722
  • Total likes: 19
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: DDF
Re: New Amex Bonus Terms
« Reply #538 on: March 21, 2013, 05:15:21 PM »
I recently tried 2bm for delta gold and buisness gold. I got both of them, I then called to cancel my platinum and move it over to a green card.... boy did they give me a tough time. but I got my way. Transferred my 100k bonus, got my 200 bucks credit through Delta (Thanks dan  :)) and got the stratus's by all three rental companies - couldn't be bothered getting the free global entry. THANKS DAN!
How do you get rental status?

Offline jaywhy

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2012
  • Posts: 3781
  • Total likes: 70
  • DansDeals.com Hat Tips 7
    • View Profile