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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 118111 times)

Offline MnM1130

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Re: New Amex Bonus Terms
« Reply #690 on: April 18, 2013, 10:14:44 AM »
was waiting for 50k points to show up on my gold amex business card- and its been a few months. I called several times and they told me i would get those points (i had a platinum card closed 2 months b4 that one) ps- i wrote them a sm and said im still waiting for those points when will i see them? and the rep told me i wont be getting them cus it was closed less than 3 months b4. I didnt bother fighting them cus ive tried it in the past and didnt get anywhere. I just wrote the rep a message back saying how frustrated i am how each rep tells me a diff thing, and im upset about this matter. PS- she wrote back:
Dear Mnm1130

I am sorry to hear about your disappointment and regret for the previous reply.

Please do not worry, as I value your membership with us, I have immediately issued 50,000 points to your account.

Please check your point balance after 24 hours at

I hope that I have addressed your concern to your satisfaction and also provided excellent customer service to you that you truly deserve.

Your membership since 2007 is truly valued and we look forward to serving you.
   
Have an excellent day!

Sincerely,     
     
Nikita Negi     
Email Servicing Team     
American Express Customer Care

YAY!

Offline Moshe123

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Re: New Amex Bonus Terms
« Reply #691 on: April 18, 2013, 10:16:44 AM »
was waiting for 50k points to show up on my gold amex business card- and its been a few months. I called several times and they told me i would get those points (i had a platinum card closed 2 months b4 that one) ps- i wrote them a sm and said im still waiting for those points when will i see them? and the rep told me i wont be getting them cus it was closed less than 3 months b4. I didnt bother fighting them cus ive tried it in the past and didnt get anywhere. I just wrote the rep a message back saying how frustrated i am how each rep tells me a diff thing, and im upset about this matter. PS- she wrote back:
Dear Mnm1130

I am sorry to hear about your disappointment and regret for the previous reply.

Please do not worry, as I value your membership with us, I have immediately issued 50,000 points to your account.

Please check your point balance after 24 hours at

I hope that I have addressed your concern to your satisfaction and also provided excellent customer service to you that you truly deserve.

Your membership since 2007 is truly valued and we look forward to serving you.
   
Have an excellent day!

Sincerely,     
     
Nikita Negi     
Email Servicing Team     
American Express Customer Care

YAY!

Yay!

That's because you didn't get Mashteen Bakir....

Offline henche

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Re: New Amex Bonus Terms
« Reply #692 on: April 18, 2013, 01:04:09 PM »
Yay!

That's because you didn't get Mashteen Bakir....

Well, where there is one there can be more. It is time to HUCA this to death

Offline ethana

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churn SPG
« Reply #693 on: April 18, 2013, 01:27:12 PM »
Hi all,
Is there a way to churn the SPG card if its been less than 12 months. Do I need to cancel my current one before I apply for a new one?

Offline noturbizniss

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Re: churn SPG
« Reply #694 on: April 18, 2013, 01:29:19 PM »
Hi all,
Is there a way to churn the SPG card if its been less than 12 months. Do I need to cancel my current one before I apply for a new one?
Welcome - there's a general credit card discussion thread stickied on top, as well as a thread on the page here about the new amex terms where variations of this have been discussed.
Officially, the answer is no, however Dan, and others have reported that they got the bonus while still having the card open. You can def apply for business if you have personal open and get it.
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline noturbizniss

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Re: New Amex Bonus Terms
« Reply #695 on: April 18, 2013, 01:34:33 PM »
Wow, mods are quick on the reallocation of new threads to appropriate existing threads today!
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline Smokey Joe Robinson

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Re: New Amex Bonus Terms
« Reply #696 on: April 18, 2013, 01:43:57 PM »
Well, where there is one there can be more. It is time to HUCA this to death

+1, fighting for something else and gave up. Going to give it another round

which department in SM did you send to MNM? (I assume MR, but which sub department under that?)
« Last Edit: April 18, 2013, 02:26:34 PM by Smokey Joe Robinson »
My Programs Are Listed So That I Don't Forget Them :)

Offline dovy2

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Re: New Amex Bonus Terms
« Reply #697 on: April 18, 2013, 04:33:59 PM »
was waiting for 50k points to show up on my gold amex business card- and its been a few months. I called several times and they told me i would get those points (i had a platinum card closed 2 months b4 that one) ps- i wrote them a sm and said im still waiting for those points when will i see them? and the rep told me i wont be getting them cus it was closed less than 3 months b4. I didnt bother fighting them cus ive tried it in the past and didnt get anywhere. I just wrote the rep a message back saying how frustrated i am how each rep tells me a diff thing, and im upset about this matter. PS- she wrote back:
Dear Mnm1130

I am sorry to hear about your disappointment and regret for the previous reply.

Please do not worry, as I value your membership with us, I have immediately issued 50,000 points to your account.

Please check your point balance after 24 hours at

I hope that I have addressed your concern to your satisfaction and also provided excellent customer service to you that you truly deserve.

Your membership since 2007 is truly valued and we look forward to serving you.
   
Have an excellent day!

Sincerely,     
     
Nikita Negi     
Email Servicing Team     
American Express Customer Care

YAY!

which deptmt did you write to? cuz whenever I try, they automatically forward it to the same "mashteen bakeer" gets hold of it and writes "I still rmember our previos discussions..." blah blah blah

Offline Shmulyg

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Re: churn SPG
« Reply #698 on: April 18, 2013, 06:01:32 PM »
Hi all,
Is there a way to churn the SPG card if its been less than 12 months. Do I need to cancel my current one before I apply for a new one?
You have to close it and wait 12 months from then to get the bonus upon reopening. However, personal and business don't intermingle, so whichever one you have now, you could open the other one and get the bonus.

Offline MnM1130

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Re: New Amex Bonus Terms
« Reply #699 on: April 18, 2013, 06:34:29 PM »
+1, fighting for something else and gave up. Going to give it another round

which department in SM did you send to MNM? (I assume MR, but which sub department under that?)
I can check for you.. I gave up on many other ones..

Offline shimino1

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Re: New Amex Bonus Terms
« Reply #700 on: April 20, 2013, 04:32:50 PM »
which deptmt did you write to? cuz whenever I try, they automatically forward it to the same "mashteen bakeer" gets hold of it and writes "I still rmember our previos discussions..." blah blah blah
Sorry to hear that. LOVE the name "mashteen bakeer", you should send him translation of his name in hebrew  ;D ;D ;D

Offline dirah

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Re: New Amex Bonus Terms
« Reply #701 on: April 20, 2013, 07:38:52 PM »
OMG!
Mashteen Bakir!
Why not Al Haritzpa?   ::) ::)
Sorry to hear that. LOVE the name "mashteen bakeer", you should send him translation of his name in hebrew  ;D ;D ;D
מלכים ב פרק ט
ואבד כל בית אחאב והכרתי לאחאב משתין בקיר ועצור ועזוב בישראל
ונאמר אמן

Offline dovy2

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Re: New Amex Bonus Terms
« Reply #702 on: April 20, 2013, 11:39:22 PM »
מלכים ב פרק ט
ואבד כל בית אחאב והכרתי לאחאב משתין בקיר ועצור ועזוב בישראל
ונאמר אמן
it's actually first used in shmuel aleph, where the context is more "exciting"...
Dovid is muttering to himself how he will wipe out Naval's whole family, and he won't leave not one "masteen bakeer" left...

btw, I don't think that was the rep's name, I think the poster changed it.. (or is is?)

Offline henche

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Re: New Amex Bonus Terms
« Reply #703 on: April 20, 2013, 11:48:14 PM »


btw, I don't think that was the rep's name, I think the poster changed it.. (or is is?)

yah, it's my friend's dad's joke. Ask Q274 what his Q number is

Offline dirah

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Re: New Amex Bonus Terms
« Reply #704 on: April 21, 2013, 06:20:47 AM »
it's actually first used in shmuel aleph, where the context is more "exciting"...
Dovid is muttering to himself how he will wipe out Naval's whole family, and he won't leave not one "masteen bakeer" left...
It appears close to ten times - just grabbed any.