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AMEX T&C on all cards state you can't have had the card within the last 12 months. Most usually specify the family (Gold, Platinum, Zync). Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal).
Sometimes they only disallow that card (i.e. if you have platinum you may still get gold).
How do you know what the terms are?
READ THE T&C ON THE APPLICATION PAGE. THEY ARE VERY CLEAR!!!

Update 4/24/13:
It's no longer clear who will get the bonus, but it's very clear who will not receive it.

Beware of the new addition to the T&C of personal cards:
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer.
We don't know yet the effects, it can't be good, so take it into consideration. It might be a way to cut off churners even after a year of having the product.

You should always send a SM several times. There were multiple reports of success if persistent enough after being denied the bonus. Don't bother calling, only SM! Don't give up so fast. Be creative and harsh. Say that a rep told you that you will get the bonus on the card. Follow up, demand an investigation and follow up again.

I am on the phone with a representative and she is saying that after May 1st, you are only eligible for bonus points on a card once in a lifetime for a card!
Please say this is not true

« Last edited by SearchGuy on March 10, 2014, 04:32:30 PM »

Author Topic: New Amex Bonus Terms  (Read 177507 times)

Offline Dan

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Re: New Amex Bonus Terms
« Reply #940 on: June 03, 2013, 05:21:46 PM »
Seems like Dan's Amex profile is bugged then and he gets the bonus every time.
Others on FT reported the same thing so it ain't just me.
Ad as I said, it's been doing that for me for many many years.

Kind of shocking that people would suspect my integrity by lying about this.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ac7mpo

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Re: New Amex Bonus Terms
« Reply #941 on: June 03, 2013, 05:38:29 PM »
I have had a lot of sucess appeling to customer services better nature and not fully understanding why I only got 5k good will instead of full 30k

Offline mgarfin

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Re: New Amex Bonus Terms
« Reply #942 on: June 03, 2013, 05:41:51 PM »
Sorry if I suspect your integrity
If you are referring to me, I one hundred % believe you, we are just trying to get to the bottom of it.

does your wife etc also have no problems? 

aso dose 3 months do it for you?

Thanks

Offline rots5

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Re: New Amex Bonus Terms
« Reply #943 on: June 03, 2013, 05:49:56 PM »
I applied for the business platinum card and the PRG at the same time.

Amex linked them together to one membership rewards account.

Will I get the bonus on both?

YMMV

i did
If you have any questions please search and then ask. PM me for detailed help.

Offline churnbabychurn

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Re: New Amex Bonus Terms
« Reply #944 on: June 03, 2013, 05:52:12 PM »
Manually or automagically?
I guess you can call it manually, I didnt have any active amex charge cards or any balance in old MR account.
 Im still fighting for the bonus... No magic here.

Offline mgarfin

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Re: New Amex Bonus Terms
« Reply #945 on: June 03, 2013, 06:01:05 PM »
Saying all this here how can I get rid of 691 MR left in account before I close?

Offline churnbabychurn

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Re: New Amex Bonus Terms
« Reply #946 on: June 03, 2013, 06:03:38 PM »
sm

Offline Moshe123

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Re: New Amex Bonus Terms
« Reply #947 on: June 03, 2013, 06:03:50 PM »
Saying all this here how can I get rid of 691 MR left in account before I close?

SM saying that you can only transfer a whole thousand points, if they can give you the rest as a courtesy.

Offline aryeh1

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Re: New Amex Bonus Terms
« Reply #948 on: June 03, 2013, 07:06:31 PM »
Maybe the 12 month rule term doesn't apply to Dan:)

Offline Dan

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Re: New Amex Bonus Terms
« Reply #949 on: June 03, 2013, 07:09:53 PM »
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Shreknit

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Re: New Amex Bonus Terms
« Reply #950 on: June 03, 2013, 07:14:37 PM »
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.

Lol

Offline noturbizniss

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Re: New Amex Bonus Terms
« Reply #951 on: June 03, 2013, 07:46:28 PM »
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.
Bah anyone can photoshop!! Give me your log in information and MAYBE i'll believe you if it lets me transfer the points to my avios accounts. MAYBE.
READ THE DARN WIKI!!!!

Chuck Norris...
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...READS THE WIKI!!!

Offline bruce

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Re: New Amex Bonus Terms
« Reply #952 on: June 03, 2013, 07:46:40 PM »
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.

Im in awe!

Offline churnbabychurn

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Re: New Amex Bonus Terms
« Reply #953 on: June 03, 2013, 09:09:49 PM »
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.
weak spending  ;) Time for a churn

Offline churnbabychurn

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Re: New Amex Bonus Terms
« Reply #954 on: June 04, 2013, 07:09:30 AM »
Has anyone ever had this: Every time I HUCA/sm about my bonus on a PRG within 12 months, they tell me that its "under review by the Concern Department"
Have you had a good experience with the "Concern Department"? Also, what is the primary concern of this department, Amex or the customer?

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #955 on: June 04, 2013, 07:15:18 AM »
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.

Very impressive. But unfortunately for me , not repeatable .

Offline karen

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Re: New Amex Bonus Terms
« Reply #956 on: June 04, 2013, 08:53:17 AM »
New Number AND gotten the bonus again within a year?
I have not tried to churn since the new term.

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #957 on: June 04, 2013, 09:05:26 AM »
My experience is like that.

Does not help real time


I have not tried to churn since the new term.

Your experience is according to old terms , so its moot !

Offline karen

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Re: New Amex Bonus Terms
« Reply #958 on: June 04, 2013, 09:36:52 AM »
Does not help real time


Your experience is according to old terms , so its moot !
My experience is on whether it creates a new reward number, not on whether to get the sign up bonus (that is what new term about). I like to know whether people get points with a new reward number when it is within 12 months.

Offline PETERP

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Re: New Amex Bonus Terms
« Reply #959 on: June 04, 2013, 09:41:49 AM »
My experience is on whether it creates a new reward number, not on whether to get the sign up bonus (that is what new term about). I like to know whether people get points with a new reward number when it is within 12 months.


Excuse me , but isn't that the bottom line . Or just getting multiple MR accounts to brag about them.