I'm trying to search Korean award tickets using the multi-city search and when I search JFK-AMS-JFK, it will show me a direct on the JFK-AMS but route me via DUB or BRU (implying that the trans-Atlantic route is available), but then if I search JFK-AMS, and BRU-JFK it will still show me the direct flight JFK-AMS but won't show me the direct flight BRU-JFK, but rather route me via DUB & AMS. I don't know much about Skypass in general, will they be able to book me the direct flights (JFK-AMS & BRU-JFK) if I call, or can the call centers only book what shows up online?
I'm also getting the following message when I search certain multi-city routes:
"Non-SkyTeam operated route can be allowed in final destination only for entire journey"
Anyone know what that means?