Author Topic: Elal issuing full refunds for flights departing up until 11/29  (Read 24035 times)

Offline Yosel

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Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #20 on: November 16, 2012, 01:35:38 PM »
Are there penalties? Until when can one cancel before a flight? Is this also on the "glitch" tickets? Will they refund the $75 fee? Is there a charge for fare change?

Thanks
They allow changes for the glitch tickets, with limitations.

Offline JEWDA

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Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #21 on: November 16, 2012, 01:48:53 PM »
They allow changes for the glitch tickets, with limitations.
From where do you know that? And also if you already changed to direct?
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Offline Mocha

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Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #22 on: November 16, 2012, 01:54:03 PM »
From where do you know that? And also if you already changed to direct?
I called them and confirmed. Its a system wide waiver for refunds.

Offline JEWDA

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Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #23 on: November 16, 2012, 01:58:02 PM »
I called them and confirmed. Its a system wide waiver for refunds.
They said you could change dates??
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Offline Mocha

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Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #24 on: November 16, 2012, 01:59:10 PM »
They said you could change dates??
They will waive the change fee for date changes however you will still need to pay for the difference in fare. (nice chunk o' change for those on the glitch)

Offline alpicone

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Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #25 on: November 16, 2012, 02:03:18 PM »
From where do you know that? And also if you already changed to direct?

I also called about the glitch ticket and hey were willing to cancel... I'm sure they are actually glad to cancel.

When I asked about changing the dates he said that with "these" tickets they wouldn't allow it.

I did upgrade the return flight to direct. He didn't mention no refund for the $75 but I didn't ask specifically since I was just calling to find out the policy about getting a refund.

Since the $75 fee was charged as an "upgrade" to direct I don't see why they shouldn't have to refund that fee as well.

Offline MosheP

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Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #26 on: November 16, 2012, 02:52:59 PM »
I also called about the glitch ticket and hey were willing to cancel... I'm sure they are actually glad to cancel.

When I asked about changing the dates he said that with "these" tickets they wouldn't allow it.

I did upgrade the return flight to direct. He didn't mention no refund for the $75 but I didn't ask specifically since I was just calling to find out the policy about getting a refund.

Since the $75 fee was charged as an "upgrade" to direct I don't see why they shouldn't have to refund that fee as well.

After a few phone calls I confirmed that they will refund all tickets, including the &75 change fee. You must cancel outside of 6 hours before your flight.

You will be charged difference in fare for the glitch tickets.

#undecided! My flight is moitzei shabbos. What to do?

Offline sky121

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Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #27 on: November 16, 2012, 03:19:36 PM »

#undecided! My flight is moitzei shabbos. What to do?

Who are you going with? What are your plans there?
"Not all who wander are lost"

Offline MosheP

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Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #28 on: November 16, 2012, 03:28:11 PM »
Who are you going with? What are your plans there?

My wife. Vacation, touring, holy sights.......

Offline sky121

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Re: Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #29 on: November 16, 2012, 03:29:51 PM »
My wife. Vacation, touring, holy sights.......

Honestly at this point I wouldn't. Maybe hold off a couple weeks.
"Not all who wander are lost"

Offline aryeh1

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Re: Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #30 on: November 17, 2012, 06:47:20 PM »
Honestly at this point I wouldn't. Maybe hold off a couple weeks.

I'm in the same boat , for monday. Would they allow pushing it off ( I got the price mistake fare)?

Offline Mocha

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Re: Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #31 on: November 17, 2012, 07:10:54 PM »
I'm in the same boat , for monday. Would they allow pushing it off ( I got the price mistake fare)?
im torn (flight tue night)

Offline sky121

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Re: Re: Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #32 on: November 17, 2012, 07:13:11 PM »
im torn (flight tue night)

Wait a day. See what happens.
"Not all who wander are lost"

Offline Ergel

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Wait a day. See what happens.
+1
Thursday I said I would for sure go. Friday I said I wouldn't. Now I changed my mind again and I would go
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Offline JEWDA

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Re: Re: Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #34 on: November 17, 2012, 07:15:19 PM »
Wait a day. See what happens.
+1
seems like the Egyptians are trying to work with the Israelis... 
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Offline MosheP

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Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #35 on: November 17, 2012, 07:31:31 PM »
I am going! Flight is tonight! Leaving to airport in 20 minuets.

Offline sky121

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Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #36 on: November 17, 2012, 07:35:35 PM »
I am going! Flight is tonight! Leaving to airport in 20 minuets.

Nisiya Tova. Have a good flight! Stay safe- be smart.
"Not all who wander are lost"

Offline jj1000

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Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #37 on: November 17, 2012, 07:37:09 PM »
Nisiya Tova. Have a good flight! Stay safe- be smart.
+1
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Offline MosheP

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Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #38 on: November 17, 2012, 07:54:22 PM »
+1
Nisiya Tova. Have a good flight! Stay safe- be smart.

Thanks. Amen. I will update from an Americans perspective once I get there. I love all the Israelis attitude "couldn't be safer" "you don't feel a thing in Jerusalem"   

Offline Mocha

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Re: Re: Elal issuing full refunds for flights departing up until 11/29
« Reply #39 on: November 17, 2012, 08:17:48 PM »
Thanks. Amen. I will update from an Americans perspective once I get there. I love all the Israelis attitude "couldn't be safer" "you don't feel a thing in Jerusalem"
Yes I really want to hear it.