Amex is getting worse and worse.....
Opened a amex plat and mb plat in august did the spend and received the 2x 50k points, went ahead and closed the MB card and kept the plat open,
i log into my account yesterday and see tht im down 50k, i sm and am told tht they gave me an extra 50k so they took it back, so i go ahead and call, the rep looks through and tells me it was a mistake, tht i was given an extra referral bonus and the rep took back 50k instead of 5k, it should all be taken care of and i should see the points in my account within 24hrs.
I get a call from the same rep today that her supervisor looked it over and the points were taken back because i closed the mb plat card before 92 days so i forfeited my points...... Tried arguing...... Nothing doing!
Open for advise
thanx