HUCA really did not work for me!
spoke to a rep on the Israel line and got no where, she could not put me on the wed night flight, she says it is over booked, she could only put me on a Wednesday day flight which is not good for me, I told her that I missing an event in Israel and now all screwed up, then I asked if I she could change my return from a 9:40 am to the early morning 1:00 am flight and she said no way, only if I change to the Wed daytime flight can they switch the return for me. As per all your suggestions I tried to HUCA, this time on the 800 number, and I got the same rep, she was quite annoyed and very unhelpful. Now what?