My wife received this letter today with a $800 check from Amex.
Dear Mrs. Jagstangx,
We have enclosed a check or the cash value of 40,000 Membership Rewards points. You should have received these points with the promotional offer you redeemed when you spent $500 in the first three months of Cardmembership. Due to a system error, we were unable to award these Membership Reward Points before your Card was cancelled.
We apologize for any inconvenience this may have caused.
Sincerely,
American Express Customer Care
Has anyone else received anything similar? What card promo is this referring to?? The only possibility is the Gold Card we opened in my wife's name in May 2011.
Thoughts?