When you contacted them, did you include login info?
Gotta say @ajk. Pretty cool! All ur detective work.
Dial 01186 before the number.....
Seems like the reservation is still active. What does ARPT stand for? That is the status for her return flights. The flights to LAX show status as FLWN, which I assume means flown.
I do not remember what I included. It was about year ago.
It is a travel agency number. Nobody picked up.