amex gold card

[MnM1130]

Weird... I canceled a gold card mistakenly, and called back a few hours later to reopen it. They had no problem, they reopened it for me, and told me that my old balance would be on the new card, and i would receive my points when i pay the card. I had a balance of about 450$ and i had canceled b4 i got the points. So i reactivated the new card and i never saw my balance... i saw old previous transactions but no balance. And i also never received my points... Anyhow i called today and i told them i would like to pay for my balance but i cant see the balance of my old card online. So the rep guy said no problem ill tell you what ur balance is.. hes looking and he tells me there's no balance. I said there has to be i purchased on this card a 450$ purchase at the end of November, and i never paid it. He said there was no purchase than, and there's no balance. Now im SURE i purchased it on this card, and he said anything you purchased on the old card would be transferred over to this card. So they lost my purchase, which i dont mind, and they lost my points, which i dont mind either being i got a free computer. weird. anyone else have such a situation?

[A European]

I applied for the PRG a month ago,  and got hit by 175$ annual fee a fee days ago.
Did anyone such a thing before?

[sky121]

I applied for the PRG a month ago,  and got hit by 175$ annual fee a fee days ago.
Did anyone such a thing before?

Maybe your offer didn't waive the annual fee the first year?

[A European]

Maybe your offer didn't waive the annual fee the first year?

It did.
I actually SM AMEX,  they replied that that see that the AF was supposed to be waived,  and they will FWD it to the right department.

[A European]

Dear ********

Thank you for taking your valuable time to write to us about this.

I have checked your Premier Rewards Gold Card account (ending in *****) and do see the following offer on your account:-

?$0.00 introductory annual membership fee for the first year, than after that an annual membership fee of $175.00?

Also, I see that your Card account has been charged with $175.00 annual membership fee on January 11, 2013.

Therefore, I have forwarded your request to our dedicated department and assure you it will be looked into for you.

We appreciate your patience while we work to resolve this matter for you.

I hope my action meets your approval. We value your association with us and look forward to serve you in the years to come.

Sincerely,                                                                                               
                                                                                               
Bushra Khan
Email Servicing Team                                                           
American Express Interactive Services

Dear ******

You will be happy to know that I have issued a membership fee credit of $175.00. The credit will appear on your upcoming statement.

I hope this is to your satisfaction.

Sincerely,           
         
Sukhpreet Kaur         
Email Servicing Team           
American Express Interactive Services

[Lou Bob]

got mine waived by calling. The rep said it must of been a "one time glitch". I guess not

[A European]

got mine waived by calling. The rep said it must of been a "one time glitch". I guess not

it is my wife's account , so i couldn't call 

[mmermss]

it is my wife's account , so i couldn't call 

You can put her on phone for a minute giving you authorization to speak. Or if your wife has a Jewish name you can be her 

[Lou Bob]

You can put her on phone for a minute giving you authorization to speak. Or if your wife has a Jewish name you can be her 

ftfy
done that for someone

[mmermss]

ftfy
done that for someone

Thanks.

Done many times. 

[A European]

You can put her on phone for a minute giving you authorization to speak

I did it enough with recon  i try not to bother her to much with my business

Or if your wife doesn't have such a Jewish name you can be her 

not a good option for me