Cancelling El-Al ticket to late?

[nikone]

I booked back in August with the price mistake using Expedia and I purchased insurance on the tickets through Expedia. After making the change to my ticket to fly direct, El-Al refuses to cancel with out a $250 penalty and me forgoing the 75 charge each way! Expedia told me it up to the airlines to allow me to cancel. Is this an insurance thing I should take up with them? And why the hell does Expedia employ call centers that speak Spanish better then English?!?! Quite frustrating!

Do I have to file a claim with there insurance company?

Furthermore I have two separate bookings for the same flight, one booking is for the family and one is for me personally and I would not want to jepordize my personal booking, because I decided to fly alone.

Any input would be great!

--BerkleyCare: will only cancel with a doctors note.

[MeToo]

When was this? I just cancelled less than a week ago, with no problems.   When I had wanted to change dates, which they wouldn't let me (unless I paid full price),  they said they will fully refund if/when I want to.

[nikone]

I just called them today, should I HUCA and see if I can get it canceled?

[Galitzyaner]

I just called them today, should I HUCA and see if I can get it canceled?

Would it hurt you?