Author Topic: help needed! Dubble tickets with delta - what can be done?  (Read 1313 times)

Offline chanoch770

  • DansDeals Copper Elite
  • *
  • Join Date: Jun 2012
  • Posts: 8
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: usa
help needed! Dubble tickets with delta - what can be done?
« on: December 22, 2012, 09:48:27 PM »
2 weeks ago i bought 5 tickets with delta to Israel for 952$

On Friday i was lucky enough to get the 480 price so i bought 5 more tickets for the same people for the same flight.

both of them on orbitz.

i spent 3 hours with orbitz tonight speaking with Supervisor & Manager. the only thing they can offer me is to cancel the original tickets and get credit to use on delta via orbitz for up to a year. with a charge of 250$ change fee for each ticket.

any idea what i can do?

Thank you,
Chanoch

Offline Nitantnel

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2011
  • Posts: 2957
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: help needed! Dubble tickets with delta - what can be done?
« Reply #1 on: December 22, 2012, 09:55:31 PM »
You can cancel the new tickets you just bought...

Offline chanoch770

  • DansDeals Copper Elite
  • *
  • Join Date: Jun 2012
  • Posts: 8
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: usa
Re: help needed! Dubble tickets with delta - what can be done?
« Reply #2 on: December 22, 2012, 09:57:24 PM »
i know that. but i want to see what i can do to keep the new CHEAPER tickets. i paid 480 per ticket on friday and 952 per ticket 2 weeks ago!!!!

Offline YOSEF

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2009
  • Posts: 2185
  • Total likes: 27
  • DansDeals.com Hat Tips 16
    • View Profile
Re: help needed! Dubble tickets with delta - what can be done?
« Reply #3 on: December 22, 2012, 10:16:42 PM »
Cancel all but 1 of the new tickets, and that way, you only have the $480 as a fee for everyone to get $275 in credit *5.

http://www.orbitz.com/info/win?id=priceAssuranceTerms&popupsDisabled=false

This doesn't help as much as you'd like though.

Offline chanoch770

  • DansDeals Copper Elite
  • *
  • Join Date: Jun 2012
  • Posts: 8
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: usa
Re: help needed! Dubble tickets with delta - what can be done?
« Reply #4 on: December 22, 2012, 10:23:37 PM »
I ask them about price assurance. It don't apply in my case, because of a different classes

Offline PlatinumGuy

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Apr 2011
  • Posts: 14958
  • Total likes: 2421
  • DansDeals.com Hat Tips 11
    • View Profile
Re: help needed! Dubble tickets with delta - what can be done?
« Reply #5 on: December 22, 2012, 11:25:10 PM »
Cancel all of the new ones, cancel the old ones, and use the credit to buy new $480 tickets.
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר – יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline chanoch770

  • DansDeals Copper Elite
  • *
  • Join Date: Jun 2012
  • Posts: 8
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: usa
Re: help needed! Dubble tickets with delta - what can be done?
« Reply #6 on: December 23, 2012, 12:23:37 AM »
Got it!

Thank everyone.

Called delta, ask to mach the price of the old one (952) with the price of the new one (480), the agent spoke to a sv, that was able to cancel & refund the full amount of the old ticket.

YAY! B"H

Offline DrDanny

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2012
  • Posts: 1170
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Detroit/NewYork/PalmBeach
Re: help needed! Dubble tickets with delta - what can be done?
« Reply #7 on: December 23, 2012, 12:43:13 AM »
Got it!

Thank everyone.

Called delta, ask to mach the price of the old one (952) with the price of the new one (480), the agent spoke to a sv, that was able to cancel & refund the full amount of the old ticket.

YAY! B"H
Nice (I think you got very lucky as these seem to be a price mistake - ticketing with out YQ)

Offline Ergel

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 12818
  • Total likes: 905
  • DansDeals.com Hat Tips 3
    • View Profile
Re: help needed! Dubble tickets with delta - what can be done?
« Reply #8 on: December 23, 2012, 02:48:08 AM »
Got it!

Thank everyone.

Called delta, ask to mach the price of the old one (952) with the price of the new one (480), the agent spoke to a sv, that was able to cancel & refund the full amount of the old ticket.

YAY! B"H
Wow. That is very kind of Delta
Life isn't about checking the boxes. Nobody cares.