Author Topic: Laptop not starting  (Read 1513 times)

Offline Cashman

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Laptop not starting
« on: December 23, 2012, 08:24:18 AM »
Can anyone here help. My laptop suddenly won't go past the the windows starting page matter how many times I try to reboot

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Laptop not starting
« Reply #1 on: December 23, 2012, 09:24:56 AM »
Try booting into Safe Mode

Hit F8 while the laptop is starting up until you see the Safe Mode option


Offline Cashman

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Re: Laptop not starting
« Reply #2 on: December 23, 2012, 09:26:01 AM »
Try booting into Safe Mode

Hit F8 while the laptop is starting up until you see the Safe Mode option
thanks I tried that got stuck while it was scanning the files

Offline DH Data Recovery

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Re: Laptop not starting
« Reply #3 on: December 23, 2012, 09:30:26 AM »
one of two problems.
1 - virus
2 - hard drive is failing.

if option 2 then be careful the more you try, the more likely you're causing damage to the drive and will be more difficult to recover data

Offline DH Data Recovery

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Re: Laptop not starting
« Reply #4 on: December 23, 2012, 09:32:04 AM »
my guess is option 2, its having trouble finding the system files because the drive is failing.
do you have any important data?

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Re: Laptop not starting
« Reply #5 on: December 23, 2012, 09:33:29 AM »
my guess is option 2, its having trouble finding the system files because the drive is failing.
do you have any important data?
no

Offline DH Data Recovery

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Re: Laptop not starting
« Reply #6 on: December 23, 2012, 09:34:11 AM »
how old is it?

Offline Cashman

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Re: Laptop not starting
« Reply #7 on: December 23, 2012, 09:34:41 AM »

Offline DH Data Recovery

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Re: Laptop not starting
« Reply #8 on: December 23, 2012, 09:35:52 AM »
company?

Offline Cashman

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Re: Laptop not starting
« Reply #9 on: December 23, 2012, 09:36:28 AM »

Offline DH Data Recovery

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Re: Laptop not starting
« Reply #10 on: December 23, 2012, 09:40:10 AM »
call Lenovo they should either send you new drive or tell you to send in the laptop. Tell them you had a technician look at it

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Re: Laptop not starting
« Reply #11 on: December 23, 2012, 09:40:42 AM »
call Lenovo they should either send you new drive or tell you to send in the laptop. Tell them you had a technician look at it
thanks

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Re: Laptop not starting
« Reply #12 on: December 23, 2012, 09:42:39 AM »
np - keep us posted

Offline DanH

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Re: Laptop not starting
« Reply #13 on: December 23, 2012, 12:31:57 PM »
Why doesn't he just reinstall from recovery partition. I doubt the HD went bad so fast.  Probably a virus or some garbage.
For tech help feel free to Telegram me @DanTechSupp

Offline real-brisker

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Re: Laptop not starting
« Reply #14 on: December 23, 2012, 12:33:18 PM »
Are you getting a blue screen with an error message?