Author Topic: Awful Orbitz Situation - advice?  (Read 6611 times)

Offline AsherO

  • Global Moderator
  • Dansdeals Lifetime 30K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 31015
  • Total likes: 7975
  • DansDeals.com Hat Tips 79
    • View Profile
  • Location: NYC
Re: Awful Orbitz Situation - advice?
« Reply #40 on: July 11, 2013, 03:02:46 PM »
I had an excellent claim!

The site said I have until 10pm the next day and I purchased my tickets at 12:05 AM. Thus I should have had 45 hours and 55 minutes to cancel.

However, the site failed to mention that the purchase time gets calculated by central time even if I am in New York. Therefore I may have bought it on Wednesday but since in Central time it was still Tuesday the only gave me 22 hours instead of 46.

In any event, if my bank said it was settled, my question is: Is it their responsibility to work it out with orbitz?

Your bank didn't settle, or they wouldn't get the funds from the airline, and the airline wouldn't seek the funds from Orbitz.
DDF FFB (Forum From Birth)

Offline myb821

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2011
  • Posts: 7585
  • Total likes: 28
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York
Re: Awful Orbitz Situation - advice?
« Reply #41 on: July 11, 2013, 03:22:47 PM »
I think first you need to call your bank

Offline yehuda S

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2011
  • Posts: 790
  • Total likes: 11
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Awful Orbitz Situation - advice?
« Reply #42 on: July 11, 2013, 04:22:58 PM »
I think first you need to call your bank

I'm on the phone with the bank rep now.

He's saying that the bank won the dispute but they can't do anything if orbitz want to come after me anyway. He said ignore the collection agency it won't affect my credit in any way.

Work is what you do between vacations.

Offline skyguy918

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2011
  • Posts: 4077
  • Total likes: 835
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Queens, NY
Re: Awful Orbitz Situation - advice?
« Reply #43 on: July 11, 2013, 04:24:47 PM »
I'm on the phone with the bank rep now.

He's saying that the bank won the dispute but they can't do anything if orbitz want to come after me anyway. He said ignore the collection agency it won't affect my credit in any way.

I was just going to mention that possibility. Anytime you dispute a charge and Chase sides with you, what's to stop the disputant (disputee?) from continuing to try to collect from the cardholder?

Offline myb821

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2011
  • Posts: 7585
  • Total likes: 28
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York
Re: Awful Orbitz Situation - advice?
« Reply #44 on: July 11, 2013, 04:26:59 PM »
I'm on the phone with the bank rep now.

He's saying that the bank won the dispute but they can't do anything if orbitz want to come after me anyway. He said ignore the collection agency it won't affect my credit in any way.
I'm not sure it can effect your she if they don't have your social but I'm not 100 percent sure

Offline yehuda S

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2011
  • Posts: 790
  • Total likes: 11
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Awful Orbitz Situation - advice?
« Reply #45 on: July 11, 2013, 04:37:30 PM »
I spoke to a supervisor who said the same thing but added that they won the dispute because the airlines never bothered to respond to it.
Work is what you do between vacations.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25499
  • Total likes: 723
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: Awful Orbitz Situation - advice?
« Reply #46 on: July 11, 2013, 05:02:54 PM »
He said ignore the collection agency it won't affect my credit in any way.

Bullocks, AFAIK.

(Which is not to say you won't win in getting it OFF your CR.)
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline myb821

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2011
  • Posts: 7585
  • Total likes: 28
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: New York
Re: Awful Orbitz Situation - advice?
« Reply #47 on: July 11, 2013, 05:23:42 PM »
Bullocks, AFAIK.

(Which is not to say you won't win in getting it OFF your CR.)
they dont have his social.

Offline Ergel

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 13070
  • Total likes: 905
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Awful Orbitz Situation - advice?
« Reply #48 on: July 11, 2013, 05:25:32 PM »
they dont have his social.
Paging CV
Life isn't about checking the boxes. Nobody cares.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25499
  • Total likes: 723
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: Awful Orbitz Situation - advice?
« Reply #49 on: July 11, 2013, 05:35:24 PM »
they dont have his social.

Not needed necessarily.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline yehuda S

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2011
  • Posts: 790
  • Total likes: 11
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Awful Orbitz Situation - advice?
« Reply #50 on: July 11, 2013, 05:47:25 PM »
Who can I talk to in the USA about this?

I have a hard time believing Peter from Mumbai that he is the top credit card dispute supervisor.
Work is what you do between vacations.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25499
  • Total likes: 723
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline chuchem

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2009
  • Posts: 2323
  • Total likes: 30
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Awful Orbitz Situation - advice?
« Reply #52 on: July 11, 2013, 07:00:22 PM »
I had a similar Situation with rental car. I won a Dispute on a damage, they came after me directly. At the end they let me off the hook.

But just because you win a Dispute, that doesnt mean you are legally off the hook.


Offline MEIR613

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2012
  • Posts: 4593
  • Total likes: 6
  • DansDeals.com Hat Tips 7
    • View Profile
Re: Awful Orbitz Situation - advice?
« Reply #53 on: July 11, 2013, 07:07:39 PM »