Is It Ethical?

[avromie7]

Actually, I'm tempted to apply for the voucher just to see if they issue it, but I would not actually use it.

The problem with that, is they need to count it as a liability.

[Yehuda57]

The problem with that, is they need to count it as a liability.

You're assuming that SAA is able to count anything

[Dan]

Last year I bought 4 tickets on SAA from JFK-JNB for Pesach. Then there was this thing called Covid-19 and all flights were canceled, and I requested a refund for the flights which did not even take off even if we would have wanted to travel. They did not respond to the refund requests (by phone and email) and so I disputed the CC charges and was refunded in full.

More than a year later they finally responded to the email, and are offering me a refund in the form of an SAA travel voucher. Now, it is entirely possible that after I fill in the voucher request form they sent they will pick up that the charges were refunded. It's also SAA, which has the competence level of an average journalist reporting on frum Jews, so more than likely not. It is also entirely possible that SAA will never fly from JFK again and I will have no use for the voucher.

I think applying for the voucher is kind of stealing, but I'm being told by some I'm crazy and I should absolutely fill out the form, and if they send me a voucher, it's on them.

That is some next level incompetency. Impressive even for SAA.
Answer back that your credit card gave you a refund, but you'll be happy to take a voucher as well.

[tzifanya54]

Noob question:
Would that affect credit score? Or only loans going to collection?

Most hospitals send to an internal collection department first and they are fully capable of negotiating a significant amount off.

[AsherO]

someone that finds a millions dollars with a name on it is also crazy for returning it

or to pass by on Shabbos and skipping it

Apples and oranges, the former is an ethical/moral dilemma (bein adam lachavero) the latter is a religious dilemma (bein adam lamakom) and not relevent here at all.