I just got the UPS package with into on the Presidential Plus card.
It indicates that it will be a World Elite Mastercard, which should have coverage for Israel just like the lower tier World Mastercard.
If I had to take a guess it would seem that your agent was wrong.
Nope I was told Correctly no longer coverage for CDW in Ireland,N Ireland,Jamica or Israel asked another agent just now
For the heck of it I asked about the PP CC and she put me on hold and told me ALL Chases CO CCs have been turned over to her dept and NOT 1 of them will cover me in any of those 4 Countries, as they dont use the same Ins company any longer !!
here have Fun 1-800-419-8027 CS for Chase CO Enhancement Benefits Dept that will for here on in handle all the Benefits for ALL of Chases CO CCs
CITI has a few WMC that have no annual fee but the earnings arent great eg the AA Bronze WMC $2 per 1 mile, so get it and use it only for the Israeli car rentals you'll earn a few miles while saving some $$ hey its better then paying the extra for the CDW that also usually comes with a Deductable to it, and at the same time it will keep a persons acct with activity so they dont lose their miles
Dan if you get different feedback and there is Coverage Please post the info