Author Topic: Fedex picked up but didn't scan package  (Read 22337 times)

Offline moshiach1

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Fedex picked up but didn't scan package
« on: January 22, 2013, 10:03:58 AM »
I shipped a laptop that I sold and fedex picked it up but didn't scan. It doesn't say picked up.

What if the driver took it? When shipping I declared the value of $700.

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Re: Fedex picked up but didn't scan package
« Reply #1 on: January 22, 2013, 10:09:56 AM »
I shipped a laptop that I sold and fedex picked it up but didn't scan. It doesn't say picked up.

What if the driver took it? When shipping I declared the value of $700.
Has happened to me in the past.

It could be they did scan and their system didn't update, or they didn't scan it, Wait 1-2 days.

If you had a scheduled pickup, and it shows that the driver did come, you might be able to open a claim

I would just wait now.


Offline moshiach1

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Re: Re: Fedex picked up but didn't scan package
« Reply #2 on: January 22, 2013, 10:28:36 AM »
Has happened to me in the past.

It could be they did scan and their system didn't update, or they didn't scan it, Wait 1-2 days.

If you had a scheduled pickup, and it shows that the driver did come, you might be able to open a claim

I would just wait now.

Doesn't make sense hours past already and there is no scan.  Usually there is.

Does anyone know if its covered under FedEx if I declared the value?

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Re: Re: Fedex picked up but didn't scan package
« Reply #3 on: January 22, 2013, 10:30:48 AM »
Doesn't make sense hours past already and there is no scan.  Usually there is.

Does anyone know if its covered under FedEx if I declared the value?
If you could prove that Fedex picked up the package it will be covered.

But even if there isnt the first scan wait till there should be a second.


Offline moshiach1

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Re: Re: Re: Fedex picked up but didn't scan package
« Reply #4 on: January 22, 2013, 10:36:47 AM »
If you could prove that Fedex picked up the package it will be covered.

But even if there isnt the first scan wait till there should be a second.

The box said dell, he knew it was a laptop?

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Re: Re: Re: Fedex picked up but didn't scan package
« Reply #5 on: January 22, 2013, 10:38:41 AM »
The box said dell, he knew it was a laptop?
I ship daily of Dell, HP, Lenovo and other boxes.

Its not worth it for the drive to steal it

Offline elikay

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Re: Fedex picked up but didn't scan package
« Reply #6 on: January 22, 2013, 10:44:37 AM »
I ship daily of Dell, HP, Lenovo and other boxes.

Its not worth it for the drive to steal it
+1
They will be fired in a second, as happened over the holiday season.

Offline Saver2000

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Re: Re: Fedex picked up but didn't scan package
« Reply #7 on: January 22, 2013, 11:27:32 AM »
Doesn't make sense hours past already and there is no scan.  Usually there is.

Does anyone know if its covered under FedEx if I declared the value?
How would you prove that the driver picked it up?
(unless it was a scheduled delivery,  and the driver noted that he was at your stop)

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Re: Fedex picked up but didn't scan package
« Reply #8 on: January 22, 2013, 11:33:51 AM »
I shipped a laptop that I sold and fedex picked it up but didn't scan. It doesn't say picked up.


it will show up latest tomorrow if u want u could call them and they will confirm it

Offline moshiach1

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Re: Fedex picked up but didn't scan package
« Reply #9 on: January 22, 2013, 01:48:21 PM »
My question is what stops the driver not to scan it and just take it home?

Offline churnbabychurn

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Re: Fedex picked up but didn't scan package
« Reply #10 on: January 22, 2013, 01:55:13 PM »
My question is what stops the driver not to scan it and just take it home?
You will complain to his manager.
What interest does a customer have in making up a story about a fedex driver??

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Re: Fedex picked up but didn't scan package
« Reply #11 on: January 22, 2013, 02:10:54 PM »
My question is what stops the driver not to scan it and just take it home?
He will loose his job.

If you call Fedex and file a complain the drive will have to sign an affidavit, which I dont think he will want to lie about, as he doesnt know if you have cameras ect.

Offline real-brisker

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Re: Fedex picked up but didn't scan package
« Reply #12 on: January 24, 2013, 03:22:21 AM »
Any update?

Offline moshiach1

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Re: Fedex picked up but didn't scan package
« Reply #13 on: January 24, 2013, 03:13:06 PM »
Update: It showed up towards the end of the day. I called them and they said they put a trace on it, that could've helped ,who knows....

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Re: Fedex picked up but didn't scan package
« Reply #14 on: January 24, 2013, 03:32:22 PM »
Moral of the story, No need to panic

I do not think there is to worry about the driver stealing the package

Offline Dan

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Re: Fedex picked up but didn't scan package
« Reply #15 on: January 24, 2013, 03:35:06 PM »
Moral of the story, No need to panic

I do not think there is to worry about the driver stealing the package

Dropping off at a UPS store without getting a dropoff receipt OTOH is a big no-no.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline real-brisker

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Re: Fedex picked up but didn't scan package
« Reply #16 on: January 24, 2013, 03:41:56 PM »
Dan - What is it any different than a drop box?

Offline jack12

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Re: Fedex picked up but didn't scan package
« Reply #17 on: January 26, 2013, 09:58:01 PM »
Dropping off at a UPS store without getting a dropoff receipt OTOH is a big no-no.

what if the package has a label with tracking # on it already?

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Re: Fedex picked up but didn't scan package
« Reply #18 on: January 26, 2013, 10:11:21 PM »
No-no.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Cholentfresser

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Re: Fedex picked up but didn't scan package
« Reply #19 on: January 26, 2013, 10:17:47 PM »
Dropping off at a UPS store without getting a dropoff receipt OTOH is a big no-no.
Specifically a ups store, or any ups drop-off location?
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