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Author Topic: Help! My computer started blue screening  (Read 9064 times)

Offline jj1000

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Re: Help! My computer started blue screening
« Reply #20 on: January 27, 2013, 05:46:44 PM »
Quote from: DH Data Recovery on January 27, 2013, 05:43:20 PM
Laptop or Desktop?
You can always start in safe mode and disable the drivers there.
Samsung notebook. It doesn't load in safe mode.
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Offline DH Data Recovery

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Re: Help! My computer started blue screening
« Reply #21 on: January 27, 2013, 06:10:58 PM »
Model Number?
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Offline jj1000

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Re: Help! My computer started blue screening
« Reply #22 on: January 27, 2013, 06:13:58 PM »
Quote from: DH Data Recovery on January 27, 2013, 06:10:58 PM
Model Number?

NP305V5A-A0CUS thank you again!
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Offline DH Data Recovery

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Re: Help! My computer started blue screening
« Reply #23 on: January 27, 2013, 06:31:47 PM »
what windows are you running? I would say you have a rootkit virus.
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Offline jj1000

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Re: Help! My computer started blue screening
« Reply #24 on: January 27, 2013, 06:36:33 PM »
Quote from: DH Data Recovery on January 27, 2013, 06:31:47 PM
what windows are you running? I would say you have a rootkit virus.
windows 7 premium. I have 8 gig ram so IIRC is 64 gig.
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Offline DH Data Recovery

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Re: Help! My computer started blue screening
« Reply #25 on: January 27, 2013, 08:05:18 PM »
Do a system restore to one restore point before you started having this issue, then boot into safemode with networking, run TDSSkiller (this will prob get rid of most of the rootkit) and combofix and you should be good to go...
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Offline elikay

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Re: Help! My computer started blue screening
« Reply #26 on: January 27, 2013, 10:20:52 PM »
Quote from: jj1000 on January 27, 2013, 06:36:33 PM
windows 7 premium. I have 8 gig ram so IIRC is 64 bit.
ftfy
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Offline chaimmayer

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Re: Help! My computer started blue screening
« Reply #27 on: January 28, 2013, 12:16:17 PM »
Quote from: DH Data Recovery on January 27, 2013, 05:07:45 PM
@chaimmayer - The  IRQL_not_less_or_equal error is most often a Memory issue. Try removing one stick of ram at a time and running it for a while to see which DIMM is the culprit. Lemme know what happens
Since I did my system resoter it hasn't blue screened so how do I test it? I googled the error message and one of the recomendations was to run memtest86.  I did that and it didn't find any errors.  check disk also didn't find any problems.  It's good that it's not finding problems but  it also means no diagnosis.
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Offline DH Data Recovery

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Re: Help! My computer started blue screening
« Reply #28 on: January 28, 2013, 12:19:17 PM »
Most of the irql errors are memory errors. Its possible that a virus brought on this error and system restore helped it. The other possibility is that it didn't hit the bad memory yet, and when it gets to it - it may blue screen again. Running a full memory test is def recommended but it can take hours. Keep us posted as you continue using it.
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Offline chaimmayer

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Re: Help! My computer started blue screening
« Reply #29 on: January 28, 2013, 12:33:54 PM »
what program do you recommend for a full memory test?  thanks
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Offline DH Data Recovery

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Re: Help! My computer started blue screening
« Reply #30 on: January 28, 2013, 01:10:38 PM »
I use pc-tools (I believe you have to pay for it) but you can use the computer manufacturers diagnostic tools
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Offline jj1000

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Re: Help! My computer started blue screening
« Reply #31 on: January 28, 2013, 05:26:54 PM »
Quote from: DH Data Recovery on January 27, 2013, 08:05:18 PM
Do a system restore to one restore point before you started having this issue, then boot into safemode with networking, run TDSSkiller (this will prob get rid of most of the rootkit) and combofix and you should be good to go...
How do I get tdsskiller? Can I get it on a CD that'll run before windows start up which 99.9999% of the time crashes even after a full restore.
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Offline DH Data Recovery

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Re: Help! My computer started blue screening
« Reply #32 on: January 28, 2013, 05:59:44 PM »
You should log in to safe mode immediately after a system restore, and run tdsskiller of us or anything should be fine, otherwise you may need to download a live cd and boot from that
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Offline jj1000

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Re: Help! My computer started blue screening
« Reply #33 on: January 28, 2013, 06:02:08 PM »
Quote from: DH Data Recovery on January 28, 2013, 05:59:44 PM
You should log in to safe mode immediately after a system restore, and run tdsskiller of us or anything should be fine, otherwise you may need to download a live cd and boot from that
What do I need to, or where do I, get tdsskiller?
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Offline DH Data Recovery

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Re: Help! My computer started blue screening
« Reply #34 on: January 28, 2013, 06:59:46 PM »
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Offline jj1000

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Re: Help! My computer started blue screening
« Reply #35 on: January 28, 2013, 08:28:36 PM »
Quote from: DH Data Recovery on January 28, 2013, 06:59:46 PM
http://www.bleepingcomputer.com/download/tdsskiller/
So I am going to need a live CD, because it won't load even after a full recovery. How do I get one of those with the tdsskiller on it?
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Offline jj1000

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Re: Help! My computer started blue screening
« Reply #36 on: January 28, 2013, 09:02:12 PM »
Quote from: jj1000 on January 28, 2013, 08:28:36 PM
So I am going to need a live CD, because it won't load even after a full recovery. How do I get one of those with the tdsskiller on it?
I got my computer to load for 5 minutes before it crashed again and I ran tdsskiller from a CD in that time. It didn't find anything. I tried to download combo fix and run it but in had to uninstall Norton first and it crashed before that. Now I'm running a live CD I downloaded from Microsoft (windows defender offline.)
« Last Edit: January 28, 2013, 09:06:21 PM by jj1000 »
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Offline jj1000

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Re: Help! My computer started blue screening
« Reply #37 on: January 28, 2013, 09:28:43 PM »
This must be a very smart virus. Windows defender by default ran a quick scan and found nothing. I then ran a full scan, the program stopped working as you can see in the image here. My guess is it found the virus ans then the virus crashed, I assume it found something because you see in the picture it says computer at risk which it did not say after the quick scan...
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Offline DH Data Recovery

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Re: Help! My computer started blue screening
« Reply #38 on: January 28, 2013, 09:50:02 PM »
try combofix,
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Offline jj1000

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Re: Help! My computer started blue screening
« Reply #39 on: January 29, 2013, 09:04:13 PM »
Quote from: DH Data Recovery on January 28, 2013, 09:50:02 PM
try combofix,
I can't get any programs to run. Not even a live disk. When I try to do anything it crashes. If I try to do a reset now I get this message


Uploaded with ImageShack.us


Is it just a broken hard drive? Or a really smart virus? Sorry for all this bother.
« Last Edit: January 29, 2013, 09:10:18 PM by jj1000 »
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