Author Topic: DH Data Recovery Tech Challenge (Read 38244 times)

DH Data Recovery · « **Reply #180 on:** February 21, 2013, 12:23:47 PM »

The domain is correct, and that wouldn't explain why it stopped working out of the blue or why it keeps asking to type the password and it doesn't send the mail.

outsider · « **Reply #181 on:** February 21, 2013, 12:33:50 PM »

Quote from: DH Data Recovery on February 21, 2013, 12:23:47 PM

The domain is correct, and that wouldn't explain why it stopped working out of the blue or why it keeps asking to type the password and it doesn't send the mail.

Some suggestions/thoughts

1. Sometimes email accounts get buggy, it even happens with google apps, if there is no email stored in the actual account then perhaps delete the account and recreate it. Alternately you can create an alias for that account and then delete the main address and then add the main original address as an alias and remove the temp alias. (if the mail server supports this)

2. There may be some bot trying to break into his account with a brute force and that can be causing him issues with his login, this was happening with my yahoo account there was a bot/hacker in Poland trying to break into my account and my phone kept popping up with password errors because of that. When i turned on 2step it magically stopped. I would suggest turning on 2 step temporarily until it stops.

DH Data Recovery · « **Reply #182 on:** February 21, 2013, 12:57:47 PM »

Go daddy tried both those suggestions before he called me - No luck.

smurf · « **Reply #183 on:** February 21, 2013, 12:59:36 PM »

Maybe it's time to take out the trash

outsider · « **Reply #184 on:** February 21, 2013, 01:11:01 PM »

Quote from: DH Data Recovery on February 21, 2013, 12:57:47 PM

Go daddy tried both those suggestions before he called me - No luck.

Does it work by loging into webmail, or how about loging in from another IP

mickeyg · « **Reply #185 on:** February 21, 2013, 01:15:16 PM »

Quote from: DH Data Recovery on February 21, 2013, 12:57:47 PM

Go daddy tried both those suggestions before he called me - No luck.

What about telnet? Can he access his email via telnet?

BAHayman · « **Reply #186 on:** February 21, 2013, 01:25:20 PM »

Is the SMTP server set to GoDaddy? I have some people who use their ISP for SMTP and then switch ISPs or use it on WiFi on a different ISP and it won't connect, which might cause outlook to assume the password is incorrect...

DH Data Recovery · « **Reply #187 on:** February 21, 2013, 03:32:35 PM »

It does work when logged into go daddy webmail.

mickeyg · « **Reply #188 on:** February 21, 2013, 04:15:46 PM »

Have you tried changing the SMTP ports? Is there a new firewall installed?

smurf · « **Reply #189 on:** February 21, 2013, 08:23:13 PM »

Quote from: smurf on February 21, 2013, 12:59:36 PM

Maybe it's time to take out the trash

seriously, sometimes outlook can get bogged down when a particular account is"full" deleting the trash can help

DH Data Recovery · « **Reply #190 on:** February 21, 2013, 08:38:23 PM »

Outsider second idea is on the right path.

smurf · « **Reply #191 on:** February 21, 2013, 09:11:55 PM »

Quote from: DH Data Recovery on February 21, 2013, 08:38:23 PM

Outsider second idea is on the right path.

New that you mention it,I went back and read his post. I realized that I've been having the same issue with my Yahoo account on my phone, I'll have to look into the 2 step authentication

DH Data Recovery · « **Reply #192 on:** February 21, 2013, 09:16:54 PM »

In this case the issue was as follows. Someone hacked his account and sent out about 250 emails. GoDaddy disabled sending through outlook for the whole day. When I realized that incoming was working and outgoing wasn't working in outlook only on this account and it worked through webmail I suggested this being the issue.
He called them - an hour later they agreed to me:) started working again after midnight that day.
Aol (for the dinosaurs that use it) have this issue as well, if thewy see too many messages sent out they will disable outgoing until you call and re-enable it.

Centurion · « **Reply #193 on:** February 21, 2013, 09:59:00 PM »

THANX

DH Data Recovery · « **Reply #194 on:** March 12, 2013, 02:32:33 PM »

Back by popular demand:

Got a few requests to put up some more weird issues I worked on, so here's a one I had a few weeks ago.

Got a desktop where the USB don't work. Tried booting in safe mode - still no luck. check the BIOS - still no luck.

Name Changed · « **Reply #195 on:** March 12, 2013, 02:46:30 PM »

Were they detected in Device Manager?

DH Data Recovery · « **Reply #196 on:** March 12, 2013, 02:49:27 PM »

I'm talking keyboard and mouse - didn't try other devices.
Before you ask - I used a PS2 connections

Name Changed · « **Reply #197 on:** March 12, 2013, 02:53:36 PM »

Quote from: Name Changed on March 12, 2013, 02:46:30 PM

Were they detected in Device Manager?

Was the USB controller detected in the Device Manager?

Lou Bob · « **Reply #198 on:** March 12, 2013, 03:01:39 PM »

Chipset drivers issue?

RJ898 · « **Reply #199 on:** March 12, 2013, 03:50:47 PM »

Was the BIOS up to date? Had the keyboard and mouse been working before?