Author Topic: DH Data Recovery Tech Challenge  (Read 37774 times)

Offline DH Data Recovery

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DH Data Recovery Tech Challenge
« on: February 12, 2013, 04:34:28 PM »
I had a $3000 hi-end custom liquid-cooling machine brought in to me 3 weeks after building. The guy that built it had to replace the motherboard and ram and it was still freezing up. The computer had 32GB or 64GB of ram with a SSD Hard drive, the guy couldn't figure out the issue. It would boot up in seconds, work really fast then would freeze and not work unless you manually shut down the computer.

Offline RJ898

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Re: DH Data Recovery Tech Challenge
« Reply #1 on: February 12, 2013, 04:54:09 PM »
Just curious, what was the issue?
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Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #2 on: February 12, 2013, 10:36:49 PM »
Lets see how good you guys are ;D Five guesses.

Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #3 on: February 12, 2013, 10:37:52 PM »
I should start a thread Tech Challenge with some of the interesting cases I dealt with and see who can figure them out.

Offline btab

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Re: DH Data Recovery Tech Challenge
« Reply #4 on: February 12, 2013, 10:40:27 PM »
Processor was installed incorrectly? Fan was upside down?
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Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #5 on: February 12, 2013, 10:42:23 PM »
What else you got

Offline btab

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Re: DH Data Recovery Tech Challenge
« Reply #6 on: February 12, 2013, 10:45:08 PM »
The only symptom would be that it froze? What were the other things wrong with it? What made the problem better/worse (these are questions we ask a sick patient  ;))
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Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #7 on: February 12, 2013, 10:46:35 PM »
The only issue was random freezing and when it froze the only option was to force shutdown and restart. Other than that it work lightning fast

Offline btab

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Re: DH Data Recovery Tech Challenge
« Reply #8 on: February 12, 2013, 10:49:46 PM »
Changing motherboard and RAM did not help? Was it a hardware or software issue?
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Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #9 on: February 12, 2013, 10:52:16 PM »
I received the computer after the motherboard and ram were changed. This was a new issue they didn't have before so I can't tell you what happened before receiving it. I'm looking for someone to pinpoint the problem without changing all the components. It wasn't a ram issue.

Offline Name Changed

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Re: DH Data Recovery Tech Challenge
« Reply #10 on: February 12, 2013, 11:08:32 PM »
If motherboard was changed to a different model than the original one, than the OS would have to be reinstalled to have the correct drivers.


Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #11 on: February 12, 2013, 11:11:23 PM »
Nope :P

Offline btab

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Re: DH Data Recovery Tech Challenge
« Reply #12 on: February 12, 2013, 11:12:18 PM »
If motherboard was changed to a different model than the original one, than the OS would have to be reinstalled to have the correct drivers.

Haha thats what I was thinking, but if they changed it because it was freezing then it could not have been the issue.
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Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #13 on: February 12, 2013, 11:13:21 PM »
They didn't change it because freezing. Lets start again assuming the motherboard was never changed.

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Re: DH Data Recovery Tech Challenge
« Reply #14 on: February 12, 2013, 11:14:54 PM »
Haha thats what I was thinking, but if they changed it because it was freezing then it could not have been the issue.
DH Said that this was a new issue after changing the MB...


Offline Saver2000

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Re: DH Data Recovery Tech Challenge
« Reply #15 on: February 12, 2013, 11:17:13 PM »
I think you guys should move this conversation to DH's "tech challenge" thread.

Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #16 on: February 12, 2013, 11:17:48 PM »
Anybody that figures it out gets a reduced rate data recovery ;D

Offline AsherO

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Re: DH Data Recovery Tech Challenge
« Reply #17 on: February 12, 2013, 11:28:28 PM »
Incompatible RAM/VRAM (bus speed or something)? Power supply not powerful enough? Driver issues?
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Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #18 on: February 12, 2013, 11:31:34 PM »
Nope, Nope, Nope.

Offline DH Data Recovery

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Re: DH Data Recovery Tech Challenge
« Reply #19 on: February 12, 2013, 11:37:47 PM »
No driver issues