DH Data Recovery Tech Challenge

[bubbles]

Interesting, when you have this issue does internet explorer work or both don't work?

haven't tried in awhile since I figured out how to fix it, but I'm pretty sure FF worked. I'll try next time it happens

[Moishel]

What proxy settings does it give you? if it gives you an IP you can try checking who owns that IP. Is this at work?

[real-brisker]

Someone asked me to take a look at their Dell i5 Laptop.
All the USB ports don't work with windows-
They do work in BIOS.
No Issues reported in DM.
Unistalled and reinstalled all ports.
There is no system restore file from when ports were working.
?

[mickeyg]

Someone asked me to take a look at their Dell i5 Laptop.
All the USB ports don't work with windows-
They do work in BIOS.
No Issues reported in DM.
Unistalled and reinstalled all ports.
There is no system restore file from when ports were working.
?

You may need to reinstall chipset drivers...

[real-brisker]

mickeyg - Any experince with this same problem?

[DH Data Recovery]

What windows are they running? Are they using usb 3.0 ports? Does it work in Safe Mode?

[real-brisker]

Windows 7, Doesn't work in Safe Mode.

[DH Data Recovery]

check the bios - prob USB ports were disabled.
reset the bios to defaukt settings.

[rots5]

i have a mac. here is a screenshot of the hardware. why is my mac running so slow?

it has a ATI Radeon HD 5750 1024mb graphics card
685 free out of 1 TB (on the hard drive)


thanks so much!

[DanH]

i have a mac. here is a screenshot of the hardware. why is my mac running so slow?

it has a ATI Radeon HD 5750 1024mb graphics card
685 free out of 1 TB (on the hard drive)


thanks so much!

It shouldn't be.
What did you install recently?
That's a great system.. should be fast.

[rots5]

It shouldn't be.
What did you install recently?
That's a great system.. should be fast.

nothing recently. My wife does have the whole cs5.5 master edition on there. Would that make a diff?

Thanks for the system. Lol. I bought 8gb more but i got an amazing deal on it.

[Chaikel]

nothing recently. My wife does have the whole cs5.5 master edition on there. Would that make a diff?

Thanks for the system. Lol. I bought 8gb more but i got an amazing deal on it.

Maybe a virus from Hotspot Shield?

[DanH]

nothing recently. My wife does have the whole cs5.5 master edition on there. Would that make a diff?

Thanks for the system. Lol. I bought 8gb more but i got an amazing deal on it.

No, that shouldn't be hogging it that bad.
Have you tried restarting your Mac?

Do a virus scan.  Use this: http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition/download.aspx
I've never used that one, but supposedly its very good.  I've always used http://www.clamxav.com/  but IIRC the interface is a bit non user-friendly.  So use Sophos, update, and scan.

[DH Data Recovery]

First question should really be, is it only slow when online or in general?

[DH Data Recovery]

My gut is telling me this sounds more like hardware issue than software but lets check it out

[yesitsme]

Ok You guys ready for a new one?

Yes We Are!

[Yehuda25]

Yes We Are!

Lol