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Purchase Air Extras/Issue EMD
« Last edited by Chaikel on February 16, 2015, 08:43:50 AM »

Poll

What Primary GDS System Are You Using?

Sabre
48 (53.9%)
Amadeus
27 (30.3%)
Galileo
2 (2.2%)
WorldSpan
1 (1.1%)
Internet Based System
11 (12.4%)

Total Members Voted: 89

Author Topic: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN  (Read 331364 times)

Offline lybbtthl

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #580 on: February 17, 2015, 09:53:25 AM »
That's because they don't actually use Sabre, but a system "powered by Sabre".

FYI it seems that you are booking him with an illegal connection, and VA has the right to deny boarding to the passenger, even though it's highly unlikely that they will

when you say illegal connection, is that despite the fact that it's over LAX's MCT?

Offline Chaikel

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #581 on: February 17, 2015, 10:06:56 AM »
when you say illegal connection, is that despite the fact that it's over LAX's MCT?
I don't think the error you got was due to MCT, as it usually will state that as the error and what the MCT is. Why it's illegal I'm not sure, however your GDS seems to believe it isn't legal. Maybe try calling support.
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Offline lybbtthl

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #582 on: February 17, 2015, 10:13:47 AM »
Technically, what I'm doing is almost pointless, because LAX is the first port of entry into the US and all bags must be claimed and cleared through customs and re-checked, but it would still be easier if the bag was already tagged and then it could (maybe) be re-checked right after clearing customs in VA's terminal and not have to be schlepped over the B6's terminal. At any rate, there's enough time in the connection to schlep the bags over to B6's terminal and check in with them, (provided there aren't insanely long lines by immigration and customs). This could be done as 2 separate tickets, without VA tagging the bags for B6, why would there be an issue if they are in the same PNR?

Offline Chaikel

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #583 on: February 17, 2015, 10:15:23 AM »
Technically, what I'm doing is almost pointless, because LAX is the first port of entry into the US and all bags must be claimed and cleared through customs and re-checked, but it would still be easier if the bag was already tagged and then it could (maybe) be re-checked right after clearing customs in VA's terminal and not have to be schlepped over the B6's terminal. At any rate, there's enough time in the connection to schlep the bags over to B6's terminal and check in with them, (provided there aren't insanely long lines by immigration and customs). This could be done as 2 separate tickets, without VA tagging the bags for B6, why would there be an issue if they are in the same PNR?
Because if VA sees the B6 they have the right to deny boarding. That's the rules.

Just to verify, MCT is 120, correct?
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Offline lybbtthl

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #584 on: February 17, 2015, 10:20:14 AM »
Because if VA sees the B6 they have the right to deny boarding. That's the rules.

Just to verify, MCT is 120, correct?

MCT is 120, yes. When I search KVS Tool's MCT checker for LAX VA-B6...

[KVS Tool 7.7.4 - Reference: Minimum Connection Time [MCT]: LAX/VA-B6]
Code: [Select]
                                               DD  DI  ID  II   
STANDARD:         LAX                          070 090 120 120 

EXCEPTIONS:                                                     
A/L                                                             

-ALL-                                          SUP SUP SUP SUP 
B6                                                             

VA                                             --- --- 120 120 
-ALL-                                                           
                                             
---------------------------------------------------------------

[DD]    Domestic To Domestic      [DEP]   Departure Airport   
[DI]    Domestic To Intl          [ARR]   Arrival Airport     
[ID]    Intl To Domestic          [A/L]   Airline             
[II]    Intl To Intl              [TR]    Terminal             
[EQP W] Wide-Body Aircraft        [EFF]   Effective Date       
[EQP N] Narrow-Body Aircraft      [SUP]   Suppressed/Prohibited

Offline Chaikel

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #585 on: February 17, 2015, 10:26:35 AM »
MCT is 120, yes. When I search KVS Tool's MCT checker for LAX VA-B6...

[KVS Tool 7.7.4 - Reference: Minimum Connection Time [MCT]: LAX/VA-B6]
Code: [Select]
                                               DD  DI  ID  II   
STANDARD:         LAX                          070 090 120 120 

EXCEPTIONS:                                                     
A/L                                                             

-ALL-                                          SUP SUP SUP SUP 
B6                                                             

VA                                             --- --- 120 120 
-ALL-                                                           
                                             
---------------------------------------------------------------

[DD]    Domestic To Domestic      [DEP]   Departure Airport   
[DI]    Domestic To Intl          [ARR]   Arrival Airport     
[ID]    Intl To Domestic          [A/L]   Airline             
[II]    Intl To Intl              [TR]    Terminal             
[EQP W] Wide-Body Aircraft        [EFF]   Effective Date       
[EQP N] Narrow-Body Aircraft      [SUP]   Suppressed/Prohibited
Actually it says by B6     [SUP ]   Suppressed/Prohibited

Could be that's the issue.
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Offline Mordy788

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #586 on: February 17, 2015, 10:31:54 AM »
When viewing the VA PNR on virtuallythere.com, it shows the B6 segment. I can't view the B6 PNR on virtuallythere.com, they don't allow it (needless to say the Sabre PNR shows all as well).

Whenever I have made a single reservation on multiple carriers that use different CRSs, the immediate segments preceding and succeeding each airlines segments, also show up in their system (but you can't do anything like selecting seats, ordering special meals etc.) Sometimes, all the segments across all airlines show up on a PNR even though they use different CRSs. Turkish will often show preceding/succeeding flights, but the dep and arr times will show as 00:00, but the flight number and date will be there. At any rate, when this customer checks in with VA, they will likely see that this flight connects on to the B6 flight and may be able to check-in all the way. There's a better chance of them checking through the bags if they see the B6 flight in their system, rather than the pax having to show a separate B6 PNR.

What you are looking at is completely different than the Check in systems used by the airlines. Check in systems are not a GDS. They may be created by one of the major GDS providers but they are not the same. There are several programs that normally are used for the check in process and your average check in agent does not have access to them all.

Reservations done properly by agencies are great. If not done properly, they show up as a mess, including OTA's
 (Even when all looks good on your end) Especially when there is an exchange made. ;)

What the check in system shows is completely different than what the GDS shows. This happens so many times even when reservations are made spot on.

These systems don't all have the best relationship and all talk in their own language.
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Offline lybbtthl

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #587 on: February 17, 2015, 02:42:51 PM »
Actually it says by B6     [SUP ]   Suppressed/Prohibited

Could be that's the issue.

that was my question...

Offline KVS

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #588 on: February 17, 2015, 06:22:59 PM »
Also, when making the PNR with a VA BNE-LAX and a B6 LAX-JFK (definitely over the MCT) i got the following message when trying to end: "CONNX SEG 02 AT LAX NOT ALLOWED" I just ended again and it ended successfully.

I don't think the error you got was due to MCT, as it usually will state that as the error and what the MCT is. Why it's illegal I'm not sure, however your GDS seems to believe it isn't legal. Maybe try calling support.

MCT is 120, yes. When I search KVS Tool's MCT checker for LAX VA-B6...

[KVS Tool 7.7.4 - Reference: Minimum Connection Time [MCT]: LAX/VA-B6]
Code: [Select]
                                               DD  DI  ID  II   
STANDARD:         LAX                          070 090 120 120 

EXCEPTIONS:                                                     
A/L                                                             

-ALL-                                          SUP SUP SUP SUP 
B6                                                             

VA                                             --- --- 120 120 
-ALL-                                                           
                                             
---------------------------------------------------------------

[DD]    Domestic To Domestic      [DEP]   Departure Airport   
[DI]    Domestic To Intl          [ARR]   Arrival Airport     
[ID]    Intl To Domestic          [A/L]   Airline             
[II]    Intl To Intl              [TR]    Terminal             
[EQP W] Wide-Body Aircraft        [EFF]   Effective Date       
[EQP N] Narrow-Body Aircraft      [SUP]   Suppressed/Prohibited

Actually it says by B6     [SUP ]   Suppressed/Prohibited

Could be that's the issue.

The connection is clearly prohibited (SUPpressed) and the system issued a warning to indicate that.

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #589 on: February 17, 2015, 06:50:15 PM »
The connection is clearly prohibited (SUPpressed) and the system issued a warning to indicate that.

what do you mean by prohibited, i could technically buy 2 separate tickets and fly like that?

either way I'm gonna have to issue 2 separate tickets since there is no ticket that will have both in one, i just want to keep the 2 tickets in one pnr!

Offline Moishebatchy

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #590 on: February 18, 2015, 03:54:03 AM »
Why would such a connection be prohibited, anyway?

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #591 on: February 18, 2015, 10:38:38 AM »
I'm curious to know why any connection would ever be prohibited, I understand a MCT, make it longer if it's between airlines that don't have agreements

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #592 on: February 18, 2015, 10:41:40 AM »
what do you mean by prohibited, i could technically buy 2 separate tickets and fly like that?

In that case, there would be no [actual] connection.

Why would such a connection be prohibited, anyway?

B6 MCTs only allow connections from its Interline Partners (and VA is not one of them).

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #593 on: February 18, 2015, 10:48:36 AM »
If there's "no actual connection", what could possibly be the problem with having it on one PNR?

Offline Mordy788

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #594 on: February 23, 2015, 04:27:50 PM »
Anyone on Amadeus using the e-university?
You miss 100% of the shots you don’t take. –Wayne Gretzky

Offline chff

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #595 on: February 23, 2015, 04:28:15 PM »
Anyone on Amadeus using the e-university?
Yes

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #596 on: February 24, 2015, 04:19:22 PM »
How to double relese a PNR on AMADEUS?

Example: ES NYC 1S xxxx Plus another suticode in the same entry

TIA
No need to make public your vendors....
Es/gxxxxxxxx-b,nycxxxxxxcc-b
« Last Edit: February 24, 2015, 04:28:08 PM by chff »

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #597 on: February 24, 2015, 04:27:25 PM »
No need to make public your vendors....
Es/gxxxxxxxx-b,nycxxxxxxcc-b
thanks for the info!!
« Last Edit: February 24, 2015, 05:46:33 PM by 7-11 »

Offline ilherman

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #598 on: February 27, 2015, 04:39:32 PM »
Do UA CSR get paid a commission when they book a ticket? And is yes, what will happen whe a TA created the reservation but the CSR is ticketing it?
You can say what you think when you think what you say.

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #599 on: February 27, 2015, 04:41:06 PM »
Do UA CSR get paid a commission when they book a ticket? And is yes, what will happen whe a TA created the reservation but the CSR is ticketing it?
You were offered a kick back?