Topic Wiki

Putting informative posts up here for easy finding

Purchase Air Extras/Issue EMD
« Last edited by Chaikel on February 16, 2015, 08:43:50 AM »

Poll

What Primary GDS System Are You Using?

Sabre
48 (53.9%)
Amadeus
27 (30.3%)
Galileo
2 (2.2%)
WorldSpan
1 (1.1%)
Internet Based System
11 (12.4%)

Total Members Voted: 89

Author Topic: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN  (Read 331346 times)

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5895
  • Total likes: 686
  • DansDeals.com Hat Tips 25
    • View Profile
  • Location: NYC (not anymore)
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #840 on: January 21, 2016, 10:58:04 PM »
Also, does anyone know it El Al has any waiver in place for the coming snow storm?
No

Offline Chaikel

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jun 2008
  • Posts: 6812
  • Total likes: 174
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: LH SEN, SPG Plat, Hyatt Plat, Rav Kav Platinum
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #841 on: January 22, 2016, 07:11:40 AM »
I had a ticketed reservation with LY JFK-TLV for this coming Motzei Shabbos in J class, I figured that since the customer might not make that flight because of the storm I will put in a flight for Sunday as well so in case the customer can't make it I have her rebooked for Sunday.

What I didn't know was that stupid El Al will cancel the ticketed segment for Motzei Shabbos because of the segment I added for Sunday.  What can I do now to get back the J class for Motzei Shabbos?   :'(

Its a good customer who I don't wish to mess with. Never mind that she lost her seat upstairs  :-[
This is standard. You have to call the agents line and ask them if it's possible to reinstate.

Also, does anyone know it El Al has any waiver in place for the coming snow storm?
They don't
Create professional looking itineraries.
Check out eliteitinerary.com

Offline Chaikel

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jun 2008
  • Posts: 6812
  • Total likes: 174
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: LH SEN, SPG Plat, Hyatt Plat, Rav Kav Platinum
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #842 on: January 22, 2016, 07:44:09 AM »
Ok, this is a little more for my future reference, but when using an auto waiver, use originally ticketed F/B regardless of RBD booked in.
I know that's what makes sense, but always good to be sure
Create professional looking itineraries.
Check out eliteitinerary.com

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #843 on: January 22, 2016, 09:42:26 AM »
LY is waiving change fees for changes to Sunday.
You can say what you think when you think what you say.

Offline mendyt

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2014
  • Posts: 628
  • Total likes: 81
  • DansDeals.com Hat Tips 5
    • View Profile
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #844 on: January 22, 2016, 10:01:56 AM »
LY is waiving change fees for changes to Sunday.
Including fare difference?

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #845 on: January 22, 2016, 10:03:41 AM »
Including fare difference?
Well, its LY, no.....

And no seats in C now for Sunday anyway.
You can say what you think when you think what you say.

Offline mendyt

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2014
  • Posts: 628
  • Total likes: 81
  • DansDeals.com Hat Tips 5
    • View Profile
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #846 on: January 22, 2016, 10:04:18 AM »
Well, its LY, no.....

And no seats in C now for Sunday anyway.
Figured so...

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #847 on: January 22, 2016, 10:07:37 AM »
I had a ticketed reservation with LY JFK-TLV for this coming Motzei Shabbos in J class, I figured that since the customer might not make that flight because of the storm I will put in a flight for Sunday as well so in case the customer can't make it I have her rebooked for Sunday.

What I didn't know was that stupid El Al will cancel the ticketed segment for Motzei Shabbos because of the segment I added for Sunday.  What can I do now to get back the J class for Motzei Shabbos?   :'(

Its a good customer who I don't wish to mess with. Never mind that she lost her seat upstairs  :-[
Update: I called the help desk to reinstate right when it happened, they said they will send it to Israel who denied the space. I just called again and the agent said "I will ask my supervisor but I promise she will not give it" well after 5 minutes on hold she comes back "my supervisor will make a one time exception and put it back but she said she will put a remark on the ticket not to allow the free changes to Sunday if need be"  :o
You can say what you think when you think what you say.

Offline mendyt

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2014
  • Posts: 628
  • Total likes: 81
  • DansDeals.com Hat Tips 5
    • View Profile
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #848 on: January 22, 2016, 10:08:52 AM »
Update: I called the help desk to reinstate right when it happened, they said they will send it to Israel who denied the space. I just called again and the agent said "I will ask my supervisor but I promise she will not give it" well after 5 minutes on hold she comes back "my supervisor will make a one time exception and put it back but she said she will put a remark on the ticket not to allow the free changes to Sunday if need be"  :o
Record broken

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #849 on: February 02, 2016, 09:47:57 AM »
So the debit memos for using YTZ started pouring in....

Do they really expect everyone to pay them?....
You can say what you think when you think what you say.

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5895
  • Total likes: 686
  • DansDeals.com Hat Tips 25
    • View Profile
  • Location: NYC (not anymore)
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #850 on: February 02, 2016, 09:50:16 AM »
So the debit memos for using YTZ started pouring in....

Do they really expect everyone to pay them?....
Yes, and they have ways how to make the wholesaler pay

Offline Chaikel

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jun 2008
  • Posts: 6812
  • Total likes: 174
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: LH SEN, SPG Plat, Hyatt Plat, Rav Kav Platinum
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #851 on: February 02, 2016, 09:56:36 AM »
So the debit memos for using YTZ started pouring in....

Do they really expect everyone to pay them?....
How do you expect not to pay them, unless you mean not to pay the ARC agency, basically genaiva
Create professional looking itineraries.
Check out eliteitinerary.com

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5895
  • Total likes: 686
  • DansDeals.com Hat Tips 25
    • View Profile
  • Location: NYC (not anymore)
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #852 on: February 02, 2016, 09:57:40 AM »
How do you expect not to pay them, unless you mean not to pay the ARC agency, basically genaiva
Welcome to my club

Offline Chaikel

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jun 2008
  • Posts: 6812
  • Total likes: 174
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: LH SEN, SPG Plat, Hyatt Plat, Rav Kav Platinum
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #853 on: February 02, 2016, 09:59:03 AM »
Welcome to my club
Oh, I'm well aware. Just surprised that someone admitted it in public
Create professional looking itineraries.
Check out eliteitinerary.com

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #854 on: February 02, 2016, 10:05:20 AM »
Yes, and they have ways how to make the wholesaler pay
Right, I am talking about the wholesaler, I mean they are El Al not a real airline with official policy's etc, the same way they were able to throw my pax off the plane the same way the wholesaler should say, I am not paying. Huh?
Oh, I'm well aware. Just surprised that someone admitted it in public
Link?
You can say what you think when you think what you say.

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5895
  • Total likes: 686
  • DansDeals.com Hat Tips 25
    • View Profile
  • Location: NYC (not anymore)
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #855 on: February 02, 2016, 10:07:51 AM »


Right, I am talking about the wholesaler, I mean they are El Al not a real airline with official policy's etc, the same way they were able to throw my pax off the plane the same way the wholesaler should say, I am not paying. Huh?

Every airline has means to make the wholesaler pay, and LY has deployed one here that hurts

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #856 on: February 02, 2016, 10:10:25 AM »
Basically, what can they threaten with? Pull contracts? They will lose out more than the TAs....
You can say what you think when you think what you say.

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #857 on: February 02, 2016, 10:12:06 AM »
and LY has deployed one here that hurts
what?
You can say what you think when you think what you say.

Offline Chaikel

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jun 2008
  • Posts: 6812
  • Total likes: 174
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: LH SEN, SPG Plat, Hyatt Plat, Rav Kav Platinum
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #858 on: February 02, 2016, 10:20:04 AM »
Right, I am talking about the wholesaler, I mean they are El Al not a real airline with official policy's etc, the same way they were able to throw my pax off the plane the same way the wholesaler should say, I am not paying. Huh?
Yes, and then Elal pulls plates
Create professional looking itineraries.
Check out eliteitinerary.com

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #859 on: February 02, 2016, 10:26:43 AM »
Yes, and then Elal pulls plates
Okay, so no one will have El Al plates. And how will El Al make money? I mean its not that they are an airline like UA etc, they are very desperate on TAs and if they pull plates for this no one will have plates..
You can say what you think when you think what you say.