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Purchase Air Extras/Issue EMD
« Last edited by Chaikel on February 16, 2015, 08:43:50 AM »

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What Primary GDS System Are You Using?

Sabre
48 (53.9%)
Amadeus
27 (30.3%)
Galileo
2 (2.2%)
WorldSpan
1 (1.1%)
Internet Based System
11 (12.4%)

Total Members Voted: 89

Author Topic: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN  (Read 331482 times)

Offline forumsuser

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1200 on: May 16, 2018, 01:36:10 PM »
Prices as one ticket
In this case it does. My Q is re ticketing separately as most markets they do not publish through fares.
(Pax isn't flying to JNB, I was just bringing it as an example that they do publish some throughfares which means it is theoretically possible.)

Offline rcarentals

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1201 on: May 18, 2018, 12:54:38 AM »
So I reached out to a contact at the DOT... and 'Walla'.... progress... :)

What pisses me off is not the money. I don't care for the compensation here. My client doesn't either.

It's the fact that - if I as a Travel Agent or consumer have an airline exchange a ticket for me - the airlines should have to have full responsibility to the customer to honor that ticket.
Mistakes may happen - but that doesn't absolve them. I eat my mistakes - they need to eat theirs.

LH cannot let their tickets be sold by UA if they won't honor them - no airline should be allowed to do this practice not - LH and not LY.. it's ridiculous and needs to have penalties strong enough to deter denying boarding.

It's a crazy disruption to customers lives...
will update... if this goes somewhere...
Do not boast for tomorrow, Because you do not know what the day will bear.(Mishlei C27.V1)

Offline ilherman

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1202 on: May 18, 2018, 02:52:46 PM »
Don't keep your hopes too high.
You can say what you think when you think what you say.

Offline rcarentals

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1203 on: May 18, 2018, 03:15:59 PM »
Don't keep your hopes too high.
I am slightly more hopeful than i would have been in your LY situation.
1. This was a paid revenue ticket. (While to me it makes no difference, to others, they may question the entire transaction.. was ot bartered or sold? Etc..) This ticlet was a squeeky clean revenue ticket.
2. Unlike in your case, we were given a reason verbally and in writing that:
"United Airlines rebooked and ticketed you incorrectly in First Class on Lufthansa. Your original ticket with United Airlines was for Business Class and they should have only rebooked you in Business Class on the alternate routing with Lufthansa. The Lufthansa colleague in Miami was correct in denying the rebooking as it was not valid".

This was their response at Miami and with the DOT - and LH copied the DOT on this response originally.

It is not the issue of being bumped that i have brought up at all, but the issue of an airline, using partners to expand their sales distribution - but then using unfair business practices to disadvantage consumers who book through their expanded distribution - by claiming those partners sales as invalid and then placing the onus on the customer.

A fair business practice would be to place the onus on the seller, as customers must be able to purchase exchange and trust their tickets and re-accomodations will be honored...
In the eyes of a regulatory agency this practice has already been ruled on.
Deceptive practices with air tickets are federaly prohibited. This includes charging a fare difference on a issued or exchanged ticket. Simple as that.

Will see what they say...


Do not boast for tomorrow, Because you do not know what the day will bear.(Mishlei C27.V1)

Offline lybbtthl

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1204 on: July 02, 2018, 04:10:12 PM »
anyone know how to book a hotel in sabre for adults with children?

Offline lybbtthl

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1205 on: July 03, 2018, 12:55:33 PM »
how do you book an extra bag on Elal in Sabre? I added the AE and it says HN1/REQUESTED, how do I get it confirmed to issue the EMD?

Code: [Select]
*AEĢ                                                           
ANCILLARY SERVICES                                             
  1.CHECKED BAG SECOND               1.1 xxxxxx/xxxxxx         
    STATUS - HN1/REQUESTED                                     
    AMOUNT - 85.00USD                                           
    TOTAL  - 85.00USD                                           
    FLIGHT - LYxxxxxxxxxxx                               
    DOC/CF -                         CPN -                     

Offline lybbtthl

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1206 on: July 03, 2018, 01:01:45 PM »
how do you book an extra bag on Elal in Sabre? I added the AE and it says HN1/REQUESTED, how do I get it confirmed to issue the EMD?

Code: [Select]
*AEĢ                                                           
ANCILLARY SERVICES                                             
  1.CHECKED BAG SECOND               1.1 xxxxxx/xxxxxx         
    STATUS - HN1/REQUESTED                                     
    AMOUNT - 85.00USD                                           
    TOTAL  - 85.00USD                                           
    FLIGHT - LYxxxxxxxxxxx                               
    DOC/CF -                         CPN -                     

Figured it out, you need to do 3XBAS then the the status of the AE changes....

Offline Jaws

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1207 on: August 10, 2018, 02:37:46 PM »
need some help pls

how can i take those clases if they are paired with another?

example at the pic

2LA/**  384 Y7 B7 H7*SCLARI  809P 1044P   320 G 0 XTQF DCA /E   
            K7 M7 L0 V0 X0 S0 N0 Q0 O0 G0 A0

but with MEX


1LA     621 J7 C7 D7*MEXSCL  805A  625P   788 LR 0 FS DCA /E   
            I7 Z7 Y7 B7 H7 K7 M7 L7 V7 X7 S7                   
2LA/**  384 Y7 B7 H7*   ARI  809P 1044P   320 G 0 XTQF DCA /E   
            K7 M7 L7 V7 X7 S7 N7 Q7 O7 G7 A7

you can see more seats to take

can anyone help with this please? if i try to take with direct entry (01O2) it turns UC1

thanks

Offline chff

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1208 on: August 10, 2018, 07:52:31 PM »
Welcome to married segments. Enjoy your stay
need some help pls

how can i take those clases if they are paired with another?

example at the pic

2LA/**  384 Y7 B7 H7*SCLARI  809P 1044P   320 G 0 XTQF DCA /E   
            K7 M7 L0 V0 X0 S0 N0 Q0 O0 G0 A0

but with MEX


1LA     621 J7 C7 D7*MEXSCL  805A  625P   788 LR 0 FS DCA /E   
            I7 Z7 Y7 B7 H7 K7 M7 L7 V7 X7 S7                   
2LA/**  384 Y7 B7 H7*   ARI  809P 1044P   320 G 0 XTQF DCA /E   
            K7 M7 L7 V7 X7 S7 N7 Q7 O7 G7 A7

you can see more seats to take

can anyone help with this please? if i try to take with direct entry (01O2) it turns UC1

thanks

Offline Jaws

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1209 on: August 11, 2018, 10:09:57 AM »
Welcome to married segments. Enjoy your stay

some guy made it but he wont teach me lol

anyone that can help? please!  it drives me crazy

if he can... theres a way

Offline chinagel

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1210 on: August 25, 2018, 10:34:52 PM »
reposting here, may be more appropriate
does allowing end on end on specific routes, change just airline to airline or even flight to flight/fare to fare?

Offline chff

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1211 on: August 25, 2018, 10:38:28 PM »
reposting here, may be more appropriate
does allowing end on end on specific routes, change just airline to airline or even flight to flight/fare to fare?
Can you better rephrase ?

Offline chinagel

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1212 on: August 25, 2018, 11:24:10 PM »
Can you better rephrase ?
Sorry. When airlines don't allow end-on-end combinability for a certain route, is it possible a different fare or flight on the same route may still allow it from the same airline?

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1213 on: August 25, 2018, 11:26:22 PM »
Sorry. When airlines don't allow end-on-end combinability for a certain route, is it possible a different fare or flight on the same route may still allow it from the same airline?
Check the fare rules....

Offline chinagel

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1214 on: August 25, 2018, 11:41:29 PM »
Check the fare rules....
that's what i am asking about. If I know a specific flight has those rules, do i need to check any other flights on that route? can i assume they're all the same? Even for a different fare class? NOOB question.

Offline shapsam

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1215 on: August 26, 2018, 12:10:09 AM »
that's what i am asking about. If I know a specific flight has those rules, do i need to check any other flights on that route? can i assume they're all the same? Even for a different fare class? NOOB question.
Every fare can be different even on the same route.

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1216 on: August 26, 2018, 12:16:18 AM »
Every fare can be different even on the same route.
This is correct.
I have seen on the same airline the lowest inventory not allowing EOE and higher classes yes allowing it.
This usually doesn't help for the typical EOE searcher since the higher fare IME is often a large chunk higher than for example any savings a EOE fare may open up...
NOOB question.
Good luck!
Do not boast for tomorrow, Because you do not know what the day will bear.(Mishlei C27.V1)

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1217 on: August 26, 2018, 12:54:54 PM »
Every fare can be different even on the same route.
This is correct.
I have seen on the same airline the lowest inventory not allowing EOE and higher classes yes allowing it.
This usually doesn't help for the typical EOE searcher since the higher fare IME is often a large chunk higher than for example any savings a EOE fare may open up... Good luck!
Thanks ;)

Offline ramkyk

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1218 on: September 11, 2018, 08:17:57 PM »
Need help with Amadeus.
I have an adult travelling roundtrip, ticket issued on EY.
They wanted to add an infant oneway only travelling with the adult.due to NHP condition I made a one way reservation for the infant with a dummy adult and issued only the infant ticket.

I added the infant to the adult PNR and used the FHE INF 123-456789/S2-3/p1 to add the infant ticket to the adult PNR. Everything looks fine in Amadeus except it says revalidate or reissue ticket.
When I called EY to Confirm they say they cannot see the E-ticket for the infant and they won't add it either. I have to do it.

Can anyone comment what I am doing wrong?

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Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #1219 on: September 11, 2018, 08:19:48 PM »
Need help with Amadeus.
I have an adult travelling roundtrip, ticket issued on EY.
They wanted to add an infant oneway only travelling with the adult.due to NHP condition I made a one way reservation for the infant with a dummy adult and issued only the infant ticket.

I added the infant to the adult PNR and used the FHE INF 123-456789/S2-3/p1 to add the infant ticket to the adult PNR. Everything looks fine in Amadeus except it says revalidate or reissue ticket.
When I called EY to Confirm they say they cannot see the E-ticket for the infant and they won't add it either. I have to do it.

Can anyone comment what I am doing wrong?
FHE will always show that you need to revalidate, no worries.

Regarding EY, maybe add the ticket number as an OSI/SSR. EY is on Sabre, they won't see FHE