Total Members Voted: 89
I have sabre
I just recently got from AZ 400 EUR per person for selling Point to Point. Same scenario.
You paid it? Or fought it?
SWISS and Amadeus sign long-term Altéa agreement to transform the passenger experience05/21/2014Ten-year contract will see the replacement of SWISS existing systems, increasing and improving integration across the Lufthansa Group in tandemMadrid, Spain, May 21, 2014: Amadeus, a leading technology partner for the global travel industry, and Swiss International Air Lines, Switzerland’s flag carrier, today announce a long-term strategic agreement that will see the airline adopt the core modules of the Amadeus Altéa Suite, in order to enhance its reservation, inventory and departure control processes. By migrating to Amadeus’ fully integrated PSS solution, SWISS will also benefit from more streamlined access to accurate passenger and flight data, as other Group member carriers Lufthansa, Air Dolomiti and Austrian Airlines have already implemented Amadeus’ Altéa technology. This in turn allows a much more seamless traveler experience across a number of different airlines within the Lufthansa Group, and will enhance partnership opportunities with other airlines, particularly across fellow Star Alliance carriers. SWISS’s migration to the Altéa Reservation and Inventory modules is scheduled for the beginning of 2016, with migration to Departure Control to follow in mid-2016. “We are extremely pleased to have signed this important agreement with SWISS, and we look forward to supporting the airline enhance its services and operations by implementing the Altéa Suite,” said Julia Sattel, Senior Vice President, Airline IT, Amadeus. “Indeed, at Amadeus we share SWISS’ total commitment to product and service quality. At the same time, the agreement further strengthens Amadeus’ position as the global market leader in Passenger Service Systems. Our goal is to help our customers provide innovative, market-leading products and services which match the evolving needs of the 21st Century traveller – to connect, serve and manage effectively the entire passenger experience from beginning to end”. “We selected Amadeus’ Altéa Suite following an extensive and detailed evaluation of PSS solutions currently available on the market. Altéa is the ideal choice for our needs, particularly as it has already been implemented by many of our partners,” said Harry Hohmeister, CEO, Swiss International Air Lines. “Moreover, Amadeus’ state-of-the art technology will empower us to provide an even more streamlined, effective service to our customers, enhancing the overall passenger experience within the LH Group, something we have long been committed to.”
What's your favorite Airline Help Desk?
Let me bear off course about GDS help desks...Amadeus: Free, great fast serviceSabre: trick to free, service goodTravelport: each sneeze is $5.....
Does anyone know of a way to integrate Amadeus with Salesforce? We store PNRs in salesforce and it would be great if it could pull in the flight info (date/time etc) from Amadeus.Thanks!
Do you enter it manually?
YesI wonder. How do the invoices look? Excel? Maybe that can be imported...
its called an Air file, if this program can download from a GDS then it can, its not like an excel file that you can open.Sabre Client Base is an option?
I'll have to find out. What's Sabre?No way we're switching from salesforce now... worst case scenario we'll be entering flight data manually (ugh).
Does anyone have Amadeus installed on a Windows 8.1 PC?