GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN

[chff]

1800.962.7171

That's the help desk...

That was the only number I knew...

I have to say, nonetheless, you made me laugh...

[Eff_Doubleau]

A simple google search returned this
http://www.amadeus.com/web/amadeus/en_1A-corporate/Travel-agencies/Travel-Agencies-Contact-Us-Webform/1319560217605-Page-AMAD_DetailPpal?assetid=1319479344021&assettype=Contact_C&industrySegment=1259068355825

I saw this, but I don't have a company...

[chff]

I saw this, but I don't have a company...

Just fill in anything, the main they should be able to contact you via email/phone you put there

[Mordy788]

 TAC
ARC Thanksgiving Holiday Information

Sales Report Submission

ARC's offices will be closed on Thursday, Nov. 27 and Friday, Nov. 28 in observance of the Thanksgiving holiday. Agencies and CTDs will not have an extra day to prepare the sales report for PED 11/30/14. Your weekly sales report must be authorized by 11:59 p.m. EST on Tuesday, Dec. 2.

Ticket Modification/Voiding Schedule

Please note that the GDS/IAR void date for transactions issued Wednesday, Nov. 26 through Sunday, Nov. 30 is Monday, Dec. 1.

[Chaikel]

Please note that the GDS/IAR void date for transactions issued Wednesday, Nov. 26 through Sunday, Nov. 30 is Monday, Dec. 1.

No Ticket Tuesday! (throwback to shiur klali days)

[Mordy788]

AA not allowing Change of original DOB.

http://www.aa.com/i18n/agency/Booking_Ticketing/Ticketing/Name_Change_Restrictions.jsp

[Chaikel]

AA not allowing Change of original DOB.

http://www.aa.com/i18n/agency/Booking_Ticketing/Ticketing/Name_Change_Restrictions.jsp

Seems that's only if you're doing a name change, no?

[Mordy788]

Seems that's only if you're doing a name change, no?

Looking at it again, I think you are right.

That still hurts. Making mistakes with the DOB happens more frequently than name mistakes. At least by me.

[Moishebatchy]

Looking at it again, I think you are right.

That still hurts. Making mistakes with the DOB happens more frequently than name mistakes. At least by me.

Yeah, but what are the chances of messing up a DOB and a name on the same PNR - and messing it up so badly, mind you, that you actually have to fix it instead of just OSIing a note that it's off by one or two letters?

[Mordy788]

Yeah, but what are the chances of messing up a DOB and a name on the same PNR - and messing it up so badly, mind you, that you actually have to fix it instead of just OSIing a note that it's off by one or two letters?

I always get it changed and documented regardless.

Some airlines are easier to do then others.

I don't think LY ever changed a name. 

[Mordy788]

Lufthansa pilots are at it again. This is crazy. And when people want to get home from their holiday.

[bhphotoman]

I always get it changed and documented regardless.

Some airlines are easier to do then others.

I don't think LY ever changed a name. 

No they don't not even a letter in a nane

[Mordy788]

The IAR is whatever, but the ARC Specialist course doesn't teach you that, the test is so so so so so outdated, its pretty 80s, so far that I had to drop the test, even after they promised me that a revision is coming out but never happened

From ARC:

We’ve completed a major overhaul to the ARC Specialist Training and Certification Program and are excited to release the upgrades in January 2015. Changes to the program include updated course content, streamlined technology and the elimination of the current recertification examination.

Travel agents that are already ARC Specialists are no longer required to retake the ARC Specialist examination every four years. Instead, they will be required to complete one continuing education module, hosted on an enhanced online platform, every year to maintain certification.

Travel agents who would like to become ARC Specialists will have the option of taking the course and examination online (also using the new and enhanced online platform) or in a classroom setting, offered twice a year at ARC’s headquarters in Arlington, Virginia. New ARC Specialists that obtain the designation anytime within 2015 will have 365 days to complete the first continuing education module.

More information regarding the January 2015 release of the updated ARC Specialist Training and Certification Program, including the new training website, registration and FAQs will be provided in the coming weeks.

[chff]

From ARC:

We’ve completed a major overhaul to the ARC Specialist Training and Certification Program and are excited to release the upgrades in January 2015. Changes to the program include updated course content, streamlined technology and the elimination of the current recertification examination.

Travel agents that are already ARC Specialists are no longer required to retake the ARC Specialist examination every four years. Instead, they will be required to complete one continuing education module, hosted on an enhanced online platform, every year to maintain certification.

Travel agents who would like to become ARC Specialists will have the option of taking the course and examination online (also using the new and enhanced online platform) or in a classroom setting, offered twice a year at ARC’s headquarters in Arlington, Virginia. New ARC Specialists that obtain the designation anytime within 2015 will have 365 days to complete the first continuing education module.

More information regarding the January 2015 release of the updated ARC Specialist Training and Certification Program, including the new training website, registration and FAQs will be provided in the coming weeks.

Great news, source pls

[Mordy788]

Great news, source pls

Email

ARC TAC Message PED 11/30/14

[Mordy788]

How many of these types of emails do you get a day 

Hello Dear Travel Consultant

My name is mr william kelly i would like you to be kind enough to book my reservation for me and my nephew kindly find details below

1 Course: JFK/CMN/JFK
Departure 05 dec and return 12 dec

Last name:KELLY
First name:william

2 Course:ABJ/CMN/ABJ
Departure 05 dec and return 12 dec
Last name: KELLY
First name: angelas jolie

Thanks in advance awaiting reservation details also kindly includ the form of payment you accept

kindest regards
KELLY

[Chaikel]

How many of these types of emails do you get a day 

Hello Dear Travel Consultant

My name is mr william kelly i would like you to be kind enough to book my reservation for me and my nephew kindly find details below

1 Course: JFK/CMN/JFK
Departure 05 dec and return 12 dec

Last name:KELLY
First name:william

2 Course:ABJ/CMN/ABJ
Departure 05 dec and return 12 dec
Last name: KELLY
First name: angelas jolie

Thanks in advance awaiting reservation details also kindly includ the form of payment you accept

kindest regards
KELLY

I get them as Skype Messages

[gavhaller]

I want to learn how to use these programs. Where do I start?
Do I have to become licensed as an iata agent?

[Mordy788]

Nationwide Strikes in Belgium on December 8 and 15. UA has a waiver out now. So convenient for holiday travel. BRU is a big connecting hub.

[chff]

Nationwide Strikes in Belgium on December 8 and 15. UA has a waiver out now. So convenient for holiday travel. BRU is a big connecting hub.

What about LH?