Topic Wiki

Putting informative posts up here for easy finding

Purchase Air Extras/Issue EMD
« Last edited by Chaikel on February 16, 2015, 08:43:50 AM »

Poll

What Primary GDS System Are You Using?

Sabre
46 (55.4%)
Amadeus
25 (30.1%)
Galileo
2 (2.4%)
WorldSpan
1 (1.2%)
Internet Based System
9 (10.8%)

Total Members Voted: 83

Author Topic: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN  (Read 243842 times)

Offline Chaikel

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jun 2008
  • Posts: 6787
  • Total likes: 87
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: LH SEN, SPG Plat, Hyatt Plat, Rav Kav Platinum
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #460 on: December 02, 2014, 07:36:40 AM »
Did my first extra bag on LY. Took me a while to figure it out, but finally got it with the help of Sabre support desk.

1. Pull up price list for air extras on the ticket (if ticketed)
Code: [Select]
WPAE*T[TICKET LINE #(s)] You can do multiple pax at the same time for this part. If unticketed, the AE price list can generally be pulled up with WPAE, or by first doing a WP, and then either WP*AE or WP*BAG.

2. Add the AE to the PNR:
Code: [Select]
AE‡1A[LINE NUMBER]3. Send SSR:
Code: [Select]
*AES Each air extra will have an SSR code. The AE will not HD ("PAYMENT REQUIRED" status, which is the only status an AE can be issued on) until the SSR is sent and KK'd.
Code: [Select]
3[SSR CODE FROM ABOVE][SEG#]-[PAX#] On LY 2nd bag is 3XBAS, and 3rd is 3XBAT. You can only send SSR for 1 pax at a time. Sending for multiple pax will return NO. Took me a while to figure that part out
Once SSR KKs the *AE will show status HD, and then you can issue EMD as follows:

Code: [Select]
W‡EMD*AE[AE#(S)]
Example:
Code: [Select]
W‡EMD*AE1-4«                                                   
* CREDIT VERIFICATION IN PROGRESS                               
OK     600.00  162416                                           
AIR EXTRAS FULFILLED                                           
OK 6.6
« Last Edit: April 15, 2018, 03:52:08 PM by Chaikel »
Create professional looking itineraries.
Check out eliteitinerary.com

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5001
  • Total likes: 273
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
  • Location: NYC
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #461 on: December 02, 2014, 07:48:49 AM »
Did my first extra bag on LY. Took me a while to figure it out, but finally got it with the help of Sabre support desk.

Code: [Select]
WPAE-BG*T[TICKET NUMBER(S)] You can do multiple pax at the same time for this part
Code: [Select]
AE‡1A[LINE NUMBER]
Code: [Select]
*AES Each air extra will have an SSR code. The AE will not HD until the SSR is sent and KKd
Code: [Select]
3[SSR CODE FROM ABOVE][SEG#]-[PAX#] On LY 2nd bag is 3XBAS, and 3rd is 3XBAT. You can only send SSR for 1 pax at a time. Sending for multiple pax will return NO. Took me a while to figure that part out
Once SSR KKs the the AE will HD and you can issue EMD as follows:
Code: [Select]
W‡EMD*AE[AE#(S)]
Code: [Select]
W‡EMD*AE1-4«                                                   
* CREDIT VERIFICATION IN PROGRESS                               
OK     600.00  162416                                           
AIR EXTRAS FULFILLED                                           
OK 6.6
In Amadeus, I never did bags, as those were much complicated process, like manually writing an EMD, amt, present at, etc

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8816
  • Total likes: 149
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #462 on: December 02, 2014, 08:05:48 AM »
Is there any way to pay for an extra bag on UA in advance?
You can say what you think when you think what you say.

Offline Chaikel

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jun 2008
  • Posts: 6787
  • Total likes: 87
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: LH SEN, SPG Plat, Hyatt Plat, Rav Kav Platinum
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #463 on: December 02, 2014, 08:08:51 AM »
Is there any way to pay for an extra bag on UA in advance?
Doesn't appear so. What would be the point anyway, there is no discount for advanced purchase
Create professional looking itineraries.
Check out eliteitinerary.com

Offline Mordy788

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 1376
  • Total likes: 5
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Brooklyn, NY
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #464 on: December 02, 2014, 10:22:28 AM »
Doesn't appear so. What would be the point anyway, there is no discount for advanced purchase

Lot's of customers like to take care of things in advance.
You miss 100% of the shots you don’t take. –Wayne Gretzky

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5001
  • Total likes: 273
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
  • Location: NYC
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #465 on: December 02, 2014, 06:11:13 PM »
Doesn't appear so. What would be the point anyway, there is no discount for advanced purchase

Lot's of customers like to take care of things in advance.
Especially if they pay cash, then they need to go from the check in desk to the ticketing desk and back etc which takes time

Offline Mordy788

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 1376
  • Total likes: 5
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Brooklyn, NY
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #466 on: December 02, 2014, 07:45:41 PM »
What about LH?

TWP 2014/23 VERSION 3 (National Strike Announcement in
Belgium)
LH Group Americas Ticketing Waiver Policy 2014/23 v3 (National Strike Belgium)
02 December 2014
LH Group Ticketing Waiver Policy – National Strike Announcement in
Belgium for 08 and 15 Dec 2014
Situation:
This Ticketing Waiver Policy is triggered by: National strike announcement for December 8
th and 15th
,
2014.
Eligibility:
Passengers holding LH/LX/OS/SN tickets for the following LH/LX/OS/SN/4U operated flights and/or
OAL operated flights with LH/LX/OS/SN/4U flight numbers (code-share):
► Flights from/to Belgium:
 on 8
th and 15th December 2014
► Tickets must be issued on/before 02/DEC/2014
Rebooking:
In addition to the respective LH Group Carriers standard involuntary policy for flight irregularities:
► One Rebooking permitted free of charge:
 a) The new date of travel must be on/before 19/MAR/2015
 b) Rebooking in original ticketed booking class/RBD
Exception: For LH-Group operated flights (LH/LX/OS/VO/SN/4U): rebooking to the same or next
available booking class/RBD within the same compartment is permitted.
 The change of origin/destination and class of service/compartment is not permitted
 c) Conditions regarding flight carrier restrictions must be observed any time.
 Exception: Rebooking on LH Group flights (LH/LX/OS/SN/4U-flight numbers) operated by LH Group
 carriers (LH/LX/OS/SN/4U) is permitted for all fares
 d) All other conditions must be observed as per original ticket.
Refund:
 In addition to the respective LH Group Carriers standard involuntary policy for flight irregularities:

► Refund is not allowed if flight is not cancelledTWP 2014/23 VERSION 3 (National Strike Announcement in
Belgium)
LH Group Americas Ticketing Waiver Policy 2014/23 v3 (National Strike Belgium)
02 December 2014
Instructions:
Lufthansa (LH):
 ► In case of revalidation, OSI entry must be made: “OSI LH 2314”
 ► In case of reissue, endorsement entry must be made: “2314”
Please note that by LH guidelines, utilization of Goodwill policies regarding ticket exchanges of LH 220 tickets can be
done by the travel agents, IF the rebooking and ticket exchange are done exactly as described above in the
current TWP – Ticket Waiver Policy. All other ticket exchanges, not outlined above, are restricted to LH only – please
contact your LH Service Team
Swiss (LX):
► In general the standard irregularity policy for rebooking, refund and partial refund applies.
► Travel Agents must contact SWISS for re-bookings/ticket exchanges/re-issues.
Austrian Airlines (OS):
► Reissue is mandatory and an endorsement entry must be made: “TWP 2314”
Brussels Airlines (SN):
► In general the standard irregularity policy for rebooking and refund applies.
► Reissue is mandatory and an endorsement entry must be made: “TWP 23/2014”
Germanwings (4U):
► Reissue is mandatory and an endorsement entry must be made: “2314”
Information only: Standard involuntary policy for flight irregularities
► In case of cancelled flights: The standard involuntary policy for flight irregularities of the respective LH
Group Carrier applies, irrespective of the ticket issuing carrier.
You miss 100% of the shots you don’t take. –Wayne Gretzky

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5001
  • Total likes: 273
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
  • Location: NYC
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #467 on: December 02, 2014, 07:46:29 PM »
TWP 2014/23 VERSION 3 (National Strike Announcement in
Belgium)
LH Group Americas Ticketing Waiver Policy 2014/23 v3 (National Strike Belgium)
02 December 2014
LH Group Ticketing Waiver Policy – National Strike Announcement in
Belgium for 08 and 15 Dec 2014
Situation:
This Ticketing Waiver Policy is triggered by: National strike announcement for December 8
th and 15th
,
2014.
Eligibility:
Passengers holding LH/LX/OS/SN tickets for the following LH/LX/OS/SN/4U operated flights and/or
OAL operated flights with LH/LX/OS/SN/4U flight numbers (code-share):
► Flights from/to Belgium:
 on 8
th and 15th December 2014
► Tickets must be issued on/before 02/DEC/2014
Rebooking:
In addition to the respective LH Group Carriers standard involuntary policy for flight irregularities:
► One Rebooking permitted free of charge:
 a) The new date of travel must be on/before 19/MAR/2015
 b) Rebooking in original ticketed booking class/RBD
Exception: For LH-Group operated flights (LH/LX/OS/VO/SN/4U): rebooking to the same or next
available booking class/RBD within the same compartment is permitted.
 The change of origin/destination and class of service/compartment is not permitted
 c) Conditions regarding flight carrier restrictions must be observed any time.
 Exception: Rebooking on LH Group flights (LH/LX/OS/SN/4U-flight numbers) operated by LH Group
 carriers (LH/LX/OS/SN/4U) is permitted for all fares
 d) All other conditions must be observed as per original ticket.
Refund:
 In addition to the respective LH Group Carriers standard involuntary policy for flight irregularities:

► Refund is not allowed if flight is not cancelledTWP 2014/23 VERSION 3 (National Strike Announcement in
Belgium)
LH Group Americas Ticketing Waiver Policy 2014/23 v3 (National Strike Belgium)
02 December 2014
Instructions:
Lufthansa (LH):
 ► In case of revalidation, OSI entry must be made: “OSI LH 2314”
 ► In case of reissue, endorsement entry must be made: “2314”
Please note that by LH guidelines, utilization of Goodwill policies regarding ticket exchanges of LH 220 tickets can be
done by the travel agents, IF the rebooking and ticket exchange are done exactly as described above in the
current TWP – Ticket Waiver Policy. All other ticket exchanges, not outlined above, are restricted to LH only – please
contact your LH Service Team
Swiss (LX):
► In general the standard irregularity policy for rebooking, refund and partial refund applies.
► Travel Agents must contact SWISS for re-bookings/ticket exchanges/re-issues.
Austrian Airlines (OS):
► Reissue is mandatory and an endorsement entry must be made: “TWP 2314”
Brussels Airlines (SN):
► In general the standard irregularity policy for rebooking and refund applies.
► Reissue is mandatory and an endorsement entry must be made: “TWP 23/2014”
Germanwings (4U):
► Reissue is mandatory and an endorsement entry must be made: “2314”
Information only: Standard involuntary policy for flight irregularities
► In case of cancelled flights: The standard involuntary policy for flight irregularities of the respective LH
Group Carrier applies, irrespective of the ticket issuing carrier.
I got the waiver details, I was just mentioning that they strike every Monday & Thursday as well

Offline Mordy788

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 1376
  • Total likes: 5
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Brooklyn, NY
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #468 on: December 02, 2014, 07:48:15 PM »
I got the waiver details, I was just mentioning that they strike every Monday & Thursday as well

LOL yup.

If they keep this up LH and Air France is gonna cease to exist. LH lost over $600 million in revenue already from their pilots actions.
You miss 100% of the shots you don’t take. –Wayne Gretzky

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5001
  • Total likes: 273
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
  • Location: NYC
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #469 on: December 05, 2014, 12:29:12 AM »
I called Sabre Tech support today, and the rep spoke a great English, so I ask him where he is located, he said in Krakow. They have there 6 people for tech support, all other are in Uruguay

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5001
  • Total likes: 273
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
  • Location: NYC
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #470 on: December 05, 2014, 12:40:55 AM »
You use to have to keep stock of tickets and if you ran out then you couldn't issue. There was a part in there if you couldn't print the ticket, how to write it out.

No clue about PTA's
Those who are still using ticket printers, Sabre requires accountable stock (the one you need to keep in the 200lb safe, and can only order based on... (That part of the test was a bit stupid). So back here, ARC should not be aware of the amount of blanks I keep in my pocket, according to them, it worth millions...

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8816
  • Total likes: 149
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #471 on: December 05, 2014, 12:47:02 AM »
Success! I had someone issued on a P class RT TLV-EWR on UA, his original ticket was to return 02DEC but he had to stay here until next week Monday 08DEC, there was just one D class available (both, DL and UA are sold out in J next week) and UA wanted a $240 penalty plus around $800 in fare difference. I called in a UA call center in Asia yesterday and explained some BS that my original flight had a half an hour delay and I was not able to catch a different connection in TLV and I request them to please put me on a flight on 08DEC where I can catch my connection, so the rep says okay but there is a penalty and a fare difference so I explained that because UA messed up my connection they have to rebook me, so she said okay I can waive the penalty but I can't sell you the last J seat on the flight for the same 4k you paid, long story short after speaking to supervisor they overbooked P class and I saved that guy $1,000!!
You can say what you think when you think what you say.

Offline Mordy788

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 1376
  • Total likes: 5
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Brooklyn, NY
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #472 on: December 05, 2014, 01:52:30 PM »
El Al is going to require agents to issue EMD's for Extra baggage from January 2015.

$15 Service Fee will apply for call center to issue.
You miss 100% of the shots you don’t take. –Wayne Gretzky

Offline Mordy788

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 1376
  • Total likes: 5
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Brooklyn, NY
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #473 on: December 11, 2014, 12:32:09 PM »
Would anyone like to be a doll and explain how to book the chargeable seats on El Al. In Amadeus.  :)

Thank you.
You miss 100% of the shots you don’t take. –Wayne Gretzky

Offline Chaikel

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jun 2008
  • Posts: 6787
  • Total likes: 87
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: LH SEN, SPG Plat, Hyatt Plat, Rav Kav Platinum
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #474 on: December 11, 2014, 12:40:39 PM »
Would anyone like to be a doll and explain how to book the chargeable seats on El Al. In Amadeus.  :)

Thank you.
Don't know 1A, but did you try selecting the seat and issuing an EMD on it?
Create professional looking itineraries.
Check out eliteitinerary.com

Offline chff

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 5001
  • Total likes: 273
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
  • Location: NYC
  • Programs: All of them...
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #475 on: December 11, 2014, 01:02:23 PM »
Would anyone like to be a doll and explain how to book the chargeable seats on El Al. In Amadeus.  :)

Thank you.
Email will be sent

Offline Mordy788

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 1376
  • Total likes: 5
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Brooklyn, NY
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #476 on: December 11, 2014, 03:09:16 PM »
Email will be sent

Thanks so much! I did it easily.

The only thing to fear is fear itself  ;)
You miss 100% of the shots you don’t take. –Wayne Gretzky

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8816
  • Total likes: 149
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #477 on: December 11, 2014, 06:07:36 PM »
My father went to Israel with DL on a Z class (without a weekend, got a waiver) he decided that he wants to come home next week Sunday instead of Motzei Shabbos, there was just 1 J class left, the best I was able to make out of it was a C class. I called in with some BS and got it reissued for free. (they left the C class)

Guys, here is the trick to make some easy $. I did it for my father so I didn't charge him anything. But for a customer if he really wants that flight and there is only one C class left, just find a way to reissue it for free and charge the customer $4/500 (still a steal for the customer)
You can say what you think when you think what you say.

Offline Mordy788

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: May 2011
  • Posts: 1376
  • Total likes: 5
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Brooklyn, NY
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #478 on: December 12, 2014, 11:07:38 AM »
My father went to Israel with DL on a Z class (without a weekend, got a waiver) he decided that he wants to come home next week Sunday instead of Motzei Shabbos, there was just 1 J class left, the best I was able to make out of it was a C class. I called in with some BS and got it reissued for free. (they left the C class)

Guys, here is the trick to make some easy $. I did it for my father so I didn't charge him anything. But for a customer if he really wants that flight and there is only one C class left, just find a way to reissue it for free and charge the customer $4/500 (still a steal for the customer)

ethical

adjective
1.
pertaining to or dealing with morals or the principles of morality; pertaining to right and wrong in conduct.
2.
being in accordance with the rules or standards for right conduct or practice, especially the standards of a profession.

source: http://dictionary.reference.com/browse/ethical
You miss 100% of the shots you don’t take. –Wayne Gretzky

Offline mileagejunkie

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2014
  • Posts: 2823
  • Total likes: 199
  • DansDeals.com Hat Tips 526
    • View Profile
Re: GDS Users AMADEUS, SABRE, GALILEO, WORLDSPAN
« Reply #479 on: December 12, 2014, 11:24:40 AM »

ethical

adjective
1.
pertaining to or dealing with morals or the principles of morality; pertaining to right and wrong in conduct.
2.
being in accordance with the rules or standards for right conduct or practice, especially the standards of a profession.

source: http://dictionary.reference.com/browse/ethical

+100000