get out of contract

[arid]

Hey ya'll,
my rabbi has a family plan on contract with T mobile. none of the phones work  in or around his house. is this grounds for breaking a contract? how does one go about do this? it would seem that if he just stopped paying, they would send him to collections and that would affect his credit.
any ideas?

[anwar]

if hes legitimately not getting services and is roaming more than 50% of the time, it is grounds for cancellation.  they will probably try to cancel it if thats the case.. but if hes actually not getting service but on T-Mobile's end they show hes getting service, they are going to blame it on the technology and have a million and one reasons why its not their fault.. basically, its pretty tough to get out of a contract nowadays with the technology as is.  I am actually in the same boat with sprint and looking vigorously on how to get out.  interested to see other people chime in with advice. 

hope this helps.

[anwar]

also, I signed up for cellswapper.com, cellplandepot.com and one other one, I forget.  Not sure how well these work but I thought I'd give it a shot.  I will keep you posted on how it works out.

[raphy781]

Check out this post http://forums.dansdeals.com/index.php?topic=25571.msg419961.msg#419961
It actually worked a few weeks ago for a friend of mine who switched from T-Mobile to verizon.

[anwar]

what did he do? complain to  fcc.gov/complaints?

or 50% roaming?

[Menucha]

did the Rabbi try to communicate with provider and discuss lack of service and his request to depart?

a direct conversation would be far more effective than waiting for collection notices.

[raphy781]

what did he do? complain to  fcc.gov/complaints?

or 50% roaming?

Fcc

[arid]

did the Rabbi try to communicate with provider and discuss lack of service and his request to depart?

a direct conversation would be far more effective than waiting for collection notices.

he spoke to them. the best they offered was to decrease his plan to $19.99 a month for the remaining 10 months.  i dont know how tough he was on the phone with them, but he says it works most other places. just in and around his house it drops calls or doesn't work at all
if he calls them again, who can he threaten to call/contact so the big cooperation doesnt bully him?

[raphy781]

he spoke to them. the best they offered was to decrease his plan to $19.99 a month for the remaining 10 months.  i dont know how tough he was on the phone with them, but he says it works most other places. just in and around his house it drops calls or doesn't work at all
if he calls them again, who can he threaten to call/contact so the big cooperation doesnt bully him?

First of all ask to speak to a supervisor, they can more easily wave a fee.
Tell them your gonna sue them in small claims court, or gonna call the fcc.