Author Topic: New AMEX Centurion lounge at LAS (Read 30913 times)

Dan · « **Reply #40 on:** January 11, 2014, 11:35:37 PM »

Quote from: Centurion on January 11, 2014, 10:40:34 PM

( i ordered in advance - dint know they have stock!)

Phone/Email?

Were things double wrapped?

Centurion · « **Reply #41 on:** January 11, 2014, 11:49:24 PM »

Quote from: Dan on January 11, 2014, 11:35:37 PM

Phone/Email?

Were things double wrapped?

everything was double wrapped i opened it ( was cold)
i called the number on the back of my card and got transfered. they wouldn't give me direct access.

Dan · « **Reply #42 on:** January 12, 2014, 12:07:46 AM »

Anyone have any pics of the lounge or kosher food?

Solomon · « **Reply #43 on:** January 12, 2014, 12:35:30 AM »

Quote from: Dan on January 11, 2014, 11:35:37 PM

Phone/Email?

Were things double wrapped?

The hot food was double wrapped,

Quote from: Dan on January 12, 2014, 12:07:46 AM

Anyone have any pics of the lounge or kosher food?

jj1000 · « **Reply #44 on:** January 12, 2014, 01:45:12 AM »

Quote from: Solomon on January 10, 2014, 03:22:16 PM

I visited the centurion lounge in LAS yesterday, So let me share my experience.

1) You can't enter with a canceled platinum card, As they swipe your card at the front desk to see if it's active, i gave my canceled card at the front desk and they told me right away sorry your card is canceled, But i was lucky enough as i applied for a new platinum 4 days ago, And when i turned around to leave the lounge they called me back saying that they see i was approved for a new card 2 days ago, And they will let me enter even tough i have not received my new card yet. and the rep couldn't get over the amount of canceled platinum cards i have on my account

2) they have a full kosher menu always in stock no need to reserve right away when i entered i had a friendly chef walking over to me without even asking, asking me if i would like a kosher meal and they had the following main dishes served with 2 sides of Mashed potatoes and cooked vegetables a roll and 2 pastries as a desert.
Mini roast
Schnitzel
Grilled chicken
Baked Salmon
I chose the mini roast and it was fresh hot and delicious. the meals are catered by Haifa kosher restaurant in Las Vegas.

Overall the lounge is beyond beautiful, alot of private spaces with conference rooms, and brand new beautiful designed private showers. A fully stocked complimentary bar (i emptied the whole Glenlivet 21 and they apologized for not having more for the night )
They have a very helpful service desk as well, They helped me with switching seats and tried to upgrade me to business but they got stuck in the middle since the flight started boarding already.

1. I got in with an expired plat as the rep assumed they didn't send me the new one yet

2. You need to call ahead for kosher food if you are in a rush.

Centurion · « **Reply #45 on:** January 12, 2014, 10:07:55 AM »

Quote from: Dan on January 12, 2014, 12:07:46 AM

Anyone have any pics of the lounge or kosher food?

at the beginning of this post .. i posted quite a few

Bostener · « **Reply #46 on:** January 12, 2014, 01:51:24 PM »

Quote from: jj1000 on January 12, 2014, 01:45:12 AM

1. I got in with an expired plat as the rep assumed they didn't send me the new one yet

Not everybody has the talking skills that you have.

Quote from: jj1000 on January 12, 2014, 01:45:12 AM

2. You need to call ahead for kosher food if you are in a rush.

Can we add the number to the wiki.

Solomon · « **Reply #47 on:** January 12, 2014, 01:54:22 PM »

Quote from: jj1000 on January 12, 2014, 01:45:12 AM

1. I got in with an expired plat as the rep assumed they didn't send me the new one yet

Interesting because when i was there they were able to tell me exactly how much opened and canceled cards i have on my account, And they were even able to see that i got approved for a new card but did not yet activate it.

jj1000 · « **Reply #48 on:** January 12, 2014, 02:00:53 PM »

Quote from: Solomon on January 12, 2014, 01:54:22 PM

Interesting because when i was there they were able to tell me exactly how much opened and canceled cards i have on my account, And they were even able to see that i got approved for a new card but did not yet activate it.

Quote from: Bostener on January 12, 2014, 01:51:24 PM

Not everybody has the talking skills that you have.

jmansour · « **Reply #49 on:** February 20, 2014, 04:36:55 PM »

Im at the lounge now in las, wow im blown away. I hope they open more of these! waiting for my kosher meal from haifa. They said if u order 2 days prior theres more selection and it will be fresh instead of whatever is in their freezer.

Dan · « **Reply #50 on:** February 20, 2014, 04:37:28 PM »

Quote from: jmansour on February 20, 2014, 04:36:55 PM

Im at the lounge now in las, wow im blown away. I hope they open more of these! waiting for my kosher meal from haifa. They said if u order 2 days prior theres more selection and it will be fresh instead of whatever is in their freezer.

Is there a direct number to call?
Wanna ask about kosher food in the DFW lounge?

jmansour · « **Reply #51 on:** February 20, 2014, 04:39:53 PM »

Quote from: Dan on February 20, 2014, 04:37:28 PM

Is there a direct number to call?
Wanna ask about kosher food in the DFW lounge?

I asked that as well, they are bringing me the chefs number and his own number as well i will post once i have it.
Service here is amazing.

Dan · « **Reply #52 on:** February 20, 2014, 04:40:56 PM »

Cool, post pics of the food.

jmansour · « **Reply #53 on:** February 20, 2014, 04:40:56 PM »

Quote from: Dan on February 20, 2014, 04:37:28 PM

Is there a direct number to call?
Wanna ask about kosher food in the DFW lounge?

He said DFW has kosher as well and to call amex and ask them for the dfw lounge contact info.

Dan · « **Reply #54 on:** February 20, 2014, 04:41:32 PM »

Quote from: jmansour on February 20, 2014, 04:40:56 PM

He said DFW has kosher as well and to call amex and ask them for the dfw lounge contact info.

Last I heard DFW doesn't have kosher.
Silly that the front desk can't give you the DFW lounge number.

jmansour · « **Reply #55 on:** February 20, 2014, 04:41:39 PM »

Quote from: Dan on February 20, 2014, 04:40:56 PM

Cool, post pics of the food.

Will do, Fyi takes them about 20 minutes to prepare.

LAXtraveler · « **Reply #56 on:** February 20, 2014, 06:13:28 PM »

Since the lounge is located at the D gates, is anyone familiar with security at LAS to know if it is possible to transfer from A/C/E gates to D without having to re-clear security?

jaywhy · « **Reply #57 on:** February 20, 2014, 06:18:06 PM »

Quote from: LAXtraveler on February 20, 2014, 06:13:28 PM

Since the lounge is located at the D gates, is anyone familiar with security at LAS to know if it is possible to transfer from A/C/E gates to D without having to re-clear security?

Yes. You can ask the TSA agents by the exit to open the transfer door for you. You can go through and catch the train without having to reclear security. Do the same thing on the way back.

jmansour · « **Reply #58 on:** February 20, 2014, 06:19:23 PM »

I was in an E gate and took the shuttle train to the D gates, took about 5 minutes

jmansour · « **Reply #59 on:** February 20, 2014, 06:21:47 PM »

Quote from: Dan on February 20, 2014, 04:37:28 PM

Is there a direct number to call?
Wanna ask about kosher food in the DFW lounge?

Food was great will post pics once i land. If anyone has plans on visting in the future email michael.terzion@aexp.com 2 days prior and he can arrange the meals for you. He was a true gentleman and was very helpful.