Author Topic: AA Shutdown  (Read 290 times)

Offline ad120

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AA Shutdown
« on: December 14, 2021, 06:58:22 PM »
I discovered this morning that my account was shutdown more than a year ago  ;D
All miles accrued was via flying. I had approximately 30K. Then my miles expired.
To reactivated my miles, I purchased an unused car rental receipt on DDF.
I don't usually fly AA so that's why I didn't realize until today.
When I try to add my FFN in the airoirt, the agent advised me that it couldn't be added and that I should contact Advantage CS.
I contacted them today and they sent me this email:

Dear Ad120,
My name is Alex Hall, and I am an analyst with American Airlines. One of my responsibilities is investigating possible instances of fraud, misrepresentation, and violations of the General AAdvantage® Program Conditions. Today, I’m writing you about your AAdvantage® account # XXXXXXX.
An investigation determined you had been involved in violations of the General AAdvantage® Program Conditions, related to the accrual of ineligible miles and benefits in the AAdvantage® Program, through fraud, misrepresentation, and/or abuse of the AAdvantage® Program. Per the AAdvantage® program governing terms:

Mileage will be credited only to the account of the AAdvantage® member who flies, rents a car, stays at a hotel, or earns mileage utilizing other participating companies.

Furthermore, fraud, misrepresentation, abuse or violation of applicable rules (including, but not limited to, American or American Eagle® conditions of carriage, tariffs and AAdvantage® program rules) is subject to administrative and/or legal action by appropriate governmental authorities and American Airlines. Such action may include, without limitation, the forfeiture of all award tickets and any accrued mileage in a member's account, as well as termination of the account and the member's future participation in the AAdvantage® program.

As such, we exercised our right to terminate AAdvantage® account # XXXXXXX. All membership benefits associated with this account, including all remaining miles and issued award tickets, have been forfeited. You are no longer eligible to participate in the AAdvantage® program.

Regards,


A. Hall
Analyst, Corporate Security
American Airlines



Anything to do about this?
« Last Edit: December 14, 2021, 07:42:11 PM by Dan »

Offline Dan

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Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ad120

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