Author Topic: United award flights  (Read 379217 times)

Offline D93

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Re: United award flights
« Reply #3285 on: August 24, 2015, 10:08:40 AM »
Is expanded availability with the UA card, only for UA flights itself, or does it open more availability for partner awards too ?
Only UA

Offline mawmaw

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Re: United award flights
« Reply #3286 on: August 24, 2015, 01:08:41 PM »
EF showing I6 and i can't find even one seat when i'm looking on united site calling UA can help here?

Offline rileywiles23

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United award flights
« Reply #3287 on: August 24, 2015, 01:18:04 PM »
EF showing I6 and i can't find even one seat when i'm looking on united site calling UA can help here?
Doesn't EF only show LX availability for M&M program ?
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Offline mawmaw

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Re: United award flights
« Reply #3288 on: August 24, 2015, 01:20:11 PM »
Doesn't EF only show LX availability for M&M program ?
they do but usually LX release seats to * alliance    within 1-4 days of the flight

Offline AJK

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Re: United award flights
« Reply #3289 on: August 24, 2015, 01:38:42 PM »
Even if that were true, and I'm not sure it is, usually ≠ guarantee.
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Offline ilherman

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Re: United award flights
« Reply #3290 on: August 24, 2015, 09:12:09 PM »
EF showing I6 and i can't find even one seat when i'm looking on united site calling UA can help here?
Even they would show I9, what does UA availability have to do. We all know that they don't release all inventory to UA. If it is not available on UA/AC then there is no point of calling up UA.
You can say what you think when you think what you say.

Offline mawmaw

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Re: United award flights
« Reply #3291 on: August 24, 2015, 09:52:45 PM »
Even they would show I9, what does UA availability have to do. We all know that they don't release all inventory to UA. If it is not available on UA/AC then there is no point of calling up UA.
i thought close to flight they do thanks for the info :)

Offline tjak

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Re: United award flights
« Reply #3292 on: August 25, 2015, 12:25:56 PM »

If I booked an award flight and paid the fees with a united explorer card, and have to cancel due to being sick. Does it cover the $200 cancelation fee?
No
Update. United refunded $150 out of the $200 after I sent in a doctors note recommending me not to fly. Then I filed with the credit card for the last $50 of the cancelation fee and the non-refunded $75 close-in fee. Today I received a check for $125. All fees covered.

Offline DMYD

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Re: United award flights
« Reply #3293 on: August 25, 2015, 12:56:30 PM »
Update. United refunded $150 out of the $200 after I sent in a doctors note recommending me not to fly. Then I filed with the credit card for the last $50 of the cancelation fee and the non-refunded $75 close-in fee. Today I received a check for $125. All fees covered.
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Offline hr555

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Re: United award flights
« Reply #3294 on: August 25, 2015, 07:05:53 PM »
We had 3 O/W award business tix on LX using UA miles from ZRH-NYC. The original booking was for the 1PM to JFK. We changed it a day before the flight to the 5:20 flight to EWR & paid $75 per ticket for the change. We got emails with the new flight using the original eticket #s from UA.
When we tried to checkin, LX said they don't see any flights attached to the etickets. I called UA & they told me they see the problem & (supposedly) fixed it while I was talking to them. We went back to LX & they said they see the reservation pending, but the final ticket not done yet. They advised to wait an hour as it could take time to ticket. When we went back to them later, they said the reservation was canceled & I need to talk to MileagePlus to correct. When I called back UA, they said the system is showing LX canceled it & they can't do anything so close to they flight as LX is in control of the flight. (I am not sure this is true, I think the problem was that there wasn't any space available at that time.)
We ended up buying new O/W tix for $1300+ each in economy.
I am assuming that at this point I should have no problem getting the miles redeposited without the $200 fee. I also hope to get back the $75 change fees as they did not book the change correctly.
Is the any chance of getting reimbursed for the cost of the new tickets? What is the best channel to use?

Fast forward: I tried reaching out to UA, got nowhere, other than refund the miles & fees. I contacted the DOT in July. Less than 30 days later, received from UA "Although we’re unable to honor your request for full compensation, we will be sending each of you a $1000.00 United electronic travel certificate as a gesture of goodwill and to help make amends."

Offline dudi

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Re: United award flights
« Reply #3295 on: August 26, 2015, 08:13:39 PM »
I just booked an award ticket 30 minutes ago and I decided I want to change the date on it. I went to the change flight button and when I click it it gives me a error and says that I must call united anyone have such a issue? Any way to fix it?

Offline DMYD

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Re: United award flights
« Reply #3296 on: August 26, 2015, 09:47:31 PM »
I just booked an award ticket 30 minutes ago and I decided I want to change the date on it. I went to the change flight button and when I click it it gives me a error and says that I must call united anyone have such a issue? Any way to fix it?
Is it ticketed already?

Offline dudi

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Re: United award flights
« Reply #3297 on: August 26, 2015, 09:50:38 PM »
Is it ticketed already?
Yes.
I even called them to ask them if it's ticketed properly they said yes

Offline DMYD

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Re: United award flights
« Reply #3298 on: August 26, 2015, 09:52:43 PM »
Yes.
I even called them to ask them if it's ticketed properly they said yes
Did you get a confirmation? but in any case just cancel and redo it.

Offline dudi

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Re: United award flights
« Reply #3299 on: August 26, 2015, 10:02:08 PM »
Did you get a confirmation? but in any case just cancel and redo it.
You think it will change?
Yes I got a confirmation