Author Topic: Marriott Hotels  (Read 35190 times)

Offline ltttc

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Re: Marriott Hotels
« Reply #150 on: November 28, 2019, 09:37:40 AM »
You can either try :
  • Calling the hotel directly and asking the Front Desk Staff for the email address
  • Or take a chance and send email with format of : FirstName.LastName@marriott.com
Thanks! Will try both.

Online KSMH

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Re: Marriott Hotels
« Reply #151 on: November 28, 2019, 10:28:24 AM »
Can a/o advise on the following: How do I get the email adrs of the hotel manager? Google helped me find the name of the general manager, but no email.
Trip adviser can help in the response to comments you'll sometimes find email addresses.

Or try https://www.marriott.com/hotels/hotelFactSheet.mi?marshaCode=

Followed by the hotels code which can be found after Marriott.com on the hotels main home web page.
Always praying for delayed baggage.

Offline ltttc

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Re: Marriott Hotels
« Reply #152 on: November 28, 2019, 11:13:48 AM »
Trip adviser can help in the response to comments you'll sometimes find email addresses.

Or try https://www.marriott.com/hotels/hotelFactSheet.mi?marshaCode=

Followed by the hotels code which can be found after Marriott.com on the hotels main home web page.
Link doesn't seem to work

Offline yelped

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Re: Marriott Hotels
« Reply #153 on: November 28, 2019, 11:47:25 AM »
Link doesn't seem to work
Read the instructions again. Add the hotel code to the end of the link.

Offline zagguru

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Re: Marriott Hotels
« Reply #154 on: November 28, 2019, 11:54:37 AM »
Read the instructions again. Add the hotel code to the end of the link.

Cant seem to find the code on the homepage

Offline yelped

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Re: Marriott Hotels
« Reply #155 on: November 28, 2019, 01:21:57 PM »
Cant seem to find the code on the homepage
Which hotel?

Online KSMH

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Re: Marriott Hotels
« Reply #156 on: November 28, 2019, 01:43:33 PM »
Cant seem to find the code on the homepage
https://www.marriott.com/hotels/travel/nycxr-the-st-regis-new-york/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2


When you click on a home page of a hotel the URL should look as above. The code is in this case NYCXR. This works for most hotels, not all are listed.

You can make a reservation, utilize chat, then cancel.
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Offline buchir

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Re: Marriott Hotels
« Reply #157 on: December 25, 2019, 08:55:53 AM »
Is it possible to add a night to a reservation if the nights I currently have is sold out? Marriott Rep says can't modify, but could have 2 separate reservations...

Offline ltttc

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Re: Marriott Hotels
« Reply #158 on: December 25, 2019, 09:12:37 AM »
Is it possible to add a night to a reservation if the nights I currently have is sold out? Marriott Rep says can't modify, but could have 2 separate reservations...
Make a separate reservation and call to ask them to combine it. If Marriott can't help, call hotel front desk

Offline chevron

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Re: Marriott Hotels
« Reply #159 on: January 05, 2020, 03:40:41 PM »
Friend visited for kfwe, aloft in Aventura had good rates.

Was cheaper on Agoda which is fine because I got the Marriott chase spend and stay points although The best rate guaranteevis b

I did not save exact screenshots :(

With Agoda it was $121 a night includes taxes, Marriott was $119 a night after taxes .

On Friday we decided to stay Shabbat, Marriott said nothing available, lies, there were rooms on their site. Well, they said.. it's a higher rate.. indeed, so the cheapest we found was $161 on hotel.com

I'm really annoyed but it's Marriott, worse I didn't get chase card. Spend.

Do I have any recourse here

Offline ltttc

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Re: Marriott Hotels
« Reply #160 on: January 05, 2020, 07:43:54 PM »
Friend visited for kfwe, aloft in Aventura had good rates.

Was cheaper on Agoda which is fine because I got the Marriott chase spend and stay points although The best rate guaranteevis b

I did not save exact screenshots :(

With Agoda it was $121 a night includes taxes, Marriott was $119 a night after taxes .

On Friday we decided to stay Shabbat, Marriott said nothing available, lies, there were rooms on their site. Well, they said.. it's a higher rate.. indeed, so the cheapest we found was $161 on hotel.com

I'm really annoyed but it's Marriott, worse I didn't get chase card. Spend.

Do I have any recourse here
Which card did you use to book?

Offline chevron

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Re: Marriott Hotels
« Reply #161 on: January 05, 2020, 09:34:09 PM »
Which card did you use to book?

Chase Marriott, btw I meant on Marriott site was 119 before taxes.

I'm pissed because they claim they have the best rate guarantee, But since it was a better read on hotels.com I didn't get the six points for a dollar MarriottChase card spent

Offline tdb

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Re: Marriott Hotels
« Reply #162 on: January 09, 2020, 09:33:25 AM »
i booked st regis bal harbour on points. All they had on points was a king room. How do i get a guaranteed upgrade now to 2 queens. I am willing to pay or use additional points.  the difference in paid rate between king and queen room is only $60 a night. Both Mariott and the hotel are saying the only thing i can do is cancel the points booking and book the paid rate which is almost $1500 a night. Any other way to get the upgrade now.

Offline ltttc

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Re: Marriott Hotels
« Reply #163 on: January 09, 2020, 11:49:10 AM »
i booked st regis bal harbour on points. All they had on points was a king room. How do i get a guaranteed upgrade now to 2 queens. I am willing to pay or use additional points.  the difference in paid rate between king and queen room is only $60 a night. Both Mariott and the hotel are saying the only thing i can do is cancel the points booking and book the paid rate which is almost $1500 a night. Any other way to get the upgrade now.
I had a similar situation and neither Marriott or the front desk were able to help me. I left my point booking and did a cash reservation as well. I checked daily and whenever the rate went down I booked and cancelled the old reservation. -(My particular hotel tended to be cheaper towards the end of the week). In the end I paid about $260 (for a room that was originally over $500) so I cancelled the points booking for a standard room and went with the cash option for the premium room I had wanted. I don't know how much time you have or if the room you want will go down in price substantially enough. You're only alternative would be to keep your point booking and when you check in, ask for a queen room instead. You can book a queen room and cancel so that it is held available until at least 48 hrs  prior to your arrival, however there is no guarantee that it will still be available. I guess it all depends on how badly you need the queen room.

Offline mb1

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Re: Marriott Hotels
« Reply #164 on: March 03, 2020, 02:59:48 PM »
Is it an issue to make a points reservation for someone else?
I know you can transfer points but how long does it take?