Author Topic: Marriott Hotels  (Read 17013 times)

Online yelped

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Re: Marriott Hotels
« Reply #75 on: August 10, 2018, 07:58:44 AM »
Were these fixed?
I didn't get around to contacting them yet.

Online stooges44

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Re: Marriott Hotels
« Reply #76 on: August 13, 2018, 11:34:06 AM »
Were these fixed?

Nope, I just filed a missing stay request.. but with this weekend coming up I doubt anything will happen
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Online stooges44

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Re: Marriott Hotels
« Reply #77 on: August 13, 2018, 08:26:11 PM »
Were these fixed?

"While researching your request, we found that the charges on this receipt were booked under a rate that is non-qualifying and therefore not eligible for credit"

 >:( >:(

I am now understanding:


This is one of the reason us SPG loyalists are steamed about the merger
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Online yelped

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Re: Marriott Hotels
« Reply #78 on: August 14, 2018, 01:31:13 PM »
"While researching your request, we found that the charges on this receipt were booked under a rate that is non-qualifying and therefore not eligible for credit"

 >:( >:(

I am now understanding:
What does that mean?

Online stooges44

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Re: Marriott Hotels
« Reply #79 on: August 14, 2018, 01:32:54 PM »
What does that mean?

If only I knew. I replied asking for clarification and I have't heard back


Here's the full letter:

We appreciate the chance to help you with your account. While researching your request, we found that the charges on this receipt were booked under a rate that is non-qualifying and therefore not eligible for credit.

To be eligible for credit, your room must not be a contracted rate or part of a master-bill. Wholesale packages are not eligible for points or Elite Night credit regardless of booking source. Military rates at certain overseas locations are subject to local restrictions and may be ineligible for points or Elite Night credit as well.

This information is visible by clicking on the following link for the Marriott Rewards online terms and conditions.

http://www.marriott.com/rewards/terms/earning.mi

We apologize for any inconvenience and appreciate your understanding. If you have additional questions about this matter, please contact our customer service department at:

http://www.marriott.com/rewards/customer-support.mi

Sincerely,
Pankaj Yadav
Marriott Rewards Guest Services
If it's not free shipping it's not worth it.

Online stooges44

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Re: Marriott Hotels
« Reply #80 on: August 15, 2018, 11:27:45 AM »
Of all the emails I've sent Marriott the only one that I got a reply was the one I posted above telling me I'm ineligible for credit. Every other email has been ignored.

Sigh, glad I never actually opened the Marriott cc.
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Offline BB59

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Re: Marriott Hotels
« Reply #81 on: August 15, 2018, 07:57:58 PM »
Anyone know how long takes a transfer from marriott to marriott not on same address? Same last name.

Online mmgfarb

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Re: Marriott Hotels
« Reply #82 on: August 15, 2018, 08:34:15 PM »
Anyone know how long takes a transfer from marriott to marriott not on same address? Same last name.
Instant but you can only do 50k.
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Offline Geshmak25

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Re: Marriott Hotels
« Reply #83 on: August 17, 2018, 08:43:18 AM »
https://forums.dansdeals.com/index.php?topic=92110.msg1974678#msg1974678

That post isn't gaining any traction in the other thread. Based on the screenshot, was the 7 day cert appropriately applied to my reservation? TIA
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Online stooges44

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Re: Marriott Hotels
« Reply #84 on: August 27, 2018, 02:12:09 PM »
If only I knew. I replied asking for clarification and I have't heard back


Here's the full letter:

We appreciate the chance to help you with your account. While researching your request, we found that the charges on this receipt were booked under a rate that is non-qualifying and therefore not eligible for credit.

To be eligible for credit, your room must not be a contracted rate or part of a master-bill. Wholesale packages are not eligible for points or Elite Night credit regardless of booking source. Military rates at certain overseas locations are subject to local restrictions and may be ineligible for points or Elite Night credit as well.

This information is visible by clicking on the following link for the Marriott Rewards online terms and conditions.

http://www.marriott.com/rewards/terms/earning.mi

We apologize for any inconvenience and appreciate your understanding. If you have additional questions about this matter, please contact our customer service department at:

http://www.marriott.com/rewards/customer-support.mi

Sincerely,
Pankaj Yadav
Marriott Rewards Guest Services

I DAEA'd (Delete And Email Again):  ;D

Thank you for sending us a copy of your hotel receipt. We hope you enjoyed your stay at the JW Marriott Cancun Resort & Spa and apologize that it was not systematically credited to your account. We are delighted to help you and want to make sure you get the credit you deserve for staying with us.

Using the provided information, I have added all eligible credit to your Marriott Rewards account.  You will see your points reflected on your online account summary at MarriottRewards.com within the next 24 hours.

If we can be of further assistance, please contact our customer service group at:

http://www.marriott.com/rewards/customer-support.mi

Thank you for choosing Marriott.

Sincerely,
Sagar Chopra
Marriott Rewards Guest Services
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Offline CHEAPAVEDA

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Re: Marriott Hotels
« Reply #85 on: August 27, 2018, 06:08:06 PM »
How are the Marriott hotels in Hong Kong -- any recommendations for Marriott hotels in Category 1-5 - Thanks!

Offline Scmcodes

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Anyone know when this hotel will be available to be booked?
« Reply #86 on: August 28, 2018, 03:43:14 PM »
 JW Marriott Maldives Resort & Spa opening in Jan 2019
https://www.marriott.com/hotels/travel/mlejs-jw-marriott-maldives-resort-and-spa/

Online Naftuli19

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Re: Marriott Hotels
« Reply #87 on: December 25, 2018, 01:32:22 AM »
Not sure if this is the right thread (please link the right thread if not)

Can i transfer Marriott points to AS if the accounts don't match (name, address, etc...)?

Offline elimmm

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Re: Marriott Hotels
« Reply #88 on: December 27, 2018, 03:51:47 PM »
Which category 7 marriott is my best choice to use my 60k point cert this jan?
looking in ir near NYC
is it ritz central park? st regis? chatwal? W times sq?
thanks!

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Re: Marriott Hotels
« Reply #89 on: January 22, 2019, 10:26:36 PM »
Nicest Marriot/spg suites hotel on the northeast coast of the US? (North or South Carolina, Virginia, Maryland, etc)