Author Topic: Computer Troubleshooting/Help Master Thread (Read 1002812 times)

avromie7 · « **Reply #1480 on:** July 22, 2015, 10:14:23 PM »

Quote from: yudamaan on July 22, 2015, 10:12:35 PM

can someone please help. My friend asked me to help him, he has a olympus recorder and he wants to transfer the files to his computer but all he sees on the computer is this file called wmpinfo.xml. None of the recordings show up on the computer even though they're still on the recorder itself. This is a new problem he has been able to do it in the past but recently something happened and he cant find his files. If anyone can please help. Thank you

They may be hidden files

yudamaan · « **Reply #1481 on:** July 22, 2015, 10:15:42 PM »

Quote from: avromie7 on July 22, 2015, 10:14:23 PM

They may be hidden files

so how would I go about finding them

avromie7 · « **Reply #1482 on:** July 22, 2015, 10:19:14 PM »

Quote from: yudamaan on July 22, 2015, 10:15:42 PM

so how would I go about finding them

Computer>view>options>view>show hidden files

yudamaan · « **Reply #1483 on:** July 22, 2015, 10:28:08 PM »

Quote from: avromie7 on July 22, 2015, 10:19:14 PM

Computer>view>options>view>show hidden files

thanks, I now see a autorun file and a system file but the recordings did not show up. anything else that I can try?

avromie7 · « **Reply #1484 on:** July 22, 2015, 10:39:32 PM »

Quote from: yudamaan on July 22, 2015, 10:28:08 PM

thanks, I now see a autorun file and a system file but the recordings did not show up. anything else that I can try?

I can't think of anything off hand

yudamaan · « **Reply #1485 on:** July 22, 2015, 10:40:50 PM »

Quote from: avromie7 on July 22, 2015, 10:39:32 PM

I can't think of anything off hand

thanks

Live N Learn · « **Reply #1486 on:** July 22, 2015, 10:42:34 PM »

Quote from: Work-for-ur-muny on July 22, 2015, 12:40:16 AM

As a side, what's the screenshot keyboard shortcut?

Alt+PrtScn, Ctrl+V to paste.

DanH · « **Reply #1487 on:** July 23, 2015, 01:14:53 AM »

Quote from: yudamaan on July 22, 2015, 10:28:08 PM

thanks, I now see a autorun file and a system file but the recordings did not show up. anything else that I can try?

yea its also gonna be marked as system files.
what drive does it show up as on the computer? d? e?

if you're tech savvy:
http://forums.dansdeals.com/index.php?topic=18378.msg1165454#msg1165454

Work-for-ur-muny · « **Reply #1488 on:** July 23, 2015, 01:26:18 AM »

Quote from: User6669 on July 22, 2015, 10:42:34 PM

Alt+PrtScn, Ctrl+V to paste.

Thank you.

yudamaan · « **Reply #1489 on:** July 23, 2015, 02:27:57 PM »

Quote from: DanH on July 23, 2015, 01:14:53 AM

yea its also gonna be marked as system files.
what drive does it show up as on the computer? d? e?

if you're tech savvy:
http://forums.dansdeals.com/index.php?topic=18378.msg1165454#msg1165454

Thank you, it worked

Thingywingy · « **Reply #1490 on:** July 27, 2015, 01:39:02 AM »

I installed Kaspersky 2015 on a friends new computer. It wasnt letting me access the web. When I turn off the web anti-virus it works. How can adjust the setting to work but still keep me protected? Why don't I have the same problem on my computer?

DanH · « **Reply #1491 on:** July 27, 2015, 01:58:50 AM »

Quote from: Thingywingy on July 27, 2015, 01:39:02 AM

I installed Kaspersky 2015 on a friends new computer. It wasnt letting me access the web. When I turn off the web anti-virus it works. How can adjust the setting to work but still keep me protected? Why don't I have the same problem on my computer?

Too vague. Are you part of a network? Does Kaspersky need to allow connections within the network? Were all websites blocked? Did you need to restart the PC?

Also, see this - http://forum.kaspersky.com/index.php?showtopic=307761&st=0&p=2308266&#entry2308266

Thingywingy · « **Reply #1492 on:** July 27, 2015, 02:15:02 AM »

Quote from: DanH on July 27, 2015, 01:58:50 AM

Too vague. Are you part of a network? Does Kaspersky need to allow connections within the network? Were all websites blocked? Did you need to restart the PC?

Also, see this - http://forum.kaspersky.com/index.php?showtopic=307761&st=0&p=2308266&#entry2308266

I am not part of a network. I'm not sure what you mean exactly by allowing connections to network. All websites were blocked with both chrome and firefox. Restarting PC didn't help. Only disabling that feature within Kaspersky enabled be access internet. Even when we set web anti-virus to low security level, we still had issue.

DanH · « **Reply #1493 on:** July 27, 2015, 02:38:12 AM »

Quote from: Thingywingy on July 27, 2015, 02:15:02 AM

I am not part of a network. I'm not sure what you mean exactly by allowing connections to network. All websites were blocked with both chrome and firefox. Restarting PC didn't help. Only disabling that feature within Kaspersky enabled be access internet. Even when we set web anti-virus to low security level, we still had issue.

What happens when you try to access a website?

Work-for-ur-muny · « **Reply #1494 on:** July 27, 2015, 11:30:57 PM »

Can anyone help? It's the last couple weeks that my laptop computer started getting really hot on the bottom even though I use it for light (internet) usage etc. At times I can barely even touch certain spots on the belly of the machine. The fan seems to be working and all that stuff but still...
TIA

avromie7 · « **Reply #1495 on:** July 27, 2015, 11:44:51 PM »

Quote from: Work-for-ur-muny on July 27, 2015, 11:30:57 PM

Can anyone help? It's the last couple weeks that my laptop computer started getting really hot on the bottom even though I use it for light (internet) usage etc. At times I can barely even touch certain spots on the belly of the machine. The fan seems to be working and all that stuff but still...
TIA

The fan may be clogged, I once pulled out a clump of dust from a fan and suddenly it worked beautifully

Work-for-ur-muny · « **Reply #1496 on:** July 27, 2015, 11:49:22 PM »

Quote from: avromie7 on July 27, 2015, 11:44:51 PM

The fan may be clogged, I once pulled out a clump of dust from a fan and suddenly it worked beautifully

I will admit that I am pretty handy at taking things apart, but don't I have to be afraid to open it and perhaps do more damage than leaving it be?
(Reminds me of an ad I saw on a plumber's van: "We'll repair what your husband fixed yesterday"...)

avromie7 · « **Reply #1497 on:** July 28, 2015, 12:01:22 AM »

Quote from: Work-for-ur-muny on July 27, 2015, 11:49:22 PM

I will admit that I am pretty handy at taking things apart, but don't I have to be afraid to open it and perhaps do more damage than leaving it be?
(Reminds me of an ad I saw on a plumber's van: "We'll repair what your husband fixed yesterday"...)

So try compressed air it costs a few bucks for a can and can help clean out dust

Work-for-ur-muny · « **Reply #1498 on:** July 28, 2015, 12:22:30 AM »

Quote from: avromie7 on July 28, 2015, 12:01:22 AM

So try compressed air it costs a few bucks for a can and can help clean out dust

Where do I open the laptop to get to the fan? Which screws do I loosen? I don't want to loosen the wrong screw and have the keyboard plop down to the ground unexpectedly...

avromie7 · « **Reply #1499 on:** July 28, 2015, 12:25:59 AM »

Quote from: Work-for-ur-muny on July 28, 2015, 12:22:30 AM

Where do I open the laptop to get to the fan? Which screws do I loosen? I don't want to loosen the wrong screw and have the keyboard plop down to the ground unexpectedly...

every laptop is different, your best option is probably searching youtube for your model laptop fan replacement or take apart

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Author Topic: Computer Troubleshooting/Help Master Thread (Read 1002812 times)