Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
Restart the computer. Hopefully this will take care of any issues
If your problem has not yet been solved, try to Google it. There may be a very simple solution
On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)


Please post whether or not the problem was fixed

Apple iPhone Master Thread
« Last edited by Thingywingy on May 07, 2019, 08:00:02 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 382857 times)

Offline DanH

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3255 on: September 26, 2016, 04:42:07 PM »
I cant even get to that link, this is the msg i got An error occurred while communicating with the server.
RELOAD
Tried clearing cache/cookies?  What about a different browser?
For tech help feel free to Telegram me @DanTechSupp

Offline travel-ing

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3256 on: September 26, 2016, 04:52:35 PM »
Tried clearing cache/cookies?  What about a different browser?
cleared and does not work on other browser

Offline DanH

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3257 on: September 26, 2016, 04:59:18 PM »
cleared and does not work on other browser
Change anything recently?
For tech help feel free to Telegram me @DanTechSupp

Offline travel-ing

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3258 on: September 26, 2016, 05:28:19 PM »

Offline David R

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3259 on: September 29, 2016, 11:09:10 AM »
My laptop thinks that he's a mobile device and loads certain websites in mobile site  currently I'm trying eBay.com and  I keep on getting the mobile site (other websites works well) ,  I tried chrome and Firefox.
Is your browser window maximized? What resolution is your screen set to? Some sites show the mobile site when the browser window is small enough to be construed as a mobile device. If the resolution is too low, perhaps even a maximized window would end up being too small. For the other posters' idea of it being a cookie issue, incognito mode should save you the trouble of deleting cookies for nothing; you would only delete the cookies if incognito mode solves the issue.

Offline Iz

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3260 on: October 19, 2016, 04:55:45 PM »
I have a wireless Logitech mouse/keyboard, model C-BG-17 DUAL, and it just stopped working. The pc says that the USB device malfunctioned and is not recognized. I have no idea what happened. It always worked fine, even in my current os - Win 10. Please help. Thanks.

Offline User6669

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3261 on: October 19, 2016, 07:39:32 PM »
I have a wireless Logitech mouse/keyboard, model C-BG-17 DUAL, and it just stopped working. The pc says that the USB device malfunctioned and is not recognized. I have no idea what happened. It always worked fine, even in my current os - Win 10. Please help. Thanks.

Try it in a different computer. Try deleting the drivers.
".איזהו חכם, הלומד מכל אדם"

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3262 on: October 19, 2016, 08:24:50 PM »
I have a wireless Logitech mouse/keyboard, model C-BG-17 DUAL, and it just stopped working. The pc says that the USB device malfunctioned and is not recognized. I have no idea what happened. It always worked fine, even in my current os - Win 10. Please help. Thanks.
Try putting it into a different usb port, if that doesn't work try restarting you computer.
I wonder what people who type "u" instead of "you" do with all their free time.

Offline Iz

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3263 on: October 19, 2016, 08:59:07 PM »
Try putting it into a different usb port, if that doesn't work try restarting you computer.
Thanks for replying. Done & done.  :(

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3264 on: October 19, 2016, 09:00:32 PM »
Thanks for replying. Done & done.  :(
Check if it's stuck on an update or there are new updates available.
I wonder what people who type "u" instead of "you" do with all their free time.

Offline Iz

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3265 on: October 19, 2016, 09:02:07 PM »
Check if it's stuck on an update or there are new updates available.
I'm not sure what "stuck..." means, but I couldn't update it, as it is so old...

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3266 on: October 19, 2016, 09:11:28 PM »
I'm not sure what "stuck..." means, but I couldn't update it, as it is so old...
I'm not sure I understand you, I'm referring to Windows updates. If that doesn't work try going to device manager and looking for a device with a yellow error icon and right click to uninstall then take out the dongle, restart and plug it into a different usb port
I wonder what people who type "u" instead of "you" do with all their free time.

Offline Iz

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3267 on: October 19, 2016, 09:26:03 PM »
Try it in a different computer. Try deleting the drivers.
Thanks. :)

Offline Iz

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3268 on: October 19, 2016, 09:26:35 PM »
If that doesn't work try going to device manager and looking for a device with a yellow error icon and right click to uninstall then take out the dongle, restart and plug it into a different usb port
It worked. Thanks!  :D

Offline Thingywingy

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3269 on: October 23, 2016, 02:39:51 PM »
My laptop just shutdown while plugged in. Started up fine. Any clue what it can be? Any diagnostic tool recommended?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.