Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
Restart the computer. Hopefully this will take care of any issues
If your problem has not yet been solved, try to Google it. There may be a very simple solution
On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)


Please post whether or not the problem was fixed

Apple iPhone Master Thread
« Last edited by Thingywingy on May 07, 2019, 08:00:02 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 383840 times)

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3270 on: October 23, 2016, 02:42:49 PM »
My laptop just shutdown while plugged in. Started up fine. Any clue what it can be? Any diagnostic tool recommended?
Best bet is to look at the event viewer for errors before the shutdown
I wonder what people who type "u" instead of "you" do with all their free time.

Offline pcgeek

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3271 on: October 23, 2016, 03:22:11 PM »
My laptop just shutdown while plugged in. Started up fine. Any clue what it can be? Any diagnostic tool recommended?
Possibly windows update

Offline Thingywingy

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3272 on: October 23, 2016, 03:23:32 PM »
Totally unfamiliar with this program but around that time under "application" I see error with description "The previous system shutdown at 1:43:46 PM on ‎10/‎23/‎2016 was unexpected."

Strangely after closing event viewer and reopening it I don't this logged anymore.

Possibly windows update
Update History shows last updated 10/19 although computer may not have been restarted since then.
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3273 on: October 23, 2016, 03:49:21 PM »
Totally unfamiliar with this program but around that time under "application" I see error with description "The previous system shutdown at 1:43:46 PM on ‎10/‎23/‎2016 was unexpected."

Strangely after closing event viewer and reopening it I don't this logged anymore.
Update History shows last updated 10/19 although computer may not have been restarted since then.
Look to see what happened before that, we know it shutdown unexpectedly now you want too see what happened before that which caused it.
I wonder what people who type "u" instead of "you" do with all their free time.

Offline Thingywingy

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3274 on: October 23, 2016, 04:26:49 PM »
What am I looking for?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline TorontoGuy

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3275 on: October 27, 2016, 09:59:49 PM »
I have a MicroSD card which is corrupted. It seems as it is currently formatted to RAW. I have already tried CHKDSK, but to no avail. Any help would be appreciated.

Offline DanH

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3276 on: October 28, 2016, 01:24:53 AM »
I have a MicroSD card which is corrupted. It seems as it is currently formatted to RAW. I have already tried CHKDSK, but to no avail. Any help would be appreciated.
Sounds broken.  Did you try testdisk?  I'd assume its a goner..
For tech help feel free to Telegram me @DanTechSupp

Offline TorontoGuy

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3277 on: October 28, 2016, 01:32:32 AM »
Sounds broken.  Did you try testdisk?  I'd assume its a goner..
EaseUS was able to retrieve data, but its a trial. So it must be able to be recovered somehow.

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3278 on: October 28, 2016, 01:39:48 AM »
EaseUS was able to retrieve data, but its a trial. So it must be able to be recovered somehow.
Have you tried the free Recuva recovery software? It is pretty good.

As DanH mentioned, TestDisk is even better and it is free. But it takes some knowledge to use it.

Offline TorontoGuy

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3279 on: October 28, 2016, 01:41:04 AM »
Have you tried the free Recuva recovery software? It is pretty good.

As DanH mentioned, TestDisk is even better and it is free. But it takes some knowledge to use it.
Recuva doesn't read the drive. And I'll try TestDisk tomorrow.

Offline PETERP

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3280 on: October 28, 2016, 07:08:08 AM »
have a 2 year old dell win 7 laptop that was having problems installing windows updates for the last 6 month  or so

Checked history and last failed update was February 14 2014

tried a system restore to Feb 10 2014 and got a " computer was unable to startup error "
and it's running a startup repai tool


It says attempting repairs and has been running for 20 minutes already.

How long should it take, and at what point should I cancel it , if it's running in a loop?

Afraid I made a small problem bigger . Help

Offline Thingywingy

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3281 on: October 28, 2016, 04:08:32 PM »
As DanH mentioned, TestDisk is even better and it is free. But it takes some knowledge to use it.
Would this work on a laptop hard drive that's not really coming up when I plug into usb?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3282 on: October 28, 2016, 04:34:38 PM »
Would this work on a laptop hard drive that's not really coming up when I plug into usb?
If it is not coming up at all (in Disk Management), then certainly not.

Offline Thingywingy

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3283 on: November 01, 2016, 02:41:11 PM »
What brand is recommended for an external hard drive (backup)? I remember Dan having a strong opinion on this but can't seem to find it...
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3284 on: November 01, 2016, 02:51:38 PM »
What brand is recommended for an external hard drive (backup)? I remember Dan having a strong opinion on this but can't seem to find it...
WD and Seagate are the two known ones, I find WD better. But it is really tough to say statistically who's more reliable because it really depends on each model, and AFAIK there's no extensive study for external backup drives (for internal drives BalckBlaze has an annual report.)