Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
Restart the computer. Hopefully this will take care of any issues
If your problem has not yet been solved, try to Google it. There may be a very simple solution
On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)


Please post whether or not the problem was fixed

Apple iPhone Master Thread
« Last edited by Thingywingy on May 07, 2019, 08:00:02 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 340870 times)

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3525 on: January 15, 2017, 01:09:42 PM »
What's the easiest way to get a MS Office license off of a dead computer?
You can only get the last 5 digits of office 2013 or 2016 key
I wonder what people who type "u" instead of "you" do with all their free time.

Offline Shauly101

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3526 on: January 15, 2017, 08:28:33 PM »
i have a WD My passport External 500GB hard drive
tried plugging it in today, i hear the usual beep, but it dosent appear in My Computer, i does appear in disc management, but when trying to initialize it tells me that it has an Fatal error??

anyone please?

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3527 on: January 15, 2017, 08:56:22 PM »
i have a WD My passport External 500GB hard drive
tried plugging it in today, i hear the usual beep, but it dosent appear in My Computer, i does appear in disc management, but when trying to initialize it tells me that it has an Fatal error??

anyone please?
First of all, be really cautious with anything you are doing (basically don't try to do anything that is suppose to make any changes to the drive. For instance, initializing the drive will make the drive blank) if you still want any chance of getting back data from it.

This can very possibly be a hardware error and you should consult a pro. Maybe from here http://forums.dansdeals.com/index.php?topic=18378.0

Now. Disk management says "Not Initialized" for the Disk and "Unallocated" for the Partition? Does it at least report the size of the disk correctly?

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3528 on: January 15, 2017, 09:45:09 PM »
It's a long shot but try another usb port
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Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3529 on: January 15, 2017, 09:48:25 PM »
You can only get the last 5 digits of office 2013 or 2016 key
This is 2010 so we should be good.

Trying to get the old hard drive out of the old desktop, and I'm having a bit of trouble.

There are a bunch of screws to unscrew in order to remove the hard drive enclosure, and one if them is partially blocked by something (pardon the non-technical term).

See red arrows in this picture:


And here's another pic from a different angle:


May I yank out the white thing with all the wires coming out of it, so that I can get a screwdriver in there? It doesn't come out when I pull gently.

TIA!
Workflowy. You won't know what you're missing until you try it.

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3530 on: January 15, 2017, 09:50:07 PM »
This is 2010 so we should be good.

Trying to get the old hard drive out of the old desktop, and I'm having a bit of trouble.

There are a bunch of screws to unscrew in order to remove the hard drive enclosure, and one if them is partially blocked by something.

See red arrows in this picture:


And here's another pic from a different angle:


May I yank out the white thing with all the wires coming out of it, so that I can get a screwdriver in there? It doesn't come out when I pull gently.

TIA!
Pictures not embedded properly, can't see them on tapatalk
I wonder what people who type "u" instead of "you" do with all their free time.

Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3531 on: January 15, 2017, 09:51:04 PM »
Pictures not embedded properly, can't see them on tapatalk
They show fine on my laptop; do you have a filter?
Here are links to the images:
http://take.ms/3JpX1
http://take.ms/26t49
Workflowy. You won't know what you're missing until you try it.

Offline avromie7

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I wonder what people who type "u" instead of "you" do with all their free time.

Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3533 on: January 15, 2017, 09:57:31 PM »
There should be a way to release the drive without taking out the screws. Going back to the cables, there should be a clip to squeeze in the middle of one of the sides to release the cable
I unplugged both wires from the hard drive and it's still firmly set in place. Any ideas how to release it?

I also tried pushing the clip and that cable is not coming out

ETA: I just got that other cable out, but still can't get my screwdriver in :(

Any ideas how to get the hard drive out?
Workflowy. You won't know what you're missing until you try it.

Online elya

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3534 on: January 15, 2017, 09:58:30 PM »
There are a lot, but I have not tried them with K9.
IYPO (In your professional opinion) Which program/s would you recommend?

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3535 on: January 15, 2017, 09:58:37 PM »
I unplugged both wires from the hard drive and it's still firmly set in place. Any ideas how to release it?

I also tried pushing the clip and that cable is not coming out
It looks like the release may be between that cable and the hard drive. If its a Dell computer the release will be blue.
I wonder what people who type "u" instead of "you" do with all their free time.

Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3536 on: January 15, 2017, 09:59:46 PM »
It looks like the release may be between that cable and the hard drive. If its a Dell computer the release will be blue.
It's HP
ETA: I just got that other cable out, but still can't get my screwdriver in :(

Any ideas how to get the hard drive out?
Workflowy. You won't know what you're missing until you try it.

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3537 on: January 15, 2017, 10:00:46 PM »
It's HP
If you send a broader picture I may be able to locate the release.
I wonder what people who type "u" instead of "you" do with all their free time.

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3538 on: January 15, 2017, 10:01:46 PM »
It looks like it's between that cable and the hard drive, can you push down on it?
I wonder what people who type "u" instead of "you" do with all their free time.

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3539 on: January 15, 2017, 10:04:14 PM »
IYPO (In your professional opinion) Which program/s would you recommend?
Don't have an opinion in this matter. (I wouldn't answer since I don't know. But since your referring to me I'd at least inform you that I don't know personally which of them are good.)