Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
Restart the computer. Hopefully this will take care of any issues
If your problem has not yet been solved, try to Google it. There may be a very simple solution
On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)


Please post whether or not the problem was fixed

Apple iPhone Master Thread
« Last edited by Thingywingy on May 07, 2019, 08:00:02 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 489748 times)

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3615 on: January 18, 2017, 12:11:03 AM »
Considering the sheer queerness of the story, I'd check to see if there's any data on the drive from previous use. Maybe it's from the DNC. Or perhaps KGB files.
:) maybe tomorrow!

OTOH, maybe it's got viruses or something...
Workflowy. You won't know what you're missing until you try it.

Offline Baruch

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3616 on: January 18, 2017, 04:42:25 PM »
http://www.officedepot.com/a/products/693629/Lenovo-IdeaPad-110-Laptop-156-Screen/?cm_mmc=Affiliates-_-CJ-_-2470763-_-11272891
Is that a good upgrade?
All it's missing is "*256 SSD". Seems like a good deal.

Should I get it?
I got this laptop today, and it's slower that my Toshiba i3.

And the HP AMD is OOS.


Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3617 on: January 18, 2017, 04:48:17 PM »
I got this laptop today, and it's slower that my Toshiba i3.
Strange, but is that in all things or something specific that you observe slowness?

Offline Baruch

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3618 on: January 18, 2017, 07:12:39 PM »
Strange, but is that in all things or something specific that you observe slowness?
When I was downloading programs, the word documents wouldn't close. And the whole File Explorer wouldn't work.
Also the edge of the laptop where you put your hand when you use the mouse pad is very sharp and annoying. And the clickers on the mouse pad need a lot of pressure applied to them, which is uncomfortable.

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3619 on: January 18, 2017, 08:26:29 PM »
When I was downloading programs, the word documents wouldn't close. And the whole File Explorer wouldn't work.
Also the edge of the laptop where you put your hand when you use the mouse pad is very sharp and annoying. And the clickers on the mouse pad need a lot of pressure applied to them, which is uncomfortable.

In my line of work I buy and setup new machines both desktops and laptops very, very often. Honestly, I have to say that with the onset of win 10 I've seen brand new hot off the press machines with insanely good specs come to a crawl on the first 24 - 36 hours or so. After seeing it so many times on all different vendors I've come to simply accept it as a reality with any new machine I buy these days. Lately, I boot it up and after going through the initial q/a and make sure you're very careful with those questions and settings, simply clicking through will open up your machine [indirectly] to big brother which is exactly what ms wants you to do but I digress... after I go through those q's I let it "marinate" overnight so that windows can acquaint itself with its new home and download the tons of inevitable updates etc...

So, in your case since it is a brand new win 10 machine I would give it some time to level out. Trust me on this, I've told it to a number of folks already and they all thought I was nuts but a couple of days later they said, hey, you're right :-)

As far as the physical annoyances..not really sure  :D

Let me know how it goes.
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Offline Baruch

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3620 on: January 18, 2017, 09:26:46 PM »
Thanks. I'll give it a couple of days.

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3621 on: January 18, 2017, 09:44:34 PM »
Thanks. I'll give it a couple of days.
If you go to settings>updates & security you'll see that it's downloading and installing updates
I wonder what people who type "u" instead of "you" do with all their free time.

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3622 on: January 18, 2017, 10:04:40 PM »
after going through the initial q/a and make sure you're very careful with those questions and settings, simply clicking through will open up your machine [indirectly] to big brother which is exactly what ms wants you to do but I digress...
How do I go back and do it carefully?

Offline avromie7

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3623 on: January 18, 2017, 10:07:54 PM »
How do I go back and do it carefully?
You can't go back, the best you can do is turned off EVERYTHING in the privacy settings and disable the service "connected user experience and telemetry"
I wonder what people who type "u" instead of "you" do with all their free time.

Offline Baruch

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3624 on: January 18, 2017, 10:10:45 PM »
You can't go back, the best you can do is turned off EVERYTHING in the privacy settings and disable the service "connected user experience and telemetry"
Should I reset to factory settings and start all over?

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3625 on: January 18, 2017, 10:18:02 PM »
Should I reset to factory settings and start all over?
Do you yourself have any problem with Microsoft having this data on you? Just because someone else has a problem with it does not mean it is bad. I - for instance - does not really care that they have it.

Not trying to convince you either way, but if you don't really care why the hassle?...

Offline pixi

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3626 on: January 19, 2017, 11:38:42 AM »
I am trying troubleshoot a device which is connected to my network , the first  thing they ask me to do is to identify the IP address the device is using by going to the "router's DHCP client table" I have no idea how to do it , can someone please help me ? thanks 
money doesn't talk......      it SCREAMS !

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3627 on: January 19, 2017, 11:42:56 AM »
I am trying troubleshoot a device which is connected to my network , the first  thing they ask me to do is to identify the IP address the device is using by going to the "router's DHCP client table" I have no idea how to do it , can someone please help me ? thanks

Try using this free ip scanner. I use it all the time and it's great. As long as you know the device name you'll see the ip from this. If you don't know the device name the router will probably not help either

http://www.advanced-ip-scanner.com/
 
What the make and model of the router?
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Re: Computer Troubleshooting/Help Master Thread
« Reply #3628 on: January 19, 2017, 11:50:17 AM »
I am trying troubleshoot a device which is connected to my network , the first  thing they ask me to do is to identify the IP address the device is using by going to the "router's DHCP client table" I have no idea how to do it , can someone please help me ? thanks
https://www.google.com/search?q=whats+my+ip+address
Workflowy. You won't know what you're missing until you try it.

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Re: Computer Troubleshooting/Help Master Thread
« Reply #3629 on: January 19, 2017, 11:52:56 AM »
https://www.google.com/search?q=whats+my+ip+address

That would give him:
1) his own ip address, seems like he's looking a different device
2) his public ip, i would imagine he needs the private one
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