Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
Restart the computer. Hopefully this will take care of any issues
If your problem has not yet been solved, try to Google it. There may be a very simple solution
On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)


Please post whether or not the problem was fixed
« Last edited by yesitsme on May 25, 2018, 03:22:44 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 242862 times)

Offline Yisroel Tech

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2015
  • Posts: 1141
  • Total likes: 95
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Monsey, NY
Re: Computer Troubleshooting/Help Master Thread
« Reply #4785 on: March 07, 2018, 10:43:34 PM »
Could it be my hard drive going bad . Gets
Noisy when running a few programs.

If not any other things to check ?
Have done scans , malaware bytes
Etc .

Other ideas ?
The hard drive is definitely a possibility but hard to say. I'm not sure there's anything to say without a full analysis of the device.

You can try booting in clean mode (all non-system services off) https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows and see if it is better.

Offline etech0

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2013
  • Posts: 8991
  • Total likes: 216
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Computer Troubleshooting/Help Master Thread
« Reply #4786 on: March 07, 2018, 10:47:08 PM »
I have an old laptop which hasn't worked in a while (I seem to remember it had hard drive issues). I found a brand new SSD lying around and figured I'd try to install linux on it. I installed the SSD, and put a bootable linux dvd inside. When I power on the laptop, the power light lights up and I hear the hard drive spinning, but the screen stays black.

Does that mean that there's something wrong with the laptop?
Workflowy. You won't know what you're missing until you try it.

Online Boruch999

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2014
  • Posts: 1690
  • Total likes: 77
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #4787 on: March 08, 2018, 12:17:27 PM »
I have an old laptop which hasn't worked in a while (I seem to remember it had hard drive issues). I found a brand new SSD lying around and figured I'd try to install linux on it. I installed the SSD, and put a bootable linux dvd inside. When I power on the laptop, the power light lights up and I hear the hard drive spinning, but the screen stays black.

Does that mean that there's something wrong with the laptop?

I don't know the answer to your question, but an SSD doesn't spin or make noise.

Offline etech0

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2013
  • Posts: 8991
  • Total likes: 216
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Computer Troubleshooting/Help Master Thread
« Reply #4788 on: March 08, 2018, 12:49:56 PM »
I don't know the answer to your question, but an SSD doesn't spin or make noise.
Oh that's a good point! So maybe I'm just hearing the fan making noise.
Workflowy. You won't know what you're missing until you try it.

Offline avromie7

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2014
  • Posts: 4159
  • Total likes: 77
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: Lakewood
Re: Computer Troubleshooting/Help Master Thread
« Reply #4789 on: March 08, 2018, 01:38:08 PM »
I have an old laptop which hasn't worked in a while (I seem to remember it had hard drive issues). I found a brand new SSD lying around and figured I'd try to install linux on it. I installed the SSD, and put a bootable linux dvd inside. When I power on the laptop, the power light lights up and I hear the hard drive spinning, but the screen stays black.

Does that mean that there's something wrong with the laptop?
Sounds like the issue is the RAM, try taking out all but 1 stick, and reseat the stick that you leave in, and see if it will boot then.
I wonder what people who type "u" instead of "you" do with all their free time.

Offline etech0

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2013
  • Posts: 8991
  • Total likes: 216
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: not lakewood
  • Programs: DDF
Re: Computer Troubleshooting/Help Master Thread
« Reply #4790 on: March 08, 2018, 01:50:22 PM »
Sounds like the issue is the RAM, try taking out all but 1 stick, and reseat the stick that you leave in, and see if it will boot then.
Thanks! Will give that a try.
Workflowy. You won't know what you're missing until you try it.

Offline PETERP

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2011
  • Posts: 3202
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NYC
Re: Computer Troubleshooting/Help Master Thread
« Reply #4791 on: March 10, 2018, 01:15:34 PM »
Windows 7 in the performance tab (more details when you open the Resource Monitor):


In Windows 10 on top of the list:



I did not even try running   that clean mode . I am afraid it is above my skills .

Today while scanning with Malaware bytes , it took over 1 minute to open a Firefox browser and the memory was at 2.67 out of 6 MB and the CPU stayed at 20% until the last few seconds .
Can you glean anything from that ?


Thanks

Offline Yisroel Tech

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2015
  • Posts: 1141
  • Total likes: 95
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Monsey, NY
Re: Computer Troubleshooting/Help Master Thread
« Reply #4792 on: March 11, 2018, 01:06:58 AM »

I did not even try running   that clean mode . I am afraid it is above my skills .

Today while scanning with Malaware bytes , it took over 1 minute to open a Firefox browser and the memory was at 2.67 out of 6 MB and the CPU stayed at 20% until the last few seconds .
Can you glean anything from that ?


Thanks
Nope.

Running clean mode is simple if you are following instructions exactly.

Offline PETERP

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2011
  • Posts: 3202
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NYC
Re: Computer Troubleshooting/Help Master Thread
« Reply #4793 on: March 11, 2018, 10:53:08 AM »
Nope.

Running clean mode is simple if you are following instructions exactly.

Thanks . I  will try that carefully

Online churnbabychurn

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 6843
  • Total likes: 153
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Lakewood
Re: Computer Troubleshooting/Help Master Thread
« Reply #4794 on: March 21, 2018, 08:02:30 PM »
brand new dell inspiron  14 7000
everything is very slow. Per task manager, disk is running at 100% - But it jumps between system, and other items. never less than 100%  ::)

Any solutions?

I just donwloaded and installed onedrive, google backup, office, adobe pro, and 7 zip.. (one drive was trying to sync a lot of files, so I uninstalled. didnt improve..)

Offline DanH

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2011
  • Posts: 2093
  • Total likes: 14
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #4795 on: March 22, 2018, 03:38:07 AM »
brand new dell inspiron  14 7000
everything is very slow. Per task manager, disk is running at 100% - But it jumps between system, and other items. never less than 100%  ::)

Any solutions?

I just donwloaded and installed onedrive, google backup, office, adobe pro, and 7 zip.. (one drive was trying to sync a lot of files, so I uninstalled. didnt improve..)
Any cloud backup service (dropbox, onedrive, google backup, etc) without an ssd, will use a lot of disk, especially at the beginning.  Always recommend SSD if you're using those things.
For tech help feel free to Telegram me @DanTechSupp

Online churnbabychurn

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 6843
  • Total likes: 153
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Lakewood
Re: Computer Troubleshooting/Help Master Thread
« Reply #4796 on: March 22, 2018, 06:40:45 AM »
Any cloud backup service (dropbox, onedrive, google backup, etc) without an ssd, will use a lot of disk, especially at the beginning.  Always recommend SSD if you're using those things.
Hmm.. is it a big deal to install a SSD? And cost?

Offline Thingywingy

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2011
  • Posts: 3947
  • Total likes: 14
  • DansDeals.com Hat Tips 21
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #4797 on: March 25, 2018, 08:29:08 PM »
Sometimes when I adjust the volume on computer the volume jumps significantly higher or lower. Any clue how to fix?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline DanH

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2011
  • Posts: 2093
  • Total likes: 14
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Computer Troubleshooting/Help Master Thread
« Reply #4798 on: March 26, 2018, 02:00:00 AM »
Hmm.. is it a big deal to install a SSD? And cost?
Depends on the model of your pc
Depends on the model of ssd
:)
i highly recommend the 850evo:
https://www.amazon.com/dp/B00OAJ412U/ (randomly picked 250gb model)
for more info:
https://thewirecutter.com/reviews/best-ssds/
edit: i see they've updated their pick... either way, 850 evo has been great
For tech help feel free to Telegram me @DanTechSupp

Online churnbabychurn

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2012
  • Posts: 6843
  • Total likes: 153
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Lakewood
Re: Computer Troubleshooting/Help Master Thread
« Reply #4799 on: March 26, 2018, 03:50:14 PM »
Trying to convert a QBO file to desktop.. it is automatically saving it here C:\Users\CBC\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\CBC\Desktop\qb file

How do I get it to save on my actual machine somewhere that it can be found and used? Also, how can I get it out of this file location and copy to desktop?