Topic Wiki

I figured that even this thread can have a wiki.
If your computer or phone is giving you issues:

Please read this before posting: 4 Reasons Why IT People Ignore Your Requests for Help
Restart the computer. Hopefully this will take care of any issues
If your problem has not yet been solved, try to Google it. There may be a very simple solution
On a Windows computer, a system restore may do the trick.
(This is a work in progress, please feel free to add whatever you may feel is helpful)


Please post whether or not the problem was fixed

Apple iPhone Master Thread
« Last edited by Thingywingy on May 07, 2019, 08:00:02 PM »

Author Topic: Computer Troubleshooting/Help Master Thread  (Read 448483 times)

Offline moko

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5445 on: July 07, 2020, 03:42:26 PM »
Exact model?
Lenovo Flex 14IWL 81SQ000AUS
i5 8265U 1.80 Ghz
« Last Edit: July 07, 2020, 04:24:54 PM by moko »
Using your g-d given right of stupidity is an option, not a requirement. Please use sparingly.

Offline moko

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5446 on: July 07, 2020, 04:38:03 PM »
Lenovo Flex 14IWL 81SQ000AUS
i5 8265U 1.80 Ghz
Fixed... Now I feel stupid. I just downloaded new drivers from Lenovo... Wasted my time reinstalling windows.
Using your g-d given right of stupidity is an option, not a requirement. Please use sparingly.

Offline Yo ssi

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5447 on: July 08, 2020, 12:23:21 AM »
Fixed... Now I feel stupid. I just downloaded new drivers from Lenovo... Wasted my time reinstalling windows.
Great! That's exactly what I was going to suggest:)

Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5448 on: July 16, 2020, 02:10:32 PM »
I have a weird question.

We recently got a Netgear mesh wifi extender. I have a printer which is connected wirelessly to the extender. When my computer is connected to the extender via wifi, the printer works fine. However, when my computer is connected via ethernet cable to the extender, I get an error when I try to print. And if I uninstall the printer and try to add it again, it doesn't find it unless I switch to wifi.

Any ideas how to fix this? It's the same network so it seems weird that it doesn't work...

TIA
Workflowy. You won't know what you're missing until you try it.

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5449 on: July 16, 2020, 02:23:54 PM »
I have a weird question.

We recently got a Netgear mesh wifi extender. I have a printer which is connected wirelessly to the extender. When my computer is connected to the extender via wifi, the printer works fine. However, when my computer is connected via ethernet cable to the extender, I get an error when I try to print. And if I uninstall the printer and try to add it again, it doesn't find it unless I switch to wifi.

Any ideas how to fix this? It's the same network so it seems weird that it doesn't work...

TIA
Same IP range?

Tried adding the printer my IP instead of auto find?

Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5450 on: July 16, 2020, 02:25:25 PM »
Same IP range?
what does that mean?
Tried adding the printer my IP instead of auto find?
Yes and it doesn't find it when I enter the IP

Thanks!
Workflowy. You won't know what you're missing until you try it.

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5451 on: July 16, 2020, 02:55:17 PM »
what does that mean?
What are the local IP of the computer and of the printer?

Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5452 on: July 16, 2020, 02:58:49 PM »
What are the local IP of the computer and of the printer?
Printer: 10.0.0.13
Computer: where do I find that? I typed ipconfig into cmd but it seems to give me a bunch of different ip addresses
Workflowy. You won't know what you're missing until you try it.

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5453 on: July 16, 2020, 03:00:33 PM »
Printer: 10.0.0.13
Computer: where do I find that? I typed ipconfig into cmd but it seems to give me a bunch of different ip addresses
The IPv4 Address from the Ethernet adapter Ethernet (most likely).

Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5454 on: July 16, 2020, 03:01:54 PM »
The IPv4 Address from the Ethernet adapter Ethernet (most likely).
Is it supposed to start with 192?
Workflowy. You won't know what you're missing until you try it.

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5455 on: July 16, 2020, 03:04:55 PM »
Is it supposed to start with 192?
Or with a 10 (like the printer...), or with a 172.16 (but unlikely.)

Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5456 on: July 16, 2020, 03:06:14 PM »
Or with a 10 (like the printer...), or with a 172.16 (but unlikely.)
The wifi one starts with a 10 but the ethernet starts with 192.168 (not sure if I'm supposed to post the whole thing...)
is that the problem?
Workflowy. You won't know what you're missing until you try it.

Offline Yisroel Tech

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5457 on: July 16, 2020, 03:08:55 PM »
The Wi-Fi one starts with a 10 but the Ethernet starts with 192.168 (not sure if I'm supposed to post the whole thing...)
is that the problem?
No issue posting the whole thing.

This is "the" problem. That means that while they use the same "internet" connection they are not on the same "network".

I don't know the extender very well, but there's most likely a setting there if it should also be a DHCP server or it should just use the IPs from the source router. (Maybe just On and Off for DHCP server, or there are is an AP mode and a Router mode.)

Offline etech0

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5458 on: July 16, 2020, 04:52:44 PM »
No issue posting the whole thing.

This is "the" problem. That means that while they use the same "internet" connection they are not on the same "network".

I don't know the extender very well, but there's most likely a setting there if it should also be a DHCP server or it should just use the IPs from the source router. (Maybe just On and Off for DHCP server, or there are is an AP mode and a Router mode.)
Got it! Okay will do some research. Is IPs the right answer to that setting?
Also, if I change the setting, will it mess up the other computers/phones that are connected to the extender?

Thanks for your help!
Workflowy. You won't know what you're missing until you try it.

Offline Yo ssi

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Re: Computer Troubleshooting/Help Master Thread
« Reply #5459 on: July 16, 2020, 05:15:48 PM »
Got it! Okay will do some research. Is IPs the right answer to that setting?
Yes
Also, if I change the setting, will it mess up the other computers/phones that are connected to the extender?
It will change their IP but that shouldn't matter. (And it will allow them all to access the printer)