Computer Troubleshooting/Help Master Thread

[Moshe Green]

Sorry I'm not to good at this, when i click on chrome for example, it could take ten minutes before it opens, so how and when would i check the above on task manager ?

cntrol+shift+escape
or
right click the windows button adn click task manager

[eli1571]

cntrol+shift+escape
or
right click the windows button adn click task manager

Should i wait till it actually opens the program i clicked on ?

[Moshe Green]

Should i wait till it actually opens the program i clicked on ?

no need. you just want to see what is straining the system.

[eli1571]

no need. you just want to see what is straining the system.

ok,Thanks.  Ill check and report back.(using a different computer now)

[Jojo202]

ok,Thanks.  Ill check and report back.(using a different computer now)

I actually had similar issue with a brand new computer. It was  refurbished from Amazon. Turned out the seller used a really bad off-brand hard drive that was slowing it down. Where did you purchase yours from?

[eli1571]

I actually had similar issue with a brand new computer. It was  refurbished from Amazon. Turned out the seller used a really bad off-brand hard drive that was slowing it down. Where did you purchase yours from?

direct from dell

[eli1571]

Sorry I'm not to good at this, when i click on chrome for example, it could take ten minutes before it opens, so how and when would i check the above on task manager ?

Showing 83% memory and 100% disk.
Although i have 650GB memory available

[Thingywingy]

I am using windows 10 and all of a sudden my Bluetooth does not work. When I open "Bluetooth & other devices" from the setting menu, under all my Bluetooth devices it says that "Bluetooth is turned off." When I open device manager, I do not see any Bluetooth devices unless I select show hidden devices. A google search suggests uninstalling the Bluetooth driver but I have probably 25 items under Bluetooth. If that is my best bet, which one am I looking for? Any other suggestions? Thanks.

UPDATE: I saw a suggestion to turn off fast startup. It worked. From googling it seems that some drivers will not be fully updated when when fast-start is ticked on. Interestingly, however, if you choose "restart," instead of "shut down," windows will more fully shut down, and any new driver updates WILL then be properly reinstalled. (This is in contrast to most peoples intuition that a shutdown is more complete than a restart.)

UPDATE 2: Issue resurfaced after being resolved by ticking off fast start. I was able to correct by restarting but it seems that there is some underlying issue causing Bluetooth to turn off. Any suggestions?

[chff]

had some issues with my PC, apps like calc/timer was blank, kept on getting errors when trying to delete "file is open in com surrogate reddit"

I did a clean Windows install, and lo behold, calc is still blank. Why is this?

Same issue with many MS apps, like Store, Timer, photos etc

Before and after clean install

[Chuchum Ainer]

Same issue with many MS apps, like Store, Timer, photos etc

Before and after clean install

(With the disclaimer that I probably can't help, I'm jus intrigued by the issue)

Did you try dark mode in the app as mentioned uptrend?
Is your computer run by a network admin like a locked work computer or something?
Is the computer refurbished at all?
Do you have an antivirus program, and which?
Have you updated all the drivers etc after the new install?

And of course an install from a memory stick is a good idea, as mentioned by moshe

[Moshe Green]

Showing 83% memory and 100% disk.
Although i have 650GB memory available

100 disk all the time means that either the hard drive is dying/damaged or that you have a virus. If you tried a clean install that means the hard drive is a problem. See if its under warranty. But even if its not, the price for a new one is not expensive.

[eli1571]

100 disk all the time means that either the hard drive is dying/damaged or that you have a virus. If you tried a clean install that means the hard drive is a problem. See if its under warranty. But even if its not, the price for a new one is not expensive.

Which is a good and  free anti virus I should use to scan the computer

[Moshe Green]

Which is a good and  free anti virus I should use to scan the computer

malwarebytes. but i believe that since you did a fresh install then it must be the hard drive.
as an aside. a good 2-4% of hard drives are faulty even as new... so this isnt crazy...
is the computer under warranty?

[eli1571]

malwarebytes. but i believe that since you did a fresh install then it must be the hard drive.
as an aside. a good 2-4% of hard drives are faulty even as new... so this isnt crazy...
is the computer under warranty?

Dont think so, bought it with the dell credit which was expiring, and put it away as i didnt need it, just started using it

[mevinyavin]

a good 2-4% of hard drives are faulty even as new... so this isnt crazy...

I saw statistics that 6% of new hard drives fail within six months - a higher level than the 1% that fail between six months and two years.

[Moshe Green]

Dont think so, bought it with the dell credit which was expiring, and put it away as i didnt need it, just started using it

So if its sitting around a few years its almost certainly the hard drive.

[eli1571]

So if its sitting around a few years its almost certainly the hard drive.

1.5 yeears. wasnt taken out if the box till recently. why would it effect the hard drive ?

[mevinyavin]

1.5 yeears. wasnt taken out if the box till recently. why would it effect the hard drive ?

https://forums.dansdeals.com/index.php?topic=135045.msg2776389#msg2776389

[eli1571]

https://forums.dansdeals.com/index.php?topic=135045.msg2776389#msg2776389

Isnt that only once it has been used and then put away ? dont they sit in the warehouse for a while as well

[eli1571]

Anyhow now that i know its not a virus, what should i do ? repair it somehow or its not worth it ?
And would upgrading it to windows 11 maybe reinstall something correctly and fix itself ?